I brought the car in for some warranty service and very happy with it. I think they are the only dealer in san jose area that MOD Friendly.

1. Convertable top has 2 small area which the thread kinda torn off.
--> ordered the top in and contract out to Bascom & upholdstery. One day and it's all done. Nissan Capitol want to keep the car for one week for this same task.

2. Clicking noise in the rear when backup or accelerate.
--> Part ready and it's done in half day. Other dealer might give a hard time when they see the aftermarket wheel/rotor.

The crews know how to take care your "mod" car.

 

So how is the service advisor you talked to? May be I'll bring my car in from now on!

Good to know!!!

 

they only have 2 guys. Bob is the manager, Morgan is the service advisor. They both cool and very professional.

 

Morgan's pretty cool, yeah. The only problem I have with Falore is that they're not very well-staffed. Stevens Creek has Gary, IMHO the best foreman around. But Stevens Creek is also run by a penny-pinching corporation.

 

Yah, Morgan's cool - I do agree sometimes they respond like they are short staffed.
I heard good comments about Falore's chief mechanic "Dave".
My neighbor has a 300ZX and said Dave will help you out on his own time - with some $ of course.

 

i always drop my car around 8AM and pick up when i get out from work. Never have to wait yet. Unlike Nissan Capitol, show up at 7:30AM (they are not even open yet) and there are a line already.

 

Allow me to say this: Ain't no one touching my cherished Z unless it is me or ZCarGarage and, that, my chums, is an oath. rich, san jose, ca

 

ofcourse once the car warranty run out, we will go to ZC. For now, why paid when you get it cover?