Notices
2003-2009 Nissan 350Z

Another stupid dealer story...

Thread Tools
 
Search this Thread
 
Old Jan 8, 2006 | 07:36 AM
  #21  
ZU L8R's Avatar
ZU L8R
Thread Starter
Viper Sellout
Premier Member
iTrader: (84)
 
Joined: Aug 2003
Posts: 6,871
Likes: 4
From: Orlando, Fl
Default

Originally Posted by jinsei888
how much did u pay for the 06 taillights for from the dealer after tax and all?
dealership price matched performance Nissan and got in a week or two
Reply
Old Jan 8, 2006 | 11:13 AM
  #22  
Aeleven's Avatar
Aeleven
Registered User
 
Joined: Oct 2005
Posts: 196
Likes: 0
From: New Orleans
Default

You can upgrade to carbon fiber veilside mirrors now.
Reply
Old Jan 8, 2006 | 03:16 PM
  #23  
Speedracer's Avatar
Speedracer
Registered User
 
Joined: Mar 2004
Posts: 1,144
Likes: 1
From: West Springfield, MA
Default

I must admit that my dealership and the salesman I bought two cars from is a pretty good guy, but I do hate when dealership people try to act like they are somehow superior to you when sometimes their stupidity makes you ROFL.

Last year, my wife traded in her Audi A4 for an '05 Maxima SE 6-sp. The Audi had a 2.8L V6 motor, however, I had debadged the car and had taken off the "2.8" off the rear trunk lid. The used car guy at the Nissan dealer asked me to "prove that it was the V6", as opposed to the 1.8L turbo 4. He was dead serious. What a freakin' moron. I was completely beside myself. It was such an act of stupidity that I just didn't know what to do. I actually walked him over to the car, and made him count out the upper intake runners with me as if he were a pre-school child counting blocks. I'm still not sure he was convinced.
Reply
Old Jan 8, 2006 | 07:37 PM
  #24  
ZROCKET's Avatar
ZROCKET
Registered User
 
Joined: Oct 2005
Posts: 63
Likes: 0
From: Sin City
Default

Originally Posted by JRinTXrog
You need to do a search on the thread of some guy back in the middle of 2005 where is engine blew up. They were discussing some kind of law that said that a dealership could not deny warranty work on your car if the modification did not cause the failure. I am sure some one can jump in and tell you what the law is.

I think its called Fergerson-Magnason Law
Reply
Old Jan 8, 2006 | 08:10 PM
  #25  
ZU L8R's Avatar
ZU L8R
Thread Starter
Viper Sellout
Premier Member
iTrader: (84)
 
Joined: Aug 2003
Posts: 6,871
Likes: 4
From: Orlando, Fl
Default

Originally Posted by Aeleven
You can upgrade to carbon fiber veilside mirrors now.
Rearview mirror inside the car not the outside ones
Reply
Old Jan 9, 2006 | 01:04 AM
  #26  
Z_Driver's Avatar
Z_Driver
Master
Premier Member
iTrader: (3)
 
Joined: Nov 2003
Posts: 2,556
Likes: 0
From: SF Bay Area
Default

Originally Posted by ZU L8R
No, the actaul shaft the mirror is attached to snapped. It wasn't your typical glus failure, I wouldn't have even bothered if it was that. I might try super glueing it back together will see.
Oh I didn't look at it .... just remembered how I fixed the last one.

That sucks !!! Sorry, dude .....
Reply
Old Jan 9, 2006 | 09:02 AM
  #27  
bimmerguy2006's Avatar
bimmerguy2006
Registered User
 
Joined: Jan 2005
Posts: 39
Likes: 0
From: LA/SB
Default

Take a look at the magnussun moss act and take it to the dealer. they cant argue with the law. unless a modification has directly affected the part in question, they have to honor warratee, or you can take them to court.
Reply
Old Jan 9, 2006 | 09:17 AM
  #28  
ZU L8R's Avatar
ZU L8R
Thread Starter
Viper Sellout
Premier Member
iTrader: (84)
 
Joined: Aug 2003
Posts: 6,871
Likes: 4
From: Orlando, Fl
Default

Originally Posted by bimmerguy2006
Take a look at the magnussun moss act and take it to the dealer. they cant argue with the law. unless a modification has directly affected the part in question, they have to honor warantee, or you can take them to court.
I understand the law and even asked them how my mods affected the mirror. They didn't have an answer, just kept saying I don't a warantee. The problem now is they went into the computer system @ the dealership and noted I don't have warantee according to my vin #. So now any dealership that pulls up my vin I'm ****ed.
Reply
Old Jan 9, 2006 | 10:58 AM
  #29  
Z_Driver's Avatar
Z_Driver
Master
Premier Member
iTrader: (3)
 
Joined: Nov 2003
Posts: 2,556
Likes: 0
From: SF Bay Area
Default

Originally Posted by ZU L8R
I understand the law and even asked them how my mods affected the mirror. They didn't have an answer, just kept saying I don't a warantee. The problem now is they went into the computer system @ the dealership and noted I don't have warantee according to my vin #. So now any dealership that pulls up my vin I'm ****ed.
I know you are upset .... please think about this. I am not trying to bust your chops. I just am trying to relate my years of racing using a street car on the track.

You had to know this when you changed your car into a race car right? I did the same thing on my Firebird and when GM said sorry buddy you have modded this thing and we are voiding your powertrain warantee I understood. So, I had to pay a grand and fix what I broke myself. I expect to break things when I race. I hope you do to. Think of all the torque that chasis gets from those mods.

Now for the rear mirror. Yes, you could fight it is court but the cost would exceed the price of the repair. Not worth it and they know it. I am sure you know it too. At least GM would fix my little spring in the center console after they voided my powertrain. That was a whole $3.95 part and two minutes to install. So, I am kinda concerned about what NISSAN is doing to you on the mirror. Maybe talk to the NISSAN service rep about issues not involved with the drivetrain and see if he can put an entry into the system stating that it is ONLY a voided drivetrain warantee. If he doesn't go to arbitration and see if it can be done if you have the time. Personally, I would save that fight for something a little bigger.... Like maybe a window motor etc... when it comes up.

This is the main reason I am wait a bit longer to mod my 350Z right now. Because at this point in my life I can't afford to rebuild a motor if I blow it up. This is the real reason racing is expensive.

Wreck your car on a track and you'll really know pain. Fortunately, I haven't done that one yet. But, if I race, I expect it when the tie rod, tire, or motor goes. Man you should hear my friend stories. However, they are more like trying to beat each other out on how much $'s they spent to put it back together. Like war stories it's just part of life.

Money, it's just fun tickets !!!

BTW - Still have the Firebird. Still race it when I have the money to break stuff!




Last edited by Z_Driver; Jan 9, 2006 at 11:06 AM.
Reply
Old Jan 9, 2006 | 10:59 AM
  #30  
PerfZ's Avatar
PerfZ
New Member
iTrader: (3)
 
Joined: Sep 2003
Posts: 2,402
Likes: 14
From: hilliard ohio
Default

Originally Posted by ZU L8R
I understand the law and even asked them how my mods affected the mirror. They didn't have an answer, just kept saying I don't a warantee. The problem now is they went into the computer system @ the dealership and noted I don't have warantee according to my vin #. So now any dealership that pulls up my vin I'm ****ed.
Call NNA and pitch a b*tch. They cannot "cancel" the entire warranty because of mods. And let that dealer know that you are bad-mouthing him on the forums until he does you right.
Reply
Old Jan 9, 2006 | 11:30 AM
  #31  
Z_Driver's Avatar
Z_Driver
Master
Premier Member
iTrader: (3)
 
Joined: Nov 2003
Posts: 2,556
Likes: 0
From: SF Bay Area
Default

Originally Posted by PerfZ
Call NNA and pitch a b*tch. They cannot "cancel" the entire warranty because of mods. And let that dealer know that you are bad-mouthing him on the forums until he does you right.
Er .... you might not want to do that .... It could be contrude as slander. Then, the Service Managers and Reps I know will help you zero.

Now complaining to NNA might help but really the rep is many cases has a lot more power than most people think. With one wave of the pen or a couple keystrokes he can make some of this stuff go away.

Last edited by Z_Driver; Jan 9, 2006 at 11:37 AM.
Reply
Old Jan 9, 2006 | 12:14 PM
  #32  
UBERMENSCH's Avatar
UBERMENSCH
Banned
 
Joined: Dec 2005
Posts: 1,098
Likes: 0
From: U.S.A.
Default

Originally Posted by ZU L8R
So I'm on my way to the dealership to pick up my 06 taillghts and my rearview mirror snaps off. Shocked the hell out of me. Anyways after I pickup my taillights I walk over to the service department with my mirror. They take a look @ it and tell me to bring my car around. So I bring my car around and then it starts going downhill. The writer calls the assistant manager over explains the situation and they do some looking on the computer. Then they tell me I have no warranty and I'm like "why". They tell me all the modifications you have done. I was like I'm not asking you to cover anyhting I've messed with it's a rearview mirror. Tell me how I modified that. They just said were not covering it. I wasn't gonna stand there and agrue or get anymore into it so I just left. It's to bad the parts department guys are so cool and the srvice people are so stupid.

well yes, if you have modified that car and have a faster and greater acceleration than normal, it will cause things to vibrate more than usual. Sometimes things become loose and fall off. In this case it was your rear view. It sucks sometimes. I had a friend of mine who supped up his ride, way beyond the power he needed. He went through countless motor mounts. The engine was so powerfull it would cause them to break. When he gunned the car.
Reply
Old Jan 9, 2006 | 01:29 PM
  #33  
arejohn's Avatar
arejohn
Registered User
 
Joined: Jul 2004
Posts: 409
Likes: 0
From: durham, NC
Default

And car companies wonder why there is no owner loyalty?
Reply
Old Jan 9, 2006 | 03:07 PM
  #34  
John@Victory's Avatar
John@Victory
Registered User
iTrader: (36)
 
Joined: Aug 2003
Posts: 1,896
Likes: 0
From: PETERSBURG,VIRGINIA
Default

Originally Posted by davidf
You think service writers would jump all over that, that mirror is proly $$$$ and service writers get a commission [aside from their salary] for all warranty work.

service writers make 1% comission on waranty work and 1% on parts.
internal is 1% and 1%
customer pay is 6% MINIMUM and as high as 10% depending on your ro average and 3% on parts.

atleast thats what it is at my dealership... why you think everything ends up being customer pay...

but on the defense of the writer. if he has a tech that is a ***** he has no choice to not cover ****. the techs get paid buy wrench turned hours and its alot lower hours paid on warranty work...
Reply
Old Jan 9, 2006 | 06:08 PM
  #35  
ZU L8R's Avatar
ZU L8R
Thread Starter
Viper Sellout
Premier Member
iTrader: (84)
 
Joined: Aug 2003
Posts: 6,871
Likes: 4
From: Orlando, Fl
Default

Originally Posted by mecinoid
I know you are upset .... please think about this. I am not trying to bust your chops. I just am trying to relate my years of racing using a street car on the track.

You had to know this when you changed your car into a race car right? I did the same thing on my Firebird and when GM said sorry buddy you have modded this thing and we are voiding your powertrain warantee I understood. So, I had to pay a grand and fix what I broke myself. I expect to break things when I race. I hope you do to. Think of all the torque that chasis gets from those mods.

Now for the rear mirror. Yes, you could fight it is court but the cost would exceed the price of the repair. Not worth it and they know it. I am sure you know it too. At least GM would fix my little spring in the center console after they voided my powertrain. That was a whole $3.95 part and two minutes to install. So, I am kinda concerned about what NISSAN is doing to you on the mirror. Maybe talk to the NISSAN service rep about issues not involved with the drivetrain and see if he can put an entry into the system stating that it is ONLY a voided drivetrain warantee. If he doesn't go to arbitration and see if it can be done if you have the time. Personally, I would save that fight for something a little bigger.... Like maybe a window motor etc... when it comes up.

This is the main reason I am wait a bit longer to mod my 350Z right now. Because at this point in my life I can't afford to rebuild a motor if I blow it up. This is the real reason racing is expensive.

Wreck your car on a track and you'll really know pain. Fortunately, I haven't done that one yet. But, if I race, I expect it when the tie rod, tire, or motor goes. Man you should hear my friend stories. However, they are more like trying to beat each other out on how much $'s they spent to put it back together. Like war stories it's just part of life.

Money, it's just fun tickets !!!

BTW - Still have the Firebird. Still race it when I have the money to break stuff!
I understand what your saying, I just feel that my rearview mirror is one of the few parts on my car that should be under warantee. I would not go to the dealership for anything powertrain/suspension related. I'd fix it myself
Reply
Old Jan 9, 2006 | 07:07 PM
  #36  
bimmerguy2006's Avatar
bimmerguy2006
Registered User
 
Joined: Jan 2005
Posts: 39
Likes: 0
From: LA/SB
Default Go in...

Bring in a legal printed copy of the Magnasson Moss act and speak with the manager. If they refuse to give an explanation as to how one affects the other, tell them that you will be informing an attorney. generally, this is enough to scare them into fixing it. if it is not, i would highly suggest following though for one reason; that being if your warranty is now completely invalid, then you will be spending more as parts break that should be under warranty. following legal recourse could wind up being less costly.
Reply
Old Jan 9, 2006 | 07:08 PM
  #37  
bimmerguy2006's Avatar
bimmerguy2006
Registered User
 
Joined: Jan 2005
Posts: 39
Likes: 0
From: LA/SB
Default Go in...

Bring in a legal printed copy of the Magnasson Moss act and speak with the manager. If they refuse to give an explanation as to how one affects the other, tell them that you will be informing an attorney. generally, this is enough to scare them into fixing it. if it is not, i would highly suggest following though for one reason; that being if your warranty is now completely invalid, then you will be spending more as parts break that should be under warranty. following legal recourse could wind up being less costly.
Reply
Old Jan 9, 2006 | 07:25 PM
  #38  
Z_Driver's Avatar
Z_Driver
Master
Premier Member
iTrader: (3)
 
Joined: Nov 2003
Posts: 2,556
Likes: 0
From: SF Bay Area
Default

Originally Posted by ZU L8R
I understand what your saying, I just feel that my rearview mirror is one of the few parts on my car that should be under warantee. I would not go to the dealership for anything powertrain/suspension related. I'd fix it myself
I agree with you just trying to point you to a person that might be able to help you with the least amount of time / frustration for you. Been there, done that.
Reply
Old Jan 13, 2006 | 06:26 AM
  #39  
PerfZ's Avatar
PerfZ
New Member
iTrader: (3)
 
Joined: Sep 2003
Posts: 2,402
Likes: 14
From: hilliard ohio
Default

Originally Posted by mecinoid
Er .... you might not want to do that .... It could be contrude as slander. Then, the Service Managers and Reps I know will help you zero.

Now complaining to NNA might help but really the rep is many cases has a lot more power than most people think. With one wave of the pen or a couple keystrokes he can make some of this stuff go away.
Where is the slander? It is ridiculous to claim that his ENTIRE warranty is voided
in this case. I'm not suggesting having a temper tantrum at the counter - just let them know that they are costing themselves a lot of good will and reputation
by being so asinine. Just my $.02 worth...
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Pleask
Maintenance & Repair
22
Dec 21, 2021 03:17 PM
07ZEKE
Brakes & Suspension
2
Aug 23, 2021 09:15 PM
ablaine
2003-2009 Nissan 350Z
51
Nov 29, 2016 10:13 AM
Ronso
Maintenance & Repair
14
Oct 30, 2015 12:39 PM




All times are GMT -8. The time now is 01:27 PM.