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Story still sounds a little strange and suspicious , but DTT did what they had to do. Whether half of the story is BS or not, they have to make customers happy. I guess we will never know if it is true or not.
It could very well be manufacturing defect that spiraled into failure. I mean only one tire was damaged right? And he's not asking for all four replacements.
there's no recall from Falken, so I don't think all four needs to be replaced.. this could be damaged from road hazards, etc... who knows? but thanks to DTT, he is getting a replacement tire for FREE! that is good customer service!