This is also posted in wheel section so please don't move since I'm looking for a wheel/repair shop too

So I finally got my WORK EMOTION wheels. I open the boxed immediately and I notice that one rim is chipped.
Look at the damage!







Of course this is not how I expect my wheels to look like and I'm seriously pissed off and I need YOUR advice.
1.Only one wheel is damaged.
2.I waited 5 months for the wheels so waiting for another set is out of question.

All people who had similar experience with dealing with damaged goods please let me know how should I approach this whole situation.

Should I get money back from UPS ,repair the wheel on my own......???

 

Never put out your own money for other people's negligence. Are you going to pay for what THEY did? I don't think so. They wouldn't hold up a legitamate argument in a court of law saying that you caused it because these aren't even mounted yet. I say you contact UPS, they're doing a crappy job... on a side note, my package is 5 days late from UPS!

 

Seriously, F*CK UPS. Make them buy you a whole other set of rims. That way you have two sets AND you'd be sticking it to that sh*t brown %#&*$ company.

 

That just sucks. After all this time . . . incredible. I had a similar experience (one of my wheels was damaged by FedEx during delivery), but the guy I bought them from replaced it with absolutely no hassle. He said he'd work it out with the FedEx monkeys himself. You probably don't have that option, let alone 5 more months to wait . . . what a drag. Man, I hope you can somehow get your revenge on Brown.

 

I really wanted to get in on that group buy but with all the issues, I'm really glad I didn't. I'd send that crap back to UPS or Z1 and get a full refund or a new set of wheels. That's what shipping insurance is for.

 

5 months or not, send it back. it will kill you everyday to know that you dont have a perfect set of rims.

 

Seriously. You laid down hard earned coin for those... they SHOULD be perfect.

 

save the box it came in, so you can show ups the damage to the package.