Z1 Auto in NY
You guys can add me to the list of had problem resolved. Ordered a carbonetics LSD and nismo diff cover June 2011. In August parts were still not here. Got excuses ranging from waiting on Nissan to send the install parts, to diffs have not been built yet.
In October after more excuses I decided to change my order to a os giken since he said he could have it by the end of the month. In January 2012, he said the diff was being drop shipped and he was sending my install parts. I received the install parts and noticed the Nismo cover was not amung them. I sent an email questioning it and was told he had no invoice for one. Even though he said it and the install parts were in the shop for months before that. Luckily I saved every pm and email and sent him the invoice for the cover.
That very night I decided to go to the BBB in hopes of some help. His response to them was that I'd have the cover and diff by the middle of feb. The diff cover came but, no diff. In march he sent me an email saying diffs were on back order and asked if I wanted to wait or get a refund. I opted for a refund and had my money back two days later.
He seemed very knowledgable and helpful in the beginning, and I know some snags can come up. But a year waiting, and seeing other peoples problems too.
In October after more excuses I decided to change my order to a os giken since he said he could have it by the end of the month. In January 2012, he said the diff was being drop shipped and he was sending my install parts. I received the install parts and noticed the Nismo cover was not amung them. I sent an email questioning it and was told he had no invoice for one. Even though he said it and the install parts were in the shop for months before that. Luckily I saved every pm and email and sent him the invoice for the cover.
That very night I decided to go to the BBB in hopes of some help. His response to them was that I'd have the cover and diff by the middle of feb. The diff cover came but, no diff. In march he sent me an email saying diffs were on back order and asked if I wanted to wait or get a refund. I opted for a refund and had my money back two days later.
He seemed very knowledgable and helpful in the beginning, and I know some snags can come up. But a year waiting, and seeing other peoples problems too.
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From: Massachusetts
Joined: May 2009
Posts: 4,293
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From: Spartanburg(SparkleCity), SC
No more warnings, folks. Offending posts removed/infracted.
Last edited by SparkleCityHop; May 13, 2012 at 03:53 PM.
calling his bank for a refund?
do you know anything about my situation?
because he charged me little over 10k when I order front bumper($1300) from z1 and he said that he ACCIDENTLY charged me with wrong stuff wtf? serisouly? and i ordered my bumper back in nov 2011 and i cancel my order after 5 months later because it was taking too long and sick of his lies. i hope everybody got their stuff on time.
do you know anything about my situation?
because he charged me little over 10k when I order front bumper($1300) from z1 and he said that he ACCIDENTLY charged me with wrong stuff wtf? serisouly? and i ordered my bumper back in nov 2011 and i cancel my order after 5 months later because it was taking too long and sick of his lies. i hope everybody got their stuff on time.
Current issues list (Updated)
Kasimmmmmmm: 7/2011 Reported to CC company & received refund
Mr Nibiru: 7/2011 "I'm still waiting on my 4.083 gear and install kit"
gabe3d: ***need status update on his ordered parts***
cockpit66: still waiting since Nov 2010 on parts - still waiting on refund since Sept 2011
Z1Performance: 7/2011 "Carlos[cockpit66] will be receiving everything he ordered in the coming weeks"
***: paid oct 2010,
Z1Performance: 4/2011 "If my supplier is not able to get us the details we've been waiting on by the end of the week, we will issue the refund for you for the coil overs and just send the steering wheel setup out."
tioga: orders Nov & Dec 2011 - 4/17 partial refund provided, still waiting on other parts
manjot: 4/4 received his parts
2th pwr: 4/3 "I have gotten some of my parts now… still waiting on some suspension stuff"
yogi power: 3/27 calling his bank for a refund
mikecala99: 3/19 waiting on his parts
abarclay: 3/14 received refund after contacting his bank
CCDesigns: 3/14 "I am also waiting on parts"
Sanderman: 2010, awaiting brakes and an overage refund that was never sent.
Kasimmmmmmm: 7/2011 Reported to CC company & received refund
Mr Nibiru: 7/2011 "I'm still waiting on my 4.083 gear and install kit"
gabe3d: ***need status update on his ordered parts***
cockpit66: still waiting since Nov 2010 on parts - still waiting on refund since Sept 2011
Z1Performance: 7/2011 "Carlos[cockpit66] will be receiving everything he ordered in the coming weeks"
***: paid oct 2010,
Z1Performance: 4/2011 "If my supplier is not able to get us the details we've been waiting on by the end of the week, we will issue the refund for you for the coil overs and just send the steering wheel setup out."
tioga: orders Nov & Dec 2011 - 4/17 partial refund provided, still waiting on other parts
manjot: 4/4 received his parts
2th pwr: 4/3 "I have gotten some of my parts now… still waiting on some suspension stuff"
yogi power: 3/27 calling his bank for a refund
mikecala99: 3/19 waiting on his parts
abarclay: 3/14 received refund after contacting his bank
CCDesigns: 3/14 "I am also waiting on parts"
Sanderman: 2010, awaiting brakes and an overage refund that was never sent.
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From: Massachusetts
I'm pretty sure some of it was mine. Contacted by him yesterday via email about sending me a money order. But I've heard that before. So far I've avoided going legal as I suspect that would just shut him down and rule out ever getting the money back. If it gets to that point it will be worth doing I suppose just for revenge.
Joe
Joe
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Joined: Jun 2002
Posts: 340
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From: Massachusetts
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From: NJ
I am shocked that in 6 pages, he hasn't made any effort to discuss this openly. Although, I am not surprised he isn't a sponsor any longer, I would have thought such a financial luxury would have been untenable long before now.
Chargebacks typically must get started early in the process. Pretty easy for a merchant to keep promising resolution until it is too late. Consumer law is not everything it is cracked up to be, particularly if the merchant knows how to work the system.
Joined: May 2009
Posts: 4,293
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From: Spartanburg(SparkleCity), SC
Random people on Internet forums aren't going to be able to help you very much with a real world solution - you'll need to either work it out with the company or use legal means to reach a resolution.
We are just keeping the communications here to protect our members and to encourage the vendor to continue making efforts to resolve the complaints/issues - but we have no authority or leverage to "do" anything.
Joined: May 2009
Posts: 4,293
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From: Spartanburg(SparkleCity), SC
So you've contacted those agencies and they could not help you in your situation, or are you just assuming that legal means are a dead end?
Thread Starter
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From: Spain
I just assuming that legal means are a dead end. The only path is to prevent further cheating (So I want to know other forums where it sells)
I guess its ice cream business (Adam has them) is in ruin. How to act on the legal means against someone who only has debts, also from another country.
I guess its ice cream business (Adam has them) is in ruin. How to act on the legal means against someone who only has debts, also from another country.
this post really concerns me since ive had issues getting my cams from him, out of a order of pistons and cams it took 5 months to get pistons after threatening to take my money back and still no cams. will have to see what he says in the morning, even emailed him back appologizing for some of that anger in my previous two emails but if i dont like what i hear ill have to run down to JAG pretty sure the army lawyers will help me for free if it needs to come to that. definitely will not purchase again though
especially since i wanted staggered kelford cams which he claims never showed up to his distributor after telling me it would be too easy to get them. so i changed it to any set of 272 cams since he said he could get them in a week, 2 weeks later and being told the items here being over nighted on a daily basis still nothing.
if he dosnt resolve mine though im pretty sure CID gets involved in fraud against Army service members, i know they are the ones who arrested a local business for selling a service member a car and never providing a title..............def not people i would want to be involved with
especially since i wanted staggered kelford cams which he claims never showed up to his distributor after telling me it would be too easy to get them. so i changed it to any set of 272 cams since he said he could get them in a week, 2 weeks later and being told the items here being over nighted on a daily basis still nothing.
if he dosnt resolve mine though im pretty sure CID gets involved in fraud against Army service members, i know they are the ones who arrested a local business for selling a service member a car and never providing a title..............def not people i would want to be involved with
1. Over a year and a half ago I ordered set of brakes from him for my 350Z. Price just over $9,000 paid by credit card.
2. He notifies me a few days later his bank won't process the card because of an issue on his bank's side. Asks if I can pay by check. I do. He's a my350z sponsor with good feedback with an active posting history and other members say good things about him. On this basis I trusted him.
3. He cashes my check and orders the brakes from Japan. So far, so good. then a really strange thing happens - a week and half later three separate charges for $3,000 appear on my credit card from Z1.
4. I contact him, he says the bank must have finally processed the charge. This made no sense to me as it was processed as 3 separate charges totaling the original intended charge. He says he'll reverse them immediately. He has cashed my $9000 check and charged me $9,000 at this point. No product shipped as the brakes are on order from Japan.
5. Over the next 3 weeks 2 of the charges ($6,000 total) are finally reversed. I paid the $3000 charge left without realizing it (card I use for business travel with large monthly balances). So at this point, I'm out $9,000 in cash on the check and $3,000 in the credit card payment, or $12,000 total.
6. This starts a 1 month long effort to get the $3,000 charge reversed. I had to file with my credit card company and have them conference call him with me on the line to resolve it. Finally successful. Now I'm just out the $9,000 I paid him by check.
7. Throughout this time I am talking to him about the brakes and the $9,000 check he cashed and when I will get the brakes. Throughout this he comes clean on how his company was hit by fradulent charges from overseas buyers, his bank had frozen his charge accounts and his company is in dire financial straits, but he assures me he will pay me back no matter what. We agree to cancel the brake order and he will pay me back. He says he will start paying me weekly to pay me back. We are now in early 2011 at this point.
8. After several weeks I get a $1,000 money order from him to start the refund process. Another $1,000 follows about 2 months later. There is another payment back to me for another $750 around June of last year. Throughout this I am calling and emailing him asking for money back and I receive repeated assurances he is sending me another money order "this week" or "by Friday". Those never materialize. The refund back to me for the $9,000 is stalled at $2,750.
9. He still owes me over $6,000 for brakes never shipped. He went radio silent on me last June and I haven't seen any money since.
10. I traded emails with him this week. More of the same. He says he can't send anything now. He is finally getting his business back on solid footing, but his girlfriend has had medical problems for the past 2 months and he can't send me anything now with no commitment when he will.
So I'm really glad to hear he's just a really great stand-up guy with your order for a handful of dollars.
Joe
2. He notifies me a few days later his bank won't process the card because of an issue on his bank's side. Asks if I can pay by check. I do. He's a my350z sponsor with good feedback with an active posting history and other members say good things about him. On this basis I trusted him.
3. He cashes my check and orders the brakes from Japan. So far, so good. then a really strange thing happens - a week and half later three separate charges for $3,000 appear on my credit card from Z1.
4. I contact him, he says the bank must have finally processed the charge. This made no sense to me as it was processed as 3 separate charges totaling the original intended charge. He says he'll reverse them immediately. He has cashed my $9000 check and charged me $9,000 at this point. No product shipped as the brakes are on order from Japan.
5. Over the next 3 weeks 2 of the charges ($6,000 total) are finally reversed. I paid the $3000 charge left without realizing it (card I use for business travel with large monthly balances). So at this point, I'm out $9,000 in cash on the check and $3,000 in the credit card payment, or $12,000 total.
6. This starts a 1 month long effort to get the $3,000 charge reversed. I had to file with my credit card company and have them conference call him with me on the line to resolve it. Finally successful. Now I'm just out the $9,000 I paid him by check.
7. Throughout this time I am talking to him about the brakes and the $9,000 check he cashed and when I will get the brakes. Throughout this he comes clean on how his company was hit by fradulent charges from overseas buyers, his bank had frozen his charge accounts and his company is in dire financial straits, but he assures me he will pay me back no matter what. We agree to cancel the brake order and he will pay me back. He says he will start paying me weekly to pay me back. We are now in early 2011 at this point.
8. After several weeks I get a $1,000 money order from him to start the refund process. Another $1,000 follows about 2 months later. There is another payment back to me for another $750 around June of last year. Throughout this I am calling and emailing him asking for money back and I receive repeated assurances he is sending me another money order "this week" or "by Friday". Those never materialize. The refund back to me for the $9,000 is stalled at $2,750.
9. He still owes me over $6,000 for brakes never shipped. He went radio silent on me last June and I haven't seen any money since.
10. I traded emails with him this week. More of the same. He says he can't send anything now. He is finally getting his business back on solid footing, but his girlfriend has had medical problems for the past 2 months and he can't send me anything now with no commitment when he will.
So I'm really glad to hear he's just a really great stand-up guy with your order for a handful of dollars.
Joe
Last edited by jerryd87; Jun 11, 2012 at 01:59 AM.