4 months wait, and Veilside sends the wrong lip...
Thread Starter
Registered User
iTrader: (1)
Joined: Mar 2004
Posts: 513
Likes: 3
From: San Francisco
I ordered a Veilside V1 urethane front lip back in March from Gruppe-S and have been calling them once a month to get updates.
I finally get an email this morning telling me they finally received it, so I drove 60 miles round trip to go pick it up and it turns out to be a fiberglass one...
I'm pissed. They called Veilside and were told the urethane ones are on back order for another couple of weeks. That's what they said in March...
I finally get an email this morning telling me they finally received it, so I drove 60 miles round trip to go pick it up and it turns out to be a fiberglass one...
I'm pissed. They called Veilside and were told the urethane ones are on back order for another couple of weeks. That's what they said in March...
Thats terrible I feel for you I was told two weeks for my body kit back in April then I hear last week the kits are here and haven't hear anything since then.
Must be somethin in the air.
Must be somethin in the air.
Thread Starter
Registered User
iTrader: (1)
Joined: Mar 2004
Posts: 513
Likes: 3
From: San Francisco
Update: Max from Gruppe-S called Veilside again on my request and explained the mixup hoping we would have priority over all the new orders. They said they actually have some PU lips right now and should be able to ship one tomorrow...
I'll believe it when I see it.
I'll believe it when I see it.
Thread Starter
Registered User
iTrader: (1)
Joined: Mar 2004
Posts: 513
Likes: 3
From: San Francisco
Thanks Adam. I got a call from Gruppe-S and this time they checked the lip and swear it is the urethane one. I am picking it up in the next couple of hours. If it is the wrong lip again, I'll let you know.
Trending Topics
Originally Posted by Yellow Stealth
Thanks Adam. I got a call from Gruppe-S and this time they checked the lip and swear it is the urethane one. I am picking it up in the next couple of hours. If it is the wrong lip again, I'll let you know.
Thread Starter
Registered User
iTrader: (1)
Joined: Mar 2004
Posts: 513
Likes: 3
From: San Francisco
I just picked it up and it was the correct lip this time.
Gruppe-S had only ordered mine, so they don't have any more. That's probably for the best though because their customer service skills suck. I will never do business with them again.
Gruppe-S had only ordered mine, so they don't have any more. That's probably for the best though because their customer service skills suck. I will never do business with them again.
Originally Posted by JDMZ33
From what I heard from Japan. Veilside just close down this month. But who knows. They might be back up like Top Secret.
Thread
Thread Starter
Forum
Replies
Last Post
Lt_Ballzacki
Brakes & Suspension
39
Aug 6, 2021 06:19 AM



