Warning: Stay away from Siebon and Carbon LTD
here is his PM to me
I would post my reply, but I might get banned LOL
what a freakin tool.
edit: (if the mods/admins will give me a free pass on this one, I will post the reply)
Originally Posted by vze4fhpv
Your an assh-le... stay off my post and keep your comments to yourself!
I would post my reply, but I might get banned LOL
what a freakin tool.
edit: (if the mods/admins will give me a free pass on this one, I will post the reply)
Last edited by Mike Wazowski; Mar 20, 2007 at 04:48 PM.
Originally Posted by CarbonLTD
oh my. The first two threads I can understand but this guy is more then unreasonable. The hood was purchased on 1/1/07 and sent to his bodyshop, County Line Auto Body . The next contact I had with the customer was on 2/27/07 when he sent me this e-mail.
""Jim,
After another look at the Seibon hood you sold me I have decided I really don't want it. We tried again to manipulate for fitment but had no luck.
I tried to take some pics but they are not uploading for some reason. The hood clearly does not fit, it has gaps on the left and right, fitment issues foward and back. In addition the latch does not work and even if it did, the hood would be pressing against the bumber so hard it would leave marks on it. Plus the carbon is so thin where you press down to close I'm afriad the hood will eventually break. It is not something I am willing to sit on for weeks whie you discuss warranty with siebon.
You sold it so you are responsible for the quality of it and need to stand behind it.
If you issue a call tag, you can pick it up at the same location you dropped it off at.
At this point I will not comment on the situation on the forums, but give me a hard time and I will. I have been doing some reading and know this is not the first seibon with issues. Please issue me a complete refund asap.
Chris Gunther"
I then contacted Chris but he was out of town and asked me to speak to his bodyshop. I called Jay, the bodyshop manager at County Line, and went over the possible solutions to fixing the fitment issue. We basically went through a check list of possible problems and both were baffled. I then asked if the car was in an accident, which he says it was involved in a front end collision but didn't look like the fenders had been removed. I told Jay and Chris (the customer) that I would need pictures of the said fitment issues to see for myself what the problem was. This was the last I hear from Chris or his body shop until this morning 3/20/07 when I was contacted by paypal about a buyer dispute.
Am I being unreasonable here? Are pictures that out of the question? I dont know what more you guys can expect from me. I even called his bodyshop myself to help with the install process, but when a car has been in a front end collision, who knows what the problem could be.
""Jim,
After another look at the Seibon hood you sold me I have decided I really don't want it. We tried again to manipulate for fitment but had no luck.
I tried to take some pics but they are not uploading for some reason. The hood clearly does not fit, it has gaps on the left and right, fitment issues foward and back. In addition the latch does not work and even if it did, the hood would be pressing against the bumber so hard it would leave marks on it. Plus the carbon is so thin where you press down to close I'm afriad the hood will eventually break. It is not something I am willing to sit on for weeks whie you discuss warranty with siebon.
You sold it so you are responsible for the quality of it and need to stand behind it.
If you issue a call tag, you can pick it up at the same location you dropped it off at.
At this point I will not comment on the situation on the forums, but give me a hard time and I will. I have been doing some reading and know this is not the first seibon with issues. Please issue me a complete refund asap.
Chris Gunther"
I then contacted Chris but he was out of town and asked me to speak to his bodyshop. I called Jay, the bodyshop manager at County Line, and went over the possible solutions to fixing the fitment issue. We basically went through a check list of possible problems and both were baffled. I then asked if the car was in an accident, which he says it was involved in a front end collision but didn't look like the fenders had been removed. I told Jay and Chris (the customer) that I would need pictures of the said fitment issues to see for myself what the problem was. This was the last I hear from Chris or his body shop until this morning 3/20/07 when I was contacted by paypal about a buyer dispute.
Am I being unreasonable here? Are pictures that out of the question? I dont know what more you guys can expect from me. I even called his bodyshop myself to help with the install process, but when a car has been in a front end collision, who knows what the problem could be.
Was the hood sitting at the body shop for over a month? Man who knows what may have happened to it. Would the body shop really own up to f-ing up your hood if they did? Honestly.
Then the body shop themselves said that the car was in a front end collision. The OP says it wasn't though. Who do we believe?
Pics would really add credibility to your complaint. Also, what did you expect? When it comes to replicas, you have to almost expect issues. If there are none, then consider yourself lucky.
Now, posting a thread like that against a paying vendor on an open forum is bound to have certain reactions and responses. So don't expect for everyone to just jump on your bandwagon. Different story if you were warning us about some ebay fraud or shady fellow member.
Good luck to both parties.
Out of the 3 or 4 posts about Jim (and Seibon) this one definitely has the least merit. I'm interested to see how this plays out. I want to see USN's response... 
I will never buy Seibon products (sorry Jim)... too many issues.
Btw, don't tough-guy PM me or you will get your feelings hurt.
I will never buy Seibon products (sorry Jim)... too many issues.
Btw, don't tough-guy PM me or you will get your feelings hurt.
Registered User
Joined: Nov 2006
Posts: 129
Likes: 0
From: IL
i hate this when i see someone not happy with the product and the company where he bought it from does not want to take ownership of the problem. This type of company looks like all they want is sell the product but does not to stand on the product...thats tough man!!! i guess u learned ur lesson the hard way...thanks for sharing
Registered User
Joined: Oct 2006
Posts: 253
Likes: 0
From: in the trunk of my dad's buick
I have 3 things to say
1: I think Seibon makes inconsistent parts. Frankly this is almost common knowlege now.
2: Write whatever you want in your TOC, it'll never stand up in court unless it's signed electronically or otherwise by the customer and you can prove it. Receiving funds is not proof enough.
3: I just made poop
1: I think Seibon makes inconsistent parts. Frankly this is almost common knowlege now.
2: Write whatever you want in your TOC, it'll never stand up in court unless it's signed electronically or otherwise by the customer and you can prove it. Receiving funds is not proof enough.
3: I just made poop
Originally Posted by vze4fhpv
The hood is off the car, I've moved on... you think I'm going to put it back on my car to take pics...???? It's crap... he sells crap... if he wants to sell crap he's going to hear about it... sell quality products and stand behind them or don't sell here...
why not send pics!!! the time it took you write this novel of internet BS and all the GAY PM's you could have made an album of photos proving your point, which would lead to u getting what you want!
first of all, seibon needs to fix their ****, the qc is terrible. it puts vendors at so much risk while they collect all the money. i know how jim feels because i do somewhat the same thing (e-tailer)...sometimes its just unfair how things work out.
jim, i think you need to have some type of agreement w/ seibon where if they sell you a defective hood and in turn you sell that hood, they will provide exchange for you immediately. i know its probably hard to do because you probably dont buy hundreds of pieces and they have larger volume customers but some type of agreement has to be made.
sometimes the products i sell are defective and i accept returns and exchange right away. then i deal w/ the defective product after a new one has been replaced for the customer. usually i eat the s/h fee but it makes biz a lot smoother (no threads like this). good luck man, you've been takin it up the ying yang this past month...
jim, i think you need to have some type of agreement w/ seibon where if they sell you a defective hood and in turn you sell that hood, they will provide exchange for you immediately. i know its probably hard to do because you probably dont buy hundreds of pieces and they have larger volume customers but some type of agreement has to be made.
sometimes the products i sell are defective and i accept returns and exchange right away. then i deal w/ the defective product after a new one has been replaced for the customer. usually i eat the s/h fee but it makes biz a lot smoother (no threads like this). good luck man, you've been takin it up the ying yang this past month...
Originally Posted by jOeL350z
i hate this when i see someone not happy with the product and the company where he bought it from does not want to take ownership of the problem. This type of company looks like all they want is sell the product but does not to stand on the product...thats tough man!!! i guess u learned ur lesson the hard way...thanks for sharing
Originally Posted by vze4fhpv
Right after the new year I bought a Siebon TS hood from Carbon LTD. ....
.....Whoa buddy, it's your company selling the hood and you need to stand behind said product.
.....Whoa buddy, it's your company selling the hood and you need to stand behind said product.
Jim doesnt make these in his basement. lol.
lol karmas a b*tch vze4fhpv!...
anyways, good luck with everything... Enjoy ur hood. Mayb u should send him the pics and mayb, u might just get a replacement. I think your full of sh*t cause you just need to send him pics and your refusing to send them. You mustve ruined the hood yourself or something. Anyways, have a nice day!
anyways, good luck with everything... Enjoy ur hood. Mayb u should send him the pics and mayb, u might just get a replacement. I think your full of sh*t cause you just need to send him pics and your refusing to send them. You mustve ruined the hood yourself or something. Anyways, have a nice day!
Registered User
Joined: Oct 2006
Posts: 253
Likes: 0
From: in the trunk of my dad's buick
Originally Posted by sofa king
someone cant put 2 & 2 together.... Jim doesnt make these in his basement. lol.
Jim doesnt make these in his basement. lol.Correct, Jim didn't make the hood. Jim did however make the sale, and take his share of the profit for doing so, and therefor becomes inherently responsible for keeping the customer happy by standing behind the product he sells. Just because he doesn't make the product it does not relieve Jim of responsibility for the quality of the product he sells.
Originally Posted by vze4fhpv
There was no front end damage to the car... so stop... the car was at a body shop for cosmetic work, a body kit and hood... I do not have to take pictures of a defective hood, all i wanted was a refund.. I'm not jumping through hoops for anyone. If you sell sh-t... be prepared to hear sh-t about it.
This thread is not for everyone to chime in and make smart a-s comments... it's a warning for potential hood buyers, I had a bad transaction and wanted to let others know...
This thread is not for everyone to chime in and make smart a-s comments... it's a warning for potential hood buyers, I had a bad transaction and wanted to let others know...
vze4fhpv: Consider this your first and final warning. Threatening members and name calling are not allowed on these boards. Besides, it'd be hard to find someone who's scared of you through a computer screen, so I'm sure your point isn't really getting across.
I'd hate to just ban you right now as I know your issue is not resolved, so I'll leave it as a firm warning.
Members: If he PM's you again with threatening or harassing comments, please forward the PM to me and I will deal with him accordingly.
Thanks.
I'd hate to just ban you right now as I know your issue is not resolved, so I'll leave it as a firm warning.
Members: If he PM's you again with threatening or harassing comments, please forward the PM to me and I will deal with him accordingly.
Thanks.
Call me a loon but the first thing any reasonable customer would do is provide proof that the merchandise they bought was defective. Taking pictures is usually the standard for providing proof. Like I said before, how can you expect the "public" to believe you if you don't have proof?
I agree w/ everyone's comments here about taking pics, even suggested it myself. However, would it really prove anything at this point. The part was bought back in early January and the complaint wasn't made until more than a month later. Who knows what happened to that hood while it sat at the body shop. I'm pretty sure if you were to go to any other vendor of any other type of product, there is some time limit as to when you can return said product.
Originally Posted by MethodRN
I agree w/ everyone's comments here about taking pics, even suggested it myself. However, would it really prove anything at this point. The part was bought back in early January and the complaint wasn't made until more than a month later. Who knows what happened to that hood while it sat at the body shop. I'm pretty sure if you were to go to any other vendor of any other type of product, there is some time limit as to when you can return said product.