Anyone considering StopTech's please read
#82
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I think that as long as the product is bought new in the box from a real company, be it down the street or the the net, the manufacturer should warrant it for manufacturing defects and provide the customer support for the product to an extent. If you buy something out of the back of some guy's truck on the weekend, then that's a whole other story.
Hell, I bought my wheels directly from the manufacturer and still got bent over, so it really depends how well a company wants to stand behind their product in the end.
Hell, I bought my wheels directly from the manufacturer and still got bent over, so it really depends how well a company wants to stand behind their product in the end.
#83
iTrader: (2)
Originally posted by R1Rider
I think that as long as the product is bought new in the box from a real company, be it down the street or the the net, the manufacturer should warrant it for manufacturing defects and provide the customer support for the product to an extent. If you buy something out of the back of some guy's truck on the weekend, then that's a whole other story.
Hell, I bought my wheels directly from the manufacturer and still got bent over, so it really depends how well a company wants to stand behind their product in the end.
I think that as long as the product is bought new in the box from a real company, be it down the street or the the net, the manufacturer should warrant it for manufacturing defects and provide the customer support for the product to an extent. If you buy something out of the back of some guy's truck on the weekend, then that's a whole other story.
Hell, I bought my wheels directly from the manufacturer and still got bent over, so it really depends how well a company wants to stand behind their product in the end.
Every manufacturer certainly has to protect their own reputation, and if they choose not to do it (as may be the case with your wheel), that's their own fault, but one of the ways they DO protect their reputation is to ensure that only reputable re-sellers sell their products. JRitt never accused HopUp of being "unreputable", they just simply haven't gone through that "certification" process with StopTech yet, that's all. I personally don't think it's unreasonable to expect them to do so.
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