Warranty: Did I just get taken advantage of?

Reply Subscribe

Thread Tools

Search this Thread

12-14-2005, 05:36 AM

#21

Lancaster

Registered User

Join Date: Oct 2004

Location: Baton Rouge, Louisiana

Posts: 332

Likes: 0

Received 0 Likes on 0 Posts

Quote:

Originally Posted by maxpowers

I think its because warranty work is closley scrutinized by head office (in terms of the numbers of hours charged). When dealers charge customers directly they can take a little more time.

Jeez...I hope this isn't the case, though it sounds plausible. "We're sorry sir, the repair unfortunately isn't covered under warranty because Nissan doesn't let us overcharge them. You however would probably let us get away with charging you 2 hours labor to replace a tail light, so here's your bill....and yes I'm a godless *****."

Reply Like

12-14-2005, 06:41 AM

#22

abyss

Registered User

Join Date: Aug 2005

Location: Missouri

Posts: 4,318

Likes: 0

Received 0 Likes on 0 Posts

Hell they take their sweet *** time with warranty work too. I remember setting at Mayse-Earnhart Chevy-GMC-Caddy getting wiring harness replaced on my 1st car, I was 16 so I wasn't allowed a rental (jackasses) so I was stuck setting at the dealer for 7 hours while they put in a new wiring harness..

Reply Like

12-14-2005, 09:23 AM

#23

Alberto

Cranky FI Owner

iTrader: (14)

Join Date: Mar 2003

Location: DMV

Posts: 34,716

Likes: 0

Received 8 Likes on 8 Posts

I bet they didnt tell you your 100K mile warranty included a $90 deductable PER PROBLEM they find to be covered that you want fixed. I found this out when I had a problem.

Reply Like

12-14-2005, 11:31 AM

#24

MonkeyBoy

Registered User

Join Date: Jan 2003

Location: San Diego

Posts: 1,206

Likes: 0

Received 0 Likes on 0 Posts

Quote:

Originally Posted by Lancaster

I don't understand why dealers are so **** about warranty work. It's not like they aren't getting paid for it. Why do they care who pays them?

Seems like it would be easier to reflect the justifiable repairs as a warranty job and bill Nissan. Rather than trying to explain a fat invoice to a local customer, that had no intention of paying a $400 bill when he woke up that morning.

It's because warranty work is billed at a flat rate to the corporation, which is usually a lot lower than if a customer was paying for it out of pocket.

Reply Like

12-14-2005, 12:09 PM

#25

MovingViolation

Registered User

Join Date: Nov 2002

Location: Vancouver

Posts: 342

Likes: 0

Received 0 Likes on 0 Posts

Yes you are a sucker and you got ripped.

Reply Like

12-14-2005, 12:33 PM

#26

NTRIGUE

Registered User

Thread Starter

Join Date: Aug 2003

Location: forum infested by newbs

Posts: 1,099

Likes: 0

Received 0 Likes on 0 Posts

I didn't have time to dispute the charges as I was on lunch picking the car up. I wish I hadn't signed anything. For the record the estimate was $100.

I'm sure even if he sways my way it'll be "a check is in the mail sir."