UPDATE of my 350z Problems
10-16-2002, 09:54 AM
#1
Registered User
Thread Starter
Join Date: May 2002
Location: Dallas TX
Posts: 1,025
Likes: 0
Received 0 Likes
on
0 Posts
UPDATE of my 350z Problems
Well i took my car back into the dealership yesterday. And amazing enough 4 nissan engineers showed up. One that was english speaking
I was called several times by NNA Customer Service and Dutch the NNA guy incharge of all the service issues at NNA regional office in Irving. ALSO the management of the dealership have been very helpful and taking steps to make things right.
The service with NNA at the helm has been GREAT so far.
Here is the list of main Issues:
1.throttle sensor causeing cpu to reboot due to failure
2. grinding of the 2nd and 3rd gears at high RPM
3 clutch pressure too low causing misshifts and grinding.
Solutions
The throttle pedal sensor was replaced....FIXED ---(i hope)
The transmission was removed and taken to califoria for inspection. Solution = I got a new transmission coming for my Z in a couple of days.
Clutch pressure and clutch plate was below specs and raised to the correct measurements that will allow the gates to be opened at high rpm without grinding gears and misshifting. Solution=clutch plate refit and set to normal measurements.
Looks like Nissan is taking charge and handling my Z issues so that it will be like new trouble free.
SO FAR for my inconvience.
Rental car---chevy malibu
Security plus gold perferred 100,000mile 84 month warranty with no deductible.
I'll let you guys know more when I pick up my car hopefully by the weekend or next week.
LOL my car has no tranny in it at the dealership so its not going anywhere.
I was called several times by NNA Customer Service and Dutch the NNA guy incharge of all the service issues at NNA regional office in Irving. ALSO the management of the dealership have been very helpful and taking steps to make things right.The service with NNA at the helm has been GREAT so far.
Here is the list of main Issues:
1.throttle sensor causeing cpu to reboot due to failure
2. grinding of the 2nd and 3rd gears at high RPM
3 clutch pressure too low causing misshifts and grinding.
Solutions
The throttle pedal sensor was replaced....FIXED ---(i hope)
The transmission was removed and taken to califoria for inspection. Solution = I got a new transmission coming for my Z in a couple of days.
Clutch pressure and clutch plate was below specs and raised to the correct measurements that will allow the gates to be opened at high rpm without grinding gears and misshifting. Solution=clutch plate refit and set to normal measurements.
Looks like Nissan is taking charge and handling my Z issues so that it will be like new trouble free.
SO FAR for my inconvience.
Rental car---chevy malibu
Security plus gold perferred 100,000mile 84 month warranty with no deductible.
I'll let you guys know more when I pick up my car hopefully by the weekend or next week.
LOL my car has no tranny in it at the dealership so its not going anywhere.
10-16-2002, 10:05 AM
#3
Registered User
Join Date: May 2002
Location: Indiana
Posts: 320
Likes: 0
Received 0 Likes
on
0 Posts
That's good news to hear that Nissan stepped in to take care of the problem. I'll bet your dealer is nervous about the actions taken by his/her crew. However, a Chevy Malibu???? I would have that a Chevy Corvette might have been a more appropriate option - oh well.
10-16-2002, 10:11 AM
#4
Registered User
Join Date: Sep 2002
Location: Chicago, IL
Posts: 23,397
Likes: 0
Received 0 Likes
on
0 Posts
That sounds terrific. I'm sorry about the probs you're having, but its so nice to hear about a manufacturer taking care of an owner like that. The extended warranty is a huge plus, IMO. Good luck with the fixes. Please let us know about the tranny.
10-16-2002, 10:31 AM
#5
Registered User
Join Date: Sep 2002
Location: Dallas, TX
Posts: 4,084
Likes: 0
Received 0 Likes
on
0 Posts
Glad to hear that you're finally getting taken care of. Your initial post about everything that happened made me decide to avoid Bankston Nissan Lewisville's Service Dept. like the plague. 
10-16-2002, 10:42 AM
#6
Registered User
Join Date: Jun 2002
Location: Dallas, TX
Posts: 777
Likes: 0
Received 0 Likes
on
0 Posts
So Abyss, did they say if these were issues they think we pop-up on other vehicles, including the clutch components being under specs?
Ofcourse, the obvious reason to be concerned is that we all might be in the same boat at some point (fingers crossed), however the other is that I know I'm 10 digits off of your VIN#. My worry is that it it could be a production line issue or something like that.
I do have some issues on the griding, but still not sure if its the cars fault or driver error!
Sorry about your troubles and good luck!
Ofcourse, the obvious reason to be concerned is that we all might be in the same boat at some point (fingers crossed), however the other is that I know I'm 10 digits off of your VIN#. My worry is that it it could be a production line issue or something like that.
I do have some issues on the griding, but still not sure if its the cars fault or driver error!
Sorry about your troubles and good luck!
10-16-2002, 11:13 AM
#7
Registered User
Thread Starter
Join Date: May 2002
Location: Dallas TX
Posts: 1,025
Likes: 0
Received 0 Likes
on
0 Posts
aggie go check it out....If its grinding then my guess is that your clutch plate isnt up to spec either....go do it before you have to have them put a new tranny in....this has takin about a month to get me to this point so don't wait to long or they might think you ragged the crap out of it yourself and void your tranny warranty. (that happend to a friend on a different car.)
Trending Topics
10-16-2002, 01:52 PM
#9
Registered User
Thread Starter
Join Date: May 2002
Location: Dallas TX
Posts: 1,025
Likes: 0
Received 0 Likes
on
0 Posts
I should have added it before I had my admin controls taken away.....Sorry but i thought that if I had permission to add the forum i wouldn't get it taken away....I asked tako and never heard a reply, now i dont have my admin controls...thats all I know...
I think it is a good idea...and useful...just wish I would have thought of it or it was requested before the site changed hands.
Maybe the new admins will read this and add it OR if you guys contact em and request it.
I think it is a good idea...and useful...just wish I would have thought of it or it was requested before the site changed hands.
Maybe the new admins will read this and add it OR if you guys contact em and request it.
10-16-2002, 02:09 PM
#10
Registered User
Join Date: May 2002
Location: Chesapeake, VA
Posts: 439
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by irishfan
That's good news to hear that Nissan stepped in to take care of the problem. I'll bet your dealer is nervous about the actions taken by his/her crew. However, a Chevy Malibu???? I would have that a Chevy Corvette might have been a more appropriate option - oh well.
That's good news to hear that Nissan stepped in to take care of the problem. I'll bet your dealer is nervous about the actions taken by his/her crew. However, a Chevy Malibu???? I would have that a Chevy Corvette might have been a more appropriate option - oh well.
10-16-2002, 07:51 PM
#13
Registered User
Thread Starter
Join Date: May 2002
Location: Dallas TX
Posts: 1,025
Likes: 0
Received 0 Likes
on
0 Posts
clutch throw was off???? sorry im not a big car tech...but the guy I was talking to was a big wig engineer at nissan (he trains the techs on the car)...I talked to him for 2 hours tonight...he also told me alot of insider stuff.
10-16-2002, 08:10 PM
#15
Registered User
Join Date: Sep 2002
Location: oklahoma city
Posts: 114
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by InternetABYSS
clutch throw was off???? sorry im not a big car tech...but the guy I was talking to was a big wig engineer at nissan (he trains the techs on the car)...I talked to him for 2 hours tonight...he also told me alot of insider stuff.
clutch throw was off???? sorry im not a big car tech...but the guy I was talking to was a big wig engineer at nissan (he trains the techs on the car)...I talked to him for 2 hours tonight...he also told me alot of insider stuff.
Next time bring a tape recorder and get everything he says that way you don't forget!
Thread
Thread Starter
Forum
Replies
Last Post