Ehhh stillen
03-08-2010 | 05:58 PM
#21
$10 is not a bad fees at all.. you know the vendor could have been an *** and included that fees in the selling price and offer you free shipping but instead they didn't. Stop being cheap man
03-08-2010 | 06:04 PM
#22
03-08-2010 | 06:16 PM
#23
hmm i say it 10$ get over it and stop being cheap.... even when i ordered my injen intakes from z1performance i new when they charged a 10$ fee i new exactly what it was and it was worth paying it for insurance.
03-08-2010 | 06:17 PM
#24
Registered User
Joined: Mar 2008
Posts: 188
Likes: 0
From: Irvine CA
duro78 needs to grow up. I have spent thousands on my cars at Stillen over the years. They sell quality parts that are MADE IN THE USA. I scratched the tip of my one-week old exhaust, so I went back to Stillen to see if they could fix the damage. Steve Millen himself went out to the parking lot with me, and got down on his hands and knees to see the area I scratched. He had his guys fix it, no charge. There aren't too many companies like that around anymore, and they are well worth an extra $10.
03-09-2010 | 05:34 AM
#31
I've bought a set of Gen3 intakes from Stillen and their customer service is top notch. Shipping speed was remarkable and the product was great!
You're buying parts for a $30,000 car. $10.00 becomes such a minute quantity, something you shouldn't even think twice about paying to ensure the safe arrival of your parts.
You're buying parts for a $30,000 car. $10.00 becomes such a minute quantity, something you shouldn't even think twice about paying to ensure the safe arrival of your parts.
03-10-2010 | 01:32 PM
#35
Registered User
Joined: Apr 2005
Posts: 434
Likes: 0
From: Medford, OR
Opposite end of the spectrum is we could have just charged you freight on the product, but instead we've opted for a program to pay for your freight, and charge $9.95 for insurance and handling on the entire order.
Whether you ordered a full cat-back exhaust system, roof wing, front fascia, suspension items, or ALL of these things, the $9.95 would have been your only freight line item. Customers have saved hundreds on a single order alone.
I'm sorry you didn't see this on the checkout screen, and happy we were able to catch this before your order shipped.
Whether you ordered a full cat-back exhaust system, roof wing, front fascia, suspension items, or ALL of these things, the $9.95 would have been your only freight line item. Customers have saved hundreds on a single order alone.
I'm sorry you didn't see this on the checkout screen, and happy we were able to catch this before your order shipped.
Jeff
Last edited by MulhollandDrive; 03-10-2010 at 01:36 PM.
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