Jim,

Just tell this kid to F' off. No one will hold it against you.

 

Oh boy....This is why I'm not in customer service.....jim's vs2 fit like a champ even w/ my aps tall boy.

 

I know, honestly. Is this rip Jim a new A-hole month? The worst part is the charge back takes 3 months and they put a hold on my $650 until its closed.

 

Most of these issues are not with Jim when you get down to it. It's mostly cause Seibon's quality is hit or miss.

 

honestly, it takes alot of work to get those hoods lined up even close to right.

shims on the latches (for the evo) shims and drilling the stock hood mounts (for the Z) to get it high enough and far enough forward to latch. then adjusting the latch height.

there are still gaps on both of them, but that is that. they are not awful though.

sounds like they didn't want to take the time and fit it. but who knows, maybe his car was messed up. those latches can be pushed in easily then it's a bugger.

 

When I want to be taken seriously on the internet. I often make my font THIS BIG AND IN BOLD PRINT! RAWR!!!!!!!!

 

and I can't beleive that kid's tone. I bet he is from NORTH jersey.

 

Jim,
I agree with you on this one, pictures are not too much to ask and it does seem like this guy jumped the gun. But if he had sent you pictures, what would you have done next? I think, to better your business, you really need to make it clear to everyone before they purchase a seibon product from you that it is seibon's responsibility to take care of any issues that may arise. If you do that, I don't think there would be these threads bashing you, but bashing Seibon instead. GL to both of you and I hope things work out.

 

What I would have done next would have been dependent on what the fitment issues were.

I agree that a disclaimer needs to be added to my website about Seibon. Here are the Terms and Conditions currently on my site..
"TERMS AND CONDITIONS

Along with purchase made from Carbon Limited, Buyer agrees to the following:

All sales are final. All items are sold as is unless proven defective. Customer is responsible for all shipping charges incurred with a return or exchange. All returned items are subject to a 25% restocking fee. All items are in stock as of the date of listing. On rare occasions items may become out of stock due to high volume of sales and the carbon fiber shortage. Professional installation required, seller is not responsible for any and all fees associated to installation.

If the buyer decides to return any part of the ordered item, he or she must contact me (the distributor) who in turn can contact Seibon and receive a return authorization within three (3) days of receiving the parts. A Return Authorization number (RA number) will be issued to the buyer by Seibon, and it must be written on the outside of the packages being returned. Returned products must be received back at Seibon within 10 days of issuing the return authorization. There is no return for any parts that have been used, modified, painted, or installed.

Important: Buyer must inspect the packaging and the products carefully upon receiving them, then accept the shipment and notate any damages and irregularities, such as crushed, torn, punctured, or broken parts on both the packaging and the product, on the freight bill or receipt at the driver's presence. Buyer must retain all cartons, packing materials, and damaged products for the carrier's damage inspector to inspect. Do not refuse shipment or return it without approval, because the buyer's right to make a damage claim may be denied. A signed receipt without any notation indemnified the carrier as well as CarbonLimited from any further damage claims. Discovery of damages after a clear delivery becomes the responsibility of the customer. "

 

I think you're in a pickle (can't believe I just said that lol). No one reads the disclaimer and thus would be mad at you if there was something wrong. To get rid of this, you could just tell them (via pm or something) before they buy that if there's something wrong seibon would be responsible not you, but that would hurt your business since you would be scaring off customers. I feel for you, cause it's seibon's fault but you can't say that because you sell their stuff.

 

man its your week isnt it? he shoulda had pictures... till he has pictures/video + prove that his front end collision didnt cause the gaps, he is dumb

 

+1 but all these I hate carbonltd threads are overrated!

 

The problem with this statement is that Jim cannot put a disclaimer out there that it is Seibon's fault and wash his hands of it. This would mean that the customer could go directly to Seibon with any issues. Seibon does not deal directly with the public.

 

Not reading the T&C is your own fault. If you are entering into a contract you should know all the rules and stipulations. He cannot make it any clearer without opening any loopholes. Besides his T&C is pretty short and concise, I would read them like a champ if I were to buy anything from Jim. I don't hold Jim responsible, but if he keeps getting bent over because Seibon has some issues (while this particular situation is pretty FUBARed) I would consider not working with Seibon all together.

I know that I will not be buying anything made or sold by Seibon, nothing against you Jim, just too many horror stories. Jim seems to be a fine vendor and a decent business indivindual. Caveat Emptor.

 

Jim,

I really feel bad to see you keep being bent over like this

 

it's not just seibon (to not make them look worse than others) a lot of aftermarket parts companies (especially REPLICAS < seibon ) have poor to decent quality. I don't know why people don't expect that..... naivety? do I know how to spell? lol.

 

I kindof like it. (rubbing my nipples vigorusly) I think someone was posting videos of said bending over in the premier section

if he looks anything like will ferrel in that sketch I am all over it

 

To the OP ... You can afford to buy a $650 hood but can't afford a $40 digital camera? Your credibility just went down the drain.

 

in his defense, I JUST got a camera and only because it was a chrsitmas present. otherwise, I'd be rocking the camera phone.

 

LOL!...might be sig worthy!