interesting bad built motor thread on G35driver.......
i'm not concerned about MRC or GTM .. i have no bias or problems with either one..
what i am concerned about is Rome.. you guys are trying to indicate that Rome could have avoided problems if he went to 1 place to do all his work.. and in fact he did.. he wanted a turbo kit with a built motor and other goodies... he went to 1 shop.. MRC .. its really not Rome's fault if something breaks in the proccess .. he can only go to 1 place.. My Motor and Rome's motor were ordered at the same time.. so i can tell you for a FACT Rome didn't say what motor he wanted.. it was a whole package deal.. so i guess if the Boost Controller Breaks, Clutch Breaks, Motor Breaks and Turbo Kit breaks Rome is suppose to call HKS, Clutchmasters, GTM and Greddy?
come on guys.. get real
what i am concerned about is Rome.. you guys are trying to indicate that Rome could have avoided problems if he went to 1 place to do all his work.. and in fact he did.. he wanted a turbo kit with a built motor and other goodies... he went to 1 shop.. MRC .. its really not Rome's fault if something breaks in the proccess .. he can only go to 1 place.. My Motor and Rome's motor were ordered at the same time.. so i can tell you for a FACT Rome didn't say what motor he wanted.. it was a whole package deal.. so i guess if the Boost Controller Breaks, Clutch Breaks, Motor Breaks and Turbo Kit breaks Rome is suppose to call HKS, Clutchmasters, GTM and Greddy?
come on guys.. get real
Doug i think you are getting a little too defensive, i am not saying this is Rome's fault. What i am saying is that it should be MRC that handles the warranty claim and that Rome shouldn't have to deal w/ any of this.
Last edited by chris'smax; Oct 31, 2008 at 07:20 AM.
From all the posts it looks like MRC tried with no avail to get this resolved which is why this mess was posted in the first place. In the end everyone looks bad when it could have been resolved a long time ago. Bad communication seemed to be the main factor is this saga. This whole thing is very unfortunate.
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i would have tried to find a place that built the motors in house
. Honestly i have had friends go through the same situation rome is going through and all it ended up being was a finger pointing game.
I will say this, if i had gone to forged and purchased a gtm motor through them and had them tune the car i would have expected the warranty to be covered through forged. They are the ones who i feel would be responsible for handling the warranty claim.
I can't speak for Sharif nor do i know his reasoning, but i feel that his reason for building his own motors now instead of sourcing motors was to avoid the same situation we are seeing in this thread.
. Honestly i have had friends go through the same situation rome is going through and all it ended up being was a finger pointing game.I will say this, if i had gone to forged and purchased a gtm motor through them and had them tune the car i would have expected the warranty to be covered through forged. They are the ones who i feel would be responsible for handling the warranty claim.
I can't speak for Sharif nor do i know his reasoning, but i feel that his reason for building his own motors now instead of sourcing motors was to avoid the same situation we are seeing in this thread.
+1 on what you said. I told Sharif I felt he was the person who I needed to deal with to get back on the road or doing any kind of warranty issues, because I bought the GTM motor through him, I paid him not GTM. It was a hard place for Sharif, none of his options were good. Either send the motor back to GTM, which he didnt do likely because he knew it would cost me shipping, tons of time and headaches, we all see how GTM can "smoke & mirror" there way out of anything. The other option was he himself help me get back on the road-essentially taking a hit to help me, which he did! For that I am grateful, Sharif is a standup guy, Im glad he was upfront with me and didnt waste my time with GTM....on the other hand, if GTM wasnt so big headed and perfect all the time, perhaps going to htem would have been a legit option and they would have stepped up and covered the block that loved to spit metals out every oil change, but no proof is good enough for Sam to step up 100% without pointing fingers as we can see here. In the end, Sharif helped me, GTM wasnt even an option for me, and I ended up paying for 2 builds-discount or not this $hit isn cheap.
Im still hearing crickets btw in regards to what I brought up this thread.
Im still hearing crickets btw in regards to what I brought up this thread.
Last edited by XKR; Oct 31, 2008 at 07:51 AM.
From all the posts it looks like MRC tried with no avail to get this resolved which is why this mess was posted in the first place. In the end everyone looks bad when it could have been resolved a long time ago. Bad communication seemed to be the main factor is this saga. This whole thing is very unfortunate.
MRC TRIED, but as usual, GTM ignored and didn't help. So it came to this thread.
+1 on what you said. I told Sharif I felt he was the person who I needed to deal with to get back on the road or doing any kind of warranty issues, because I bought the GTM motor through him, I paid him not GTM. It was a hard place for Sharif, none of his options were good. Either send the motor back to GTM, which he didnt do likely because he knew it would cost me shipping, tons of time and headaches, we all see how GTM can "smoke & mirror" there way out of anything. The other option was he himself help me get back on the road-essentially taking a hit to help me, which he did! For that I am grateful, Sharif is a standup guy, Im glad he was upfront with me and didnt waste my time with GTM....on the other hand, if GTM wasnt so big headed and perfect all the time, perhaps going to htem would have been a legit option and they would have stepped up and covered the block that loved to spit metals out every oil change, but no proof is good enough for Sam to step up 100% without pointing fingers as we can see here. In the end, Sharif helped me, GTM wasnt even an option for me, and I ended up paying for 2 builds-discount or not this $hit isn cheap.
Im still hearing crickets btw in regards to what I brought up this thread.
Im still hearing crickets btw in regards to what I brought up this thread.
there is one factor I'm not sure if people have thought about and that's your popularity on these forums. If Sharif didn't eat the cost, you would probably let it be known how dissapointed you were in him. How would that make him look to everyone coming from you? How much potential business would he lose if even you decided to not step foot there again?
Alberto, you're pretty well known on the forums. When your GTM engine was hurt and you talked with Sharif - do you think Sharif didn't have these thoughts go through his head:
- I just became a GTM dealer and given how hard Alberto drives, there's at least a possibility GTM might not take the engine back if I tried to ask for a replacement, especially with 9000 or whatever of hard driven miles already racked up on it. And of course we'd have to eat more time and money with shipping it to GTM for inspection if warranty was refused.
or
- If I just replace it and eat the cost, Alberto will not only be super happy and give me more praise, but then he won't say negative things like I left him out to dry on his engine and delayed him even more
They're things I'd at least be thinking of if I was in Sharif's place because reputation and word of mouth are key things to car modding businesses
One thing I've always noticed with manufacturers is they take shops much more seriously than end customers. Usually they hand pick who their distributors are so they trust them somewhat and they want to keep distributors happy too because they're key to them selling products.
I read the whole thread and it sounded to me given only one cylinder bank was running that julian was pretty quick to blame the motor and then had no faith in GTM warranting their work - which makes me wonder why did he choose them if he was already so sure they'd "just deny any warranty regardless"
I think a whole cylinder bank failing sounded pretty suspicious to most of us as being something electrical which would be julian's fault.
That's even what the report concluded.
Last edited by sentry65; Oct 31, 2008 at 08:32 AM.
Sentry stop speculating on things you dont know the complete story of. Sharif was a GTM dealer long before my engine failure. How does speculating help me now? It doesnt so dont waste your time.
I shared my experience, and how it was hard on Forged AND myself. To sit here now and say "well Forged bit it because of your popularity" is silly, the bottom line is it sucked for both of us. And let me make things clear, I said Sharif did help me, but I am not saying how he did so (that is nobodys business), nor am I saying that he paid for everything in full, like I said it wasnt cheap for me.
I shared my experience, and how it was hard on Forged AND myself. To sit here now and say "well Forged bit it because of your popularity" is silly, the bottom line is it sucked for both of us. And let me make things clear, I said Sharif did help me, but I am not saying how he did so (that is nobodys business), nor am I saying that he paid for everything in full, like I said it wasnt cheap for me.
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there is one factor I'm not sure if people have thought about and that's your popularity on these forums. If Sharif didn't eat the cost, you would probably let it be known how dissapointed you were in him. How would that make him look to everyone coming from you? How much potential business would he lose if even you decided to not step foot there again?
Alberto, you're pretty well known on the forums. When your GTM engine was hurt and you talked with Sharif - do you think Sharif didn't have these thoughts go through his head:
- I just became a GTM dealer and given how hard Alberto drives, there's at least a possibility GTM might not take the engine back if I tried to ask for a replacement, especially with 9000 or whatever of hard driven miles already racked up on it. And of course we'd have to eat more time and money with shipping it to GTM for inspection if warranty was refused.
or
- If I just replace it and eat the cost, Alberto will not only be super happy and give me more praise, but then he won't say negative things like I left him out to dry on his engine and delayed him even more
They're things I'd at least be thinking of if I was in Sharif's place because reputation and word of mouth are key things to car modding businesses
One thing I've always noticed with manufacturers is they take shops much more seriously than end customers. Usually they hand pick who their distributors are so they trust them somewhat and they want to keep distributors happy too because they're key to them selling products.
Alberto, you're pretty well known on the forums. When your GTM engine was hurt and you talked with Sharif - do you think Sharif didn't have these thoughts go through his head:
- I just became a GTM dealer and given how hard Alberto drives, there's at least a possibility GTM might not take the engine back if I tried to ask for a replacement, especially with 9000 or whatever of hard driven miles already racked up on it. And of course we'd have to eat more time and money with shipping it to GTM for inspection if warranty was refused.
or
- If I just replace it and eat the cost, Alberto will not only be super happy and give me more praise, but then he won't say negative things like I left him out to dry on his engine and delayed him even more
They're things I'd at least be thinking of if I was in Sharif's place because reputation and word of mouth are key things to car modding businesses
One thing I've always noticed with manufacturers is they take shops much more seriously than end customers. Usually they hand pick who their distributors are so they trust them somewhat and they want to keep distributors happy too because they're key to them selling products.
This is why I responded to Alberto's post...because some would think this way. Berto's is well known...I am not...so how do you explain what Sharif did for my car. Dont say because I spent alot...because i have seen him do this for others that have spent far less...I could drop 6 names....but that would **** most of them off....and as you all know I dont like to start trouble
you should look at the first post i responded to.. he said all this could be avoided if Rome went to 1 shop for everything.. .. he then retracted his statement agreeing with me..
Sentry stop speculating on things you dont know the complete story of. Sharif was a GTM dealer long before my engine failure. How does speculating help me now? It doesnt so dont waste your time.
I shared my experience, and how it was hard on Forged AND myself. To sit here now and say "well Forged bit it because of your popularity" is silly, the bottom line is it sucked for both of us. And let me make things clear, I said Sharif did help me, but I am not saying how he did so (that is nobodys business), nor am I saying that he paid for everything in full, like I said it wasnt cheap for me.
I shared my experience, and how it was hard on Forged AND myself. To sit here now and say "well Forged bit it because of your popularity" is silly, the bottom line is it sucked for both of us. And let me make things clear, I said Sharif did help me, but I am not saying how he did so (that is nobodys business), nor am I saying that he paid for everything in full, like I said it wasnt cheap for me.
one thing you will never get Sentry and its the FULL Story.. always know there is more to a story.. the version Alberto is giving you is the Class Act Version..
Shops make mistakes.. they fix them.. relationships are lost or built.. but Class Act Guys never burn bridges or throw shops under the bus..
i'm not concerned about MRC or GTM .. i have no bias or problems with either one..
what i am concerned about is Rome.. you guys are trying to indicate that Rome could have avoided problems if he went to 1 place to do all his work.. and in fact he did.. he wanted a turbo kit with a built motor and other goodies... he went to 1 shop.. MRC .. its really not Rome's fault if something breaks in the proccess .. he can only go to 1 place.. My Motor and Rome's motor were ordered at the same time.. so i can tell you for a FACT Rome didn't say what motor he wanted.. it was a whole package deal.. so i guess if the Boost Controller Breaks, Clutch Breaks, Motor Breaks and Turbo Kit breaks Rome is suppose to call HKS, Clutchmasters, GTM and Greddy?
come on guys.. get real
what i am concerned about is Rome.. you guys are trying to indicate that Rome could have avoided problems if he went to 1 place to do all his work.. and in fact he did.. he wanted a turbo kit with a built motor and other goodies... he went to 1 shop.. MRC .. its really not Rome's fault if something breaks in the proccess .. he can only go to 1 place.. My Motor and Rome's motor were ordered at the same time.. so i can tell you for a FACT Rome didn't say what motor he wanted.. it was a whole package deal.. so i guess if the Boost Controller Breaks, Clutch Breaks, Motor Breaks and Turbo Kit breaks Rome is suppose to call HKS, Clutchmasters, GTM and Greddy?
come on guys.. get real
Sentry.. you shouldn't read too much into all of Alberto's posts.. there are a couple class act guys on this forum.. Alberto is one of them.. XKR... Raj.. Rome .. Phil...
one thing you will never get Sentry and its the FULL Story.. always know there is more to a story.. the version Alberto is giving you is the Class Act Version..
Shops make mistakes.. they fix them.. relationships are lost or built.. but Class Act Guys never burn bridges or throw shops under the bus..
one thing you will never get Sentry and its the FULL Story.. always know there is more to a story.. the version Alberto is giving you is the Class Act Version..
Shops make mistakes.. they fix them.. relationships are lost or built.. but Class Act Guys never burn bridges or throw shops under the bus..
I just thought if a company is willing to invest time and money advertising and being actively involved on the forum, that they might care slightly more about a customer who pulls more weight/popularity on the forum than an unknown lurker
Sentry.. you shouldn't read too much into all of Alberto's posts.. there are a couple class act guys on this forum.. Alberto is one of them.. XKR... Raj.. Rome .. Phil...
one thing you will never get Sentry and its the FULL Story.. always know there is more to a story.. the version Alberto is giving you is the Class Act Version..
Shops make mistakes.. they fix them.. relationships are lost or built.. but Class Act Guys never burn bridges or throw shops under the bus..
one thing you will never get Sentry and its the FULL Story.. always know there is more to a story.. the version Alberto is giving you is the Class Act Version..
Shops make mistakes.. they fix them.. relationships are lost or built.. but Class Act Guys never burn bridges or throw shops under the bus..
I know, but I could have sworn I read Alberto say he's always been 100% truthful and upfront - even in this very thread. So anyway, sorry Alberto, I'm not trying to **** in your cheerios.
I just thought if a company is willing to invest time and money advertising and being actively involved on the forum, that they might care slightly more about a customer who pulls more weight/popularity on the forum than an unknown lurker
I just thought if a company is willing to invest time and money advertising and being actively involved on the forum, that they might care slightly more about a customer who pulls more weight/popularity on the forum than an unknown lurker
you can be truthfull and upfront and not disclose every single detail
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there is one factor I'm not sure if people have thought about and that's your popularity on these forums. If Sharif didn't eat the cost, you would probably let it be known how dissapointed you were in him. How would that make him look to everyone coming from you? How much potential business would he lose if even you decided to not step foot there again?
Alberto, you're pretty well known on the forums. When your GTM engine was hurt and you talked with Sharif - do you think Sharif didn't have these thoughts go through his head:
- I just became a GTM dealer and given how hard Alberto drives, there's at least a possibility GTM might not take the engine back if I tried to ask for a replacement, especially with 9000 or whatever of hard driven miles already racked up on it. And of course we'd have to eat more time and money with shipping it to GTM for inspection if warranty was refused.
or
- If I just replace it and eat the cost, Alberto will not only be super happy and give me more praise, but then he won't say negative things like I left him out to dry on his engine and delayed him even more
They're things I'd at least be thinking of if I was in Sharif's place because reputation and word of mouth are key things to car modding businesses
One thing I've always noticed with manufacturers is they take shops much more seriously than end customers. Usually they hand pick who their distributors are so they trust them somewhat and they want to keep distributors happy too because they're key to them selling products.
I read the whole thread and it sounded to me given only one cylinder bank was running that julian was pretty quick to blame the motor and then had no faith in GTM warranting their work - which makes me wonder why did he choose them if he was already so sure they'd "just deny any warranty regardless"
I think a whole cylinder bank failing sounded pretty suspicious to most of us as being something electrical which would be julian's fault.
That's even what the report concluded.
Alberto, you're pretty well known on the forums. When your GTM engine was hurt and you talked with Sharif - do you think Sharif didn't have these thoughts go through his head:
- I just became a GTM dealer and given how hard Alberto drives, there's at least a possibility GTM might not take the engine back if I tried to ask for a replacement, especially with 9000 or whatever of hard driven miles already racked up on it. And of course we'd have to eat more time and money with shipping it to GTM for inspection if warranty was refused.
or
- If I just replace it and eat the cost, Alberto will not only be super happy and give me more praise, but then he won't say negative things like I left him out to dry on his engine and delayed him even more
They're things I'd at least be thinking of if I was in Sharif's place because reputation and word of mouth are key things to car modding businesses
One thing I've always noticed with manufacturers is they take shops much more seriously than end customers. Usually they hand pick who their distributors are so they trust them somewhat and they want to keep distributors happy too because they're key to them selling products.
I read the whole thread and it sounded to me given only one cylinder bank was running that julian was pretty quick to blame the motor and then had no faith in GTM warranting their work - which makes me wonder why did he choose them if he was already so sure they'd "just deny any warranty regardless"
I think a whole cylinder bank failing sounded pretty suspicious to most of us as being something electrical which would be julian's fault.
That's even what the report concluded.
Last edited by go-fast; Oct 31, 2008 at 10:13 AM.
what's with the imaginary conversations?you think gtm is gonna give you a great deal for huggin?getting a great deal on a turd,is no deal at all.i hope you do install a gtm motor and it blows the f$ck up after your third oil change.then we will see what a great fan boy deal you got.
wow thanks man
I'm paying the same as anyone else would
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what's with the imaginary conversations?you think gtm is gonna give you a great deal for huggin?getting a great deal on a turd,is no deal at all.i hope you do install a gtm motor and it blows the f$ck up after your third oil change.then we will see what a great fan boy deal you got.
