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Old 08-24-2009 | 08:08 PM
  #61  
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Originally Posted by INTENSEPOWER

Nino:

You're funny. This is a guy who, while having warranty done to his G35, decided that he'd go out and destroy the tires on the rental, film it, and then put it on youtube. All of the local dealerships flagged him, then banned him from doing warranty service. Then, he goes on a local z board and asks where he can get warranty work done.. ahahah! I call him out for his disrespect for others property and he turns around and says that I'm "so tough behind the computer" as if I'm hard to find! If you're gonna call me out, then I'm going to call you on it. Period.
I never called you out, bud.. You instigated everything from the start with your oh so mature name calling and the "GTFO" ****.. You were the one feeling all jolly and tough behind your computer and I defended myself.. Now there's proof on here that I'm not the only one you like to act tough with.. So you tell me who's the one trying to act "tough behind a computer"... That's what I thought.

All I posted about was where else I could use my extended warranty locally and you come by flaming like a mother ****er high on every drug in the book. You're pathetic dude, phony, all talk. I like how you come on here all soft to try and protect your image.

Please stop thinking you're cool and tough by posting your shop's address and asking me and others to come down and confront you, because I at least know that if I do try something your panzy *** will be quick to jump on the phone to call the cops.
Old 08-24-2009 | 08:19 PM
  #62  
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Jay,

Did you really call me "hard" and "killer"?

TOU? Wow, you're really reaching.

Loyalty is only achieved and earned in military service? Try telling that to my grandparents who were happily for 72 years, beginning after he fought in WWI..

Darren (a hard killer.. lol)
Old 08-24-2009 | 08:22 PM
  #63  
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Originally Posted by INTENSEPOWER
Jay,

Did you really call me "hard" and "killer"?

TOU? Wow, you're really reaching.

Loyalty is only achieved and earned in military service? Try telling that to my grandparents who were happily for 72 years, beginning after he fought in WWI..

Darren (a hard killer.. lol)
What did you do(not your parents or friends)?

I said your "acting really hard and acting like a killer" there is a difference... But keep throwing out your little comments and insults digging deeper..

I have blocked you and IntenseSales.. Just FYI..

Last edited by Jay'Z; 08-24-2009 at 08:48 PM.
Old 08-24-2009 | 08:34 PM
  #64  
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Originally Posted by ninous26
RANT RANT RANT ... your panzy *** will be quick to jump on the phone to call the cops.
Well stated sir: an excellent inarticulation given the low grade intelligence that one must infer is your boring existence. Bottom line: you treated someone else's property as if it was trash, got blacklisted in the valley, then I called you out on it. Your anger got the best of you, as it is here again, and you lashed out by hinting at violence towards me. Cavemen would have held it together with a better grasp on their primitive, puny frontal lobes than you did. Having no intellectual advantage over me, you attempted to turn the tables so as to make it seem that it was me who was hinting at violence.

Pathetic, obvious, and boring.

Just so everyone knows, this guy is loyal to a local competitor" shop to us. Everything he says and states is bias and at minimum sensationalized in the weak attempt to demean and take business from us.

Pathetic, right? But then, "reading" his posts is a trial in elementary reading, so therein should tell you something sans me even replying!

Darren
Old 08-24-2009 | 08:43 PM
  #65  
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Originally Posted by Jay'Z
What did you do(not your parents or friends)?

I said your "acting really hard and acting like a killer" there is a difference... But keep throwing out your little comments and insults..
Yes, Jay, you're the victim here..

What does my job have to do with the military? What does your occupation in the military have to do with my loyalty?

Your argument is an example of a logical fallacy. It has ZERO merit in this thread, as do any of your posts.

The OP's concerns have been handled here and you have (as usual) added nothing to this thread except that you ALMOST bought a hood from us. You posts are indeed a blatant display of your hatred towards Intense -- something that one can easily find as it is well documented in your posts (albeit you haven't purchased ANYTHING from us for OVER 3 years!).

Again, loyalty isn't a notion that is limited to ANY vocation or relationship. Your point is weak as are your loaded questions, but then, when you have such an obvious bias against Intense, and nothing but an order over 3 years ago, it's not very difficult to see you're grabbing at nothing but straws.

Darren
Old 08-24-2009 | 08:56 PM
  #66  
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Originally Posted by INTENSEPOWER
Yes, Jay, you're the victim here..

What does my job have to do with the military? What does your occupation in the military have to do with my loyalty?

Your argument is an example of a logical fallacy. It has ZERO merit in this thread, as do any of your posts.

The OP's concerns have been handled here and you have (as usual) added nothing to this thread except that you ALMOST bought a hood from us. You posts are indeed a blatant display of your hatred towards Intense -- something that one can easily find as it is well documented in your posts (albeit you haven't purchased ANYTHING from us for OVER 3 years!).

Again, loyalty isn't a notion that is limited to ANY vocation or relationship. Your point is weak as are your loaded questions, but then, when you have such an obvious bias against Intense, and nothing but an order over 3 years ago, it's not very difficult to see you're grabbing at nothing but straws.

Darren
Your job has nothing to do with the military. I simply stated you have no values. You never served your country at all! You just know people who have, yea ok.. So dont try to judge me when you havent done anything for this country and the freedoms you take for granted.

Who said I was a victim? I dont want anyones sympathy nor did I ask for it.. I just know this is going to be sensored by mods at some point. I barely posted anything in my first post yet you felt the need to post details of what you know about me( really nothing) and the details of our dealings in PM.

Fine, your opinion is loaded to me as well, Im not grabbing any stupid straws either.. My point is proved that you have no values therefore its easy for you to put out peoples personal business on a forum in which you represent a company called "INTENSEPOWER" every time you log in under that name. You have accomplished what here? Your a disgrace.. You have a crappy work ethic and cant deal with customers.. Your idea of customer service is to make someones concern seem small and silly on here so you can look like your not at fault.. Take responsibility and fix the wrongs/ non communication/ stop the smart *** comments.

You keep on responding.. Why cant you stop? You have to have the last word. Stop replying to me and deal with your customers. If you put the energy you put into responding to me into good customer service you may have a chance......

Last edited by Jay'Z; 08-24-2009 at 09:21 PM.
Old 08-24-2009 | 09:00 PM
  #67  
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Originally Posted by pangoman
Get real...it's not that folks want a daily update. They just want decent Customer Service. Replying to an email or phone request isn't exactly something out of the ordinary when dealing with any company that sells any type of product. If my CC was charged then I expect the product shipped. To charge sonmeone's CC and then 30 days later still have nothing is completely unacceptable. Having inventory for a sales based company is an expected part of the business, so that's a BS excuse.
If you really want to order JDM parts then you have to have patience. You can't expect **** to teleport from japan to america.

You can't really expect people to have every specific part in stock. It's not profitable and the yen exchange rate didn't help retailers much either. They don't make enough to make things happen instantly for you.
Old 08-24-2009 | 09:26 PM
  #68  
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Originally Posted by ninous26
Ok, horrible ramble and examples Gas station line, like 2 minutes tops vs. months? yeah lol.. You should NEVER use another company's down fall "*cough mastergrade cough*" to excuse your companies actions/wrong doings.. Are you guys comparing yourself to mastergrade? Are you putting yourselves on their level? Why?

NICK, there shouldn't ever be an excuse.. If your company is being bombarded with orders and does not have the part they should WARN all customers prior to purchases on wait times, period. The facts, reviews, and stories are all here. A good chunk of dissapointed people here and here you are with excuses... How about an apology to all these frustrated customers?
uhh are you like stupid or something there buddy?
My whole "gas station story" was used as an example for people especially like you who would completely not get that just like a small gas station, as in terms of customer service.

It's not always going to be quick and easy. some people take longer than others and make others wait more. but eventually you WILL be helped as many of our customers do.

Mastergrade is in its infant stage compared to intense on seniority of being in the business as well customer service - which the main subject we are talking about along with their orders.
They are one of the prime examples of vendors getting shots taken at for their customer service - which in most cases there was almost none. except "one more week" and basically failed to keep their words numerous of times.

With us - in orderly fashion we DO get to the our customers but unfortunately not as quick as they would want. We all have to wait in line for something sometime in our life and we're not always first in line and helped nor are all of our problems/questions answered quickly. And unfortunately for mastergrade, we(intense) been in the game long before mastergrade and if we survived this long we must know what we're doing is that not correct?
Old 08-24-2009 | 09:34 PM
  #69  
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Originally Posted by ninous26
What does it matter? Are you just trying to throw in smart remarks to make yourself look cool and witty?

I can do the same thing, lard boy..
Very mature and sophisticated of you. Might be a bit ironic more than anything.
Old 08-24-2009 | 09:46 PM
  #70  
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Wow! Nothing really gets through to you guys.. Its like every noob you guys hire (chinabean) gets transformed into this stubborn dumbass.. I really don't care anymore, its like talking to a wall.. Intense has nothing, absolutely nothing on me. Darren, a dumbass who likes hijacking threads and stirring **** up is just darren.. I have no idea why he gives a **** or two about what I do to my loaner car.

All both you two are doing is just showing how immature you guys and your company's employees are.. Just keep on defacing your precious "intense motorsports" name.

Glad I am no longer a supporter of this company, and I hope you guys are glad I'm not too.

So yeah, brush up on your customer service skills and then start selling stuff. Why can't you guys address that issue?
Old 08-24-2009 | 09:47 PM
  #71  
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Originally Posted by Jay'Z
Your job has nothing to do with the military. I simply stated you have no values. You never served your country at all! You just know people who have, yea ok.. So dont try to judge me when you havent done anything for this country and the freedoms you take for granted.

Who said I was a victim? I dont want anyones sympathy nor did I ask for it.. I just know this is going to be sensored by mods at some point. I barely posted anything in my first post yet you felt the need to post details of what you know about me( really nothing) and the details of our dealings in PM.

Fine, your opinion is loaded to me as well, Im not grabbing any stupid straws either.. My point is proved that you have no values therefore its easy for you to put out peoples personal business on a forum in which you represent a company called "INTENSEPOWER" every time you log in under that name. You have accomplished what here? Your a disgrace.. You have a crappy work ethic and cant deal with customers.. Your idea of customer service is to make someones concern seem small and silly on here so you can look like your not at fault.. Take responsibility and fix the wrongs/ non communication/ stop the smart *** comments.

You keep on responding.. Why cant you stop? You have to have the last word. Stop replying to me and deal with your customers. If you put the energy you put into responding to me into good customer service you may have a chance......
QFT, especially the last part.
Old 08-24-2009 | 09:49 PM
  #72  
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PS: still waiting to see your apology to frustrated customers.. Very very very nice customer service skills. You deserve a ****ing reward, noob.
Old 08-24-2009 | 10:06 PM
  #73  
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<--gave up on them.. but thought the community should know.. 9 months later and still waiting on a reply from them about an exhaust...
Old 08-24-2009 | 11:27 PM
  #74  
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^

There's another one folks.. Keep em coming guys.
Old 08-25-2009 | 02:36 AM
  #75  
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I think the MAIN problem with intense is.. they like being smart!

with me it was mircro mange..

and seems like other they have an excuse/explaination.. wat not.

why cant they just apologize? a sorry would have been nice in my experience.

and im sure if they just said sorry to their other customers.. it would have ended up better.

2cent
Old 08-25-2009 | 05:36 AM
  #76  
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Originally Posted by chinabean
uhh are you like stupid or something there buddy?
My whole "gas station story" was used as an example for people especially like you who would completely not get that just like a small gas station, as in terms of customer service.

It's not always going to be quick and easy. some people take longer than others and make others wait more. but eventually you WILL be helped as many of our customers do.

Mastergrade is in its infant stage compared to intense on seniority of being in the business as well customer service - which the main subject we are talking about along with their orders.
They are one of the prime examples of vendors getting shots taken at for their customer service - which in most cases there was almost none. except "one more week" and basically failed to keep their words numerous of times.

With us - in orderly fashion we DO get to the our customers but unfortunately not as quick as they would want. We all have to wait in line for something sometime in our life and we're not always first in line and helped nor are all of our problems/questions answered quickly. And unfortunately for mastergrade, we(intense) been in the game long before mastergrade and if we survived this long we must know what we're doing is that not correct?
You realize Mastergrade has been around since 2000, right? I don't understand why you keep trying to compare a carbon manufacture to a parts shop

What happened between Jay'z and Intense? Jay'z use to be the biggest supporter of Intense.

Last edited by oh4TreefiddyZee; 08-25-2009 at 05:42 AM.
Old 08-25-2009 | 07:30 AM
  #77  
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Warning to all. Please tone down the name calling or I will begin to issue infraction points. If I see any posts insinuating acts of violence towards other members, I will ban you instantly...

My350z Staff,

VO
Old 08-25-2009 | 07:47 AM
  #78  
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Originally Posted by vo7848
I'm going to chime in here. I've been a member on this board since 2005. As a Moderator for the past year or so, I have seen a growing number of members voice complaints in plain view, with regards to vendors. I'm going to give my opinion on the subject matter, as a long term forum member of 4 years now. Some may not agree with what I will contribute this unrest to. Some may take a breath and say, "Whatever, you're full of it." I believe there are 2 factors creating the latest wave of "unsatisfied" customers.

1. Growing number of people owning 350Zs, due to it's amount of time on the market and the availability of the vehicle due to depreciating value. With a growing number of owners, comes a higher supply for demand. Of course as sales/demand rise, so do complaints. Today's 5% dissatisfied amount of customer may seem like a larger amount of dissatisfied customers vs. satisfied customers, when in actuality this percentages today may well have been the same percentage as a few years back. The difference is the amount of total transactions of today vs. yester-years. The 5% as a whole is more than likely larger than a few years back, so of course it would appear more customers are dissatisfied with a vendor's work ethic in today's time. On a same note, the same could be said for the amount of satisfied customers. This, and when you take into consideration, the dissatisfied customers are usually the most vocal and aggressive, the lime light is brighter on the negative aspect.

2. Here is my 2nd attribution. I'm going to attribute the "appearance" of a higher amount of dissatisfied in today's time, due to today's generation of Z owners. With vehicle depreciation comes a younger crowd owning this vehicle. The Z owner generation of 03, 04, and 05 is different than today. With the younger crowd of this decade, comes lack of patience and tact. Today's generation is one of instant gratification. Email, internet speed, cell phone functionality, money, women, income, service, and many other aspects of life. The age of patience has gone out the window...


-2 cents-

This. 100%.
Old 08-25-2009 | 10:42 AM
  #79  
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Originally Posted by oh4TreefiddyZee
You realize Mastergrade has been around since 2000, right? I don't understand why you keep trying to compare a carbon manufacture to a parts shop

What happened between Jay'z and Intense? Jay'z use to be the biggest supporter of Intense.
Mastergrade as in Showstoppers?
Old 08-25-2009 | 11:34 AM
  #80  
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Originally Posted by vo7848
I'm going to chime in here. I've been a member on this board since 2005. As a Moderator for the past year or so, I have seen a growing number of members voice complaints in plain view, with regards to vendors. I'm going to give my opinion on the subject matter, as a long term forum member of 4 years now. Some may not agree with what I will contribute this unrest to. Some may take a breath and say, "Whatever, you're full of it." I believe there are 2 factors creating the latest wave of "unsatisfied" customers.

1. Growing number of people owning 350Zs, due to it's amount of time on the market and the availability of the vehicle due to depreciating value. With a growing number of owners, comes a higher supply for demand. Of course as sales/demand rise, so do complaints. Today's 5% dissatisfied amount of customer may seem like a larger amount of dissatisfied customers vs. satisfied customers, when in actuality this percentages today may well have been the same percentage as a few years back. The difference is the amount of total transactions of today vs. yester-years. The 5% as a whole is more than likely larger than a few years back, so of course it would appear more customers are dissatisfied with a vendor's work ethic in today's time. On a same note, the same could be said for the amount of satisfied customers. This, and when you take into consideration, the dissatisfied customers are usually the most vocal and aggressive, the lime light is brighter on the negative aspect.

2. Here is my 2nd attribution. I'm going to attribute the "appearance" of a higher amount of dissatisfied in today's time, due to today's generation of Z owners. With vehicle depreciation comes a younger crowd owning this vehicle. The Z owner generation of 03, 04, and 05 is different than today. With the younger crowd of this decade, comes lack of patience and tact. Today's generation is one of instant gratification. Email, internet speed, cell phone functionality, money, women, income, service, and many other aspects of life. The age of patience has gone out the window...


-2 cents-
Umm what the hell r u talking about?..way to completely miss the point or you must think we're all dumb. I think people get dissatisfied when they get the run around especially after forking over their money, which has happened time and time again with vendors on this site. BUT your policy is to turn a blind eye to them and not to do anything unless push comes to shove because it's your best interest to keep the vendor on board and satisfied as long as they pay you their vendor fee. You seem to be insinuating that paying for something and receiving it months down the line is a perfectly ok business practice, you probably also let people treat you like a doormat if thats the case.
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