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2003-2009 Nissan 350Z

Stealership wasted my time

Old Aug 9, 2007 | 12:00 PM
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Default Stealership wasted my time

So i brought the car in for a checkup for the axle clicking noise, tire feathering, and trunk not opening correctly. To fix the clicking noise the axle needs to be removed and re-lubed and they said it will be covered under powertrain warranty. Well than I am informed by the manager that its not powertrain but an "adjustment" so theyll have to charge me 188$ to fix it since my 3 yr warranty is over. BTW, my 03 has 22,600 miles. Thats complete crap! They also claim that there is no tire feathering problem yet I can deff hear it. They fixed the trunk which is the only good thing. Has anyone fixed the axle clicking noise themselves or should I just pay and get it done? Also, I hate how they have 16 year old punks working in the tech department who just like drive your car around the block. Never Again!
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Old Aug 9, 2007 | 12:03 PM
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they told me the axel was not coverd under the power train bastards
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Old Aug 9, 2007 | 12:05 PM
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I just got my clicking axles fixed and it was coverd under the powertrain.
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Old Aug 9, 2007 | 12:06 PM
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Pretty sure the free fixes for the '03's tire feathering has expired.
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Old Aug 9, 2007 | 12:08 PM
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Yea the tire feathering has expired. that was coverd under the basic warranty.
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Old Aug 9, 2007 | 12:11 PM
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How is the axel powertrain ? Powertrain is motor and tranny. Some companies include axles, driveshaft etc. but Nissan doesn’t. At least I don't think.

This IS what is covered under the Powertrain Warranty:
(there are other things too, but they are not relevant to this thread)

ENGINE
Cylinder heads and block and all internal parts, rocker
covers and oil pan, valve train and front cover, timing chain
and tensioner, oil pump, water pump and fuel pump, fuel
injectors, intake and exhaust manifolds and supercharger,
fl ywheel, seals, and gaskets.

TRANSMISSION AND TRANSAXLE
Case and all internal parts, torque converter and converter
housing, automatic transmission control module, transfer
case and all internal parts, seals and gaskets, clutch cover
and housing, and electronic transmission controls.

DRIVETRAIN
Drive shafts, fi nal drive housing and all internal parts,
propeller shafts, universal joints, bearings, seals and
gaskets.

Last edited by xNeo; Aug 9, 2007 at 12:21 PM.
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Old Aug 9, 2007 | 12:16 PM
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They said it would have been fixed if my powertrain warranty hasn't expired. The tire feathering was something I never experienced untill now.

Last edited by ttuberz; Aug 9, 2007 at 12:25 PM.
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Old Aug 9, 2007 | 12:26 PM
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Originally Posted by xNeo
How is the axel powertrain ? Powertrain is motor and tranny. Some companies include axles, driveshaft etc. but Nissan doesn’t. At least I don't think.

This IS what is covered under the Powertrain Warranty:
(there are other things too, but they are not relevant to this thread)

ENGINE
Cylinder heads and block and all internal parts, rocker
covers and oil pan, valve train and front cover, timing chain
and tensioner, oil pump, water pump and fuel pump, fuel
injectors, intake and exhaust manifolds and supercharger,
fl ywheel, seals, and gaskets.

TRANSMISSION AND TRANSAXLE
Case and all internal parts, torque converter and converter
housing, automatic transmission control module, transfer
case and all internal parts, seals and gaskets, clutch cover
and housing, and electronic transmission controls.

DRIVETRAIN
Drive shafts, fi nal drive housing and all internal parts,
propeller shafts, universal joints, bearings, seals and
gaskets.
Well Nissan Covered Mine no questions asked.
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Old Aug 9, 2007 | 12:32 PM
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Old Aug 9, 2007 | 12:33 PM
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Drive shafts are covered under powertrain. The axle is part of the drive shaft. Covered...should be no questions asked.
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Old Aug 9, 2007 | 12:35 PM
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Originally Posted by Tim@WestCovinaNissan
Drive shafts are covered under powertrain. The axle is part of the drive shaft. Covered...should be no questions asked.
Should they still cover it even though the 3 years is over. I mean the car has 22K miles.
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Old Aug 9, 2007 | 12:37 PM
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They should cover your axles but not the tire feathering. The axle fall under the 5yr or 60k whichever comes first part of the warranty. The feather falls under the 3 year or 36k miles and you happen to be over the 3 year mark so it is no longer covered.
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Old Aug 9, 2007 | 12:38 PM
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5yrs/60k is the powertrain warranty. I have done tons of these and covered under the powertrain warranty. Nissan has never sent one claim back saying it is not covered.
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Old Aug 9, 2007 | 12:39 PM
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Man do I wish my dealership was West Covina Nissan. Jeez. the 5yrs/60K powertrain is for all correct?
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Old Aug 9, 2007 | 12:39 PM
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the service guy should have used the code needed from the TSB for the fix. i got charged nothing for mine
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Old Aug 9, 2007 | 12:42 PM
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It's not a "no charge" because of the TSB. It's a no charge because it's a warranty repair. TSB's are still only covered for as long as the failed part is covered by the factory warranty. Unlike recalls that are covered beyond the warranty expiration.
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Old Aug 9, 2007 | 12:42 PM
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Originally Posted by Z04
the service guy should have used the code needed from the TSB for the fix. i got charged nothing for mine
They just want to make money off me. First they said it will be covered. Than they said its not power train but and "adjustment". Than they said that my warrnaty is over.
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Old Aug 9, 2007 | 12:43 PM
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Yes all 350z came with the 5yr/60k powertrain warranty. Yours is an 03 also like mine and my powertrain warranty will be up in october they said.
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Old Aug 9, 2007 | 12:47 PM
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So I should go back there and let them know that the axle is part of the driveshaft which is powertrain and they need to fix it. Should I print out your receipt and show them how it should be free?
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Old Aug 9, 2007 | 12:48 PM
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Originally Posted by Tim@WestCovinaNissan
It's not a "no charge" because of the TSB. It's a no charge because it's a warranty repair. TSB's are still only covered for as long as the failed part is covered by the factory warranty. Unlike recalls that are covered beyond the warranty expiration.
Tim that is a good point because I think a lot of people have a big misconception about what a TSB means. Trouble Shooting Bulletin means yes there is a problem and this is how to fix it. If the car is verified to have the problem if it is under warranty it is no charge. TSB's do not mean free fix unless it is under warranty. The axle is in fact covered under the 60,000 and my dealership did mine no questions asked. A recall is far different from a TSB meaning that no matter what mileage, in or out of the warranty Nissan will fix it. For instance fuel hose recall.
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