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Got a mail.. Perf Nissan and Mynismo hacked.. credit card problem now.

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Old Apr 14, 2006 | 11:16 AM
  #61  
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i use three differend credit cards, i bought many thing from you guy, will this effect me i live in canada, i remember my last order was hks exhaust and nismo license plate frame bought it afew month ago, it will be apain in the *** getting anew card because i bought alot of anime toys from japan site and they wont charge me until 1 to 2 month.
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Old Apr 14, 2006 | 11:41 AM
  #62  
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Please visit www.performancenissanparts.com for updates.

Last edited by Andy@Performance; Apr 15, 2006 at 11:06 AM.
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Old Apr 14, 2006 | 11:52 AM
  #63  
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great... i have to get another new cc now.
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Old Apr 14, 2006 | 12:20 PM
  #64  
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FYI.......Wachovia check card holders.....They sting you $18 to overnight another card.....either that or wait 7-10 days.
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Old Apr 14, 2006 | 12:51 PM
  #65  
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I guess its time to use my citi card when purchasing online... they have this nice feature that creates one time cc number.
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Old Apr 14, 2006 | 12:53 PM
  #66  
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To performance nissan,

Are you sending notification to all customers who had ever purchased via the website?
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Old Apr 14, 2006 | 01:12 PM
  #67  
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Please visit www.performancenissanparts.com for updates.

Last edited by Andy@Performance; Apr 15, 2006 at 11:07 AM.
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Old Apr 14, 2006 | 01:21 PM
  #68  
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I bought from Perf Nissan but I'm not switching to new CC number. If someone did manage to get my number, I'm protected by the CC company, who wouldn't ship something to a non-verified address.

Last edited by 350zroadster; Apr 14, 2006 at 01:58 PM.
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Old Apr 14, 2006 | 01:51 PM
  #69  
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Originally Posted by Jason@Performance
We do not know for sure... BUT, what we think is what ever they did, they had access to orders that were placed the first couple of days in april (1-4) until we pulled out site...

To date, we have not had any reports of fraudulant activity from customers who placed orders before then...

We are not taking any chances though... hence the letter...
Jason / Tony - Since I (and many, evidently) have not received a letter yet (haven't ordered anything in the past few months, but have ordered much over the past 2 years) will you keep us updated on any fraudulant activity you discover that occurred BEFORE the 1st of April orders? There's gotta be thousands of orders that have been placed by us out here over the past few years & we all need to know, if/as it is discovered, whether or not CC records from before April 1 have been breached.

Additionally, there may be many of us who have moved since our last CC transaction with Performance - even with a change of address form on file at the old address, we're looking at a week delay in receiving the letter that lists the CC #'s we've used in the past with you. Is there any way we can call in, verify our address on file & be told what the last 4 of the CC (or in my case CC's - multiple different cards over the past 2+ years) on file is so we can take appropriate action ASAP? Hell, I've used at least 3 or 4 different cards with you & I have no idea which ones they were until you let me know - ha! Thanks!

Look forward to the new site!!! Jack
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Old Apr 14, 2006 | 02:02 PM
  #70  
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According to California law, it is the seller's obligation to inform consumers of ANY potential detriment caused by hacked credit card information, this is NOT a courtesy to the consumer, but rather a right. I would have assumed that this information was destroyed as required by law.

http://www.privacyrights.org/ar/ITLawsCA.htm

Destruction of customer records -- the "shredding" law
Businesses are required to take reasonable steps to destroy records containing personal information upon disposal of the records by shredding, erasing, or modifying the information to make it unreasonable. California Civil Code §§ 1798.80-82

Hacker law -- disclosure of computer security breaches
Requires business and government agencies to notify individuals when unencrypted personal information in the categories of Social Security Number, driver's license number, account number, or credit or debit card number has been accessed in a computer security breach. California Civil Code § 1798.29
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Old Apr 14, 2006 | 02:05 PM
  #71  
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Please visit www.performancenissanparts.com for updates on this...

Last edited by Jason@Performance; Apr 14, 2006 at 04:23 PM.
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Old Apr 14, 2006 | 02:05 PM
  #72  
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Originally Posted by 350zroadster
I bought from Perf Nissan but I'm not switching to new CC number. If someone did manage to get my number, I'm protected by the CC company, who wouldn't ship something to a non-verified address.
I used to work for one of the biggest banks in US.. and trust me you do want to change the card. It is a big pain to dispute fraud specially if the amounts are big. Just think about all the phone calls, forms that you will need to fill out and time wasted.

I just changed my card - it tool me less then 2 minutes with customer service. I will be getting my new card next week.
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Old Apr 14, 2006 | 02:05 PM
  #73  
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Originally Posted by Jason@Performance
We are aware of the inconvenience and are doing what we can to make this up to our customers.

If you call in for orders, we are offering special prices on in stock products...
Big +1 on those special prices.. If anyone needs anything, check with them first, they will give you one heck of a hook-up.
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Old Apr 14, 2006 | 02:10 PM
  #74  
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lol, will those prices last till I get my new card?!
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Old Apr 14, 2006 | 02:12 PM
  #75  
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Please visit www.performancenissanparts.com for updates on this...

Last edited by Jason@Performance; Apr 14, 2006 at 04:23 PM.
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Old Apr 14, 2006 | 02:14 PM
  #76  
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Default Lack of communication!

I've been talking to perf nissan over the past few days on a late order and no one has mentioned a thing about this to me! Even when my card got rejected (credit card company doing a security check on the perf nissan charge) no one told me the site had been hacked...seems like someone should have told me on the phone this was going on if letters are going out.
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Old Apr 14, 2006 | 02:25 PM
  #77  
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Please visit www.performancenissanparts.com for updates on this...

Last edited by Jason@Performance; Apr 14, 2006 at 04:23 PM.
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Old Apr 14, 2006 | 02:35 PM
  #78  
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Thumbs up Changed CC!

Got the letter too! Called Capitol One and they did a check for fraud charges(none) and closed the account and are sending new cards at no charge, but will take about a week. Thanks to Performance Nissan for letting us know about this problem right away even if it was required by law. I'd like to think they would have done it any way to keep their customers happy and continue doing business with them.

Jason, when do you think the new site will be up?
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Old Apr 14, 2006 | 02:38 PM
  #79  
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Please visit www.performancenissanparts.com for updates on this...

Last edited by Jason@Performance; Apr 14, 2006 at 04:23 PM.
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Old Apr 14, 2006 | 02:51 PM
  #80  
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got my letter today...will be changing my cc number too.
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