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Old 12-04-2007 | 04:02 AM
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Default ultimatez order

hey guys, do somebody have a contact to ultimatez? I ordered some parts 2month ago!! No package, they got the money and no answer to my 3 mails till now....

I wrote to chris@ultimatez.com and shop@ultimatez.com but nothing!
Nice customer service
Old 12-04-2007 | 04:43 AM
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i bought some high flow cats from them about six months ago. they where ok, the communication wasn't the best. good luck. may dispute it with the cc company.
Old 12-04-2007 | 09:54 PM
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talk to the credit card company and get your credit back in your card.
Old 12-05-2007 | 10:23 PM
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Hey Miki,

This is one of the most comfortable sites, but I would suggest to directly call Chris at the UltimateZ. Up to my experience this is the only option to comunicate with them, but this way they are very responsive.
Don't try email, they will not answer.
Old 12-06-2007 | 03:40 AM
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Unhappy

Originally Posted by gigiglonti
Hey Miki,

This is one of the most comfortable sites, but I would suggest to directly call Chris at the UltimateZ. Up to my experience this is the only option to comunicate with them, but this way they are very responsive.
Don't try email, they will not answer.

thanks for the info! I'll try that...
Old 12-06-2007 | 10:35 AM
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took them 10 weeks to get me Hotchkis sway bars.
Old 12-06-2007 | 07:07 PM
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i live right by them...
Old 12-06-2007 | 07:22 PM
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I ordered my high flow cats from them and it took about 2 months.
Old 12-06-2007 | 08:08 PM
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wow...glad I saw this thread b/c i was going to purchase a few things from them, but not anymore!
Old 12-07-2007 | 07:14 AM
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So...what's the latest
Old 01-09-2008 | 03:16 AM
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ok, I made my order early Oktober and I'm still waiting! I tried to call ultimatez but I think I dail the wrong number....

Do sombody have an idea how I can call this number from outside the US?

posted online:
Ultimate Z. 1541 Burgundy Parkway, Streamwood, IL 60107
ph (630) 837-0700
fx (630) 837-4919


thanks for your help!
Old 01-09-2008 | 06:44 AM
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00 - 1 - 630 - 837-0700

That should work. Have to dial your countrys intl. access code. (which Im assuming is Austria from your profile)
Old 01-10-2008 | 11:10 PM
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Originally Posted by ak350enthus
00 - 1 - 630 - 837-0700

That should work. Have to dial your countrys intl. access code. (which Im assuming is Austria from your profile)

thanks for the number! Yesterday I could talk to Chris from ultimatez.
They're waiting for a delivery from stillen, that's why I didn't get anything yet.
I told him, he should check his mails (wrote him 3 times) and maybe inform the customer if he can't deliver! Would be much better for customer satisfaction!
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