350ZPK

iTrader: (8)

Went in was having problems and they scuffed up my corner of my front bumper. I call the service guy, leave him a VM and nothing for 2 days. Finally a call, my parts came in and he didnt care bout the damage "what would you like me to do" and "cant do anything"

I left another VM with service manager and manager and NOTHING!

WTF?! Who can i contact regarding this BS?

Thanks

Entaille

iTrader: (16)

walk into the dealer, its easy to ignore a customer when it isnt face to face. you will not get anything accomplished if you shoot emails and leave voicemails..

OldDirty Z33

Go there and complain

cracka350z

iTrader: (6)

you gotta slap someone. like the receptionist. she is an innocent. they will pay attention after that.

SniperHunter

iTrader: (9)

I'm always scared of this...I took my car to the dealer yesterday and took pictures all around the car outside of the service area noting its condition before it is given to them.

VENOMSZ

iTrader: (4)

Go straight to the top.
Contact the owner of the dealership.

westpak

iTrader: (19)

well you can't leave the place and then call them back to tell them of the damage, you have to alert them before leaving and hopefully you had a walk around when dropped it off and there was no damage.

how do they know it happened at their place

gabez33

iTrader: (7)

go straight to management, call nissan usa, if it gets bad enough better buisness bureau

raulzito

A couple of steps need to be taken:
1. Go to the dealership around closing time
2. Watch out for the service rep, watch and see what car he gets in
3. Come back another day, key his car

An eye for an eye, tooth for tooth

Spork

iTrader: (6)

1. Talk face to face
if that doesn't work..
2. Call dealer owner
if that doesn't work..
3. Call Nissan USA

OldDirty Z33

^ couldn't put that piece of art work together any better.

Nexx

iTrader: (41)

how bad is the scuff? can it be buffed out?

Zstealth

iTrader: (3)

same thing happen to me,when i brought my car to the nissan dealer for the fuel hose recall.they scratch my bumper and they didnt put the bumper right.Now i dont even dare to bring my car to any delearship.**** THE STEALERSHIP!

Spork

iTrader: (6)

What are you gonna do if you need a key copied?

2fast4comfort

iTrader: (1)

call your insurance company, let them go after the dealership

350ZPK

iTrader: (8)

The paint if completely off, scrap..I'll take a pic tomorrow