Hey guys, I need to order new door shocks, and I need them ASAP so Vertex Motorsports can install them for me before I leave on Sunday.

The problem is that Vertical Doors, Inc. won't setll them to me unless they can associate a name with a previous purchase (for the purpose of protecting their product).

So I really need someone's help. All I'm asking for is the name on file of someone who has purchased directly from them so that I may get replacement shocks (at $150 each!! eek)

Your immediate assistance is very much appreciated.

Thank you.

 

hey bro that happened to me to, they just want verification that its "Vertical Doors", just tell them the color of the sticker on your shocks cause thats what i did, and they sent me 2 brand new ones and they asked me to send my old ones back and never end up charging me for it...they messed up on there part cause they only warranty these shocks for 6months but ive had my kit longer...hope this helps

 

Thanks for the quick reply elite, can you please tell me the color of the sticker? It's been so long, I don't remember lol. And I'm at work and the car is 8 floors down in the parking garage. I don't want my boss to see me coming and going :P Thanks!

 

Check here too !! http://www.easyliftsprings.com/index.html

The numbers on the struts are GS-4083-2

hope this helps
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Thanks so much guys, I should be getting a call back soon. I will update you as soon as I have some news.

 

Well they won't do anything. I'm sitting here with the original box in front of me. Original instructions, original flyer ads, VDI Window Decal...and they won't do anything. I have to go through a "vendor." So once again, I'm asking, please, does anyone deal directly with them or can put me in touch with someone who has? I need these shocks overnighted.

Thank you

 

they wanted me to go through a vendor too, but the shop i bought it from went out of business so they wanted me to tell them the color of the stickers and code and i gave it to them and they sent me 2 new ones and i had to send them back my old ones...and like JCN said shocks are GS-4083-2 and the sticker is silver with there logo...hope this helps...

 

That was the most difficult little thing I've ever done in my life. It turns out I just got the wrong salesperson to talk to. Vera (sp) wouldn't budge a millimeter on their policy to sell only thru vendors. I contacted zcarparts.com who deals with VDI, but they never got back to me on the quote. So I googled a bunch of VDI vendors until I finally got to Mike at Automega.

He was very friendly, and very, very quick in getting back to me by phone and finally put me in touch with another salesperson at VDI. Now I'm dealing with Venessa and hopefully the order should be overnighted by day's end.

 

Good luck man, So what is life span of these shocks then, 6 months?

 

That's the warranty period. My shocks have been on for 411 days and the driver side is still fine. The passenger side started going stupid after 3 months or so.

 

what u mean going stupid ? wont go up ?

 

They just got weak. Wouldn't stay up in cold weather very well. Even when it got to be 70 degrees outside they sometimes had to be warmed up by hand first.