He is right. I feel bad for him also. I know he is good hands now with Sharif, but its ashame he will have to pay even more money when he just had a built motor from SGP. They should have not released the car knowing it wasnt making power and running how it was. But then again, they have done it many times in the past. It just shows there is a pattern, and their work ethic is poor. They only care about themselves and the $$$$$.

 

UMMM i will not discredit anyone but something tells me based on both my experiences with SGP and the simple fact that they have been doing this with repeat customers for 15+ years that something doesn't add up....

It is known that in any industry competition thrives on trying to show inadequacies of customer service and value.....I just bought a new TV and was at best buy and the sales man said "oh PC Richards sold you a 50" TV for $XXXX I would have given you the 60" for only $XX more" ....please any customer can be persuaded by anybody that their $10K+ purchase was a rip.....I know the crew at Forged and GTM and think they are way too mature to partake in this.....on the other hand a 15 year track record and a business as sucessful as theirs speaks volumes about their work and customer service IMHO

 

I know how you feel.

 

OUCH!! Who when where?

 

what's done is done

 

I hear what you are saying. Shops can talk chit about other shops, but that doesn't change the fact that my car was not running right. Things were not installed correctly which was part of the problem with the way my car ran. Also I didn't post this befor, but my car was running 22-23 degrees advance timing at peak boost! When I talked to Mark about the timing he told me he must have accidentally reloaded the start up map or didn't say the final map (I think that's what it's called, but don't quote me) I can't believe my motor didn't blow cause I drove it hard that way for months.

I've never seen a thread bashing a shop like this one were so many people other than the op posted their issues.

 

I can say 1 good thing about SGP if my motor didn't blow on that map running so much timing then they must build pretty strong motors.

 

Sorry you had problems dude....I too had issues with shops but I choose to just cut ties and not post up my personal isses....

If you want to think that no other shop has had this backlash I would beg to differ. I remember a certain shop had this horrible back-lash of customer's complaining as soon as a certain forum member started complaining that he felt he was being overcharged....so of course everyone jumped on and started saying ish....end of the day they are still thriving because experience means more to most consumers than one or two rough transactions...

I am not saying you didn't have a bad experience and I hope I am not coming off as disrespectful to anyone.....

And yes a motor that stands up to that abuse speaks volumes

It could be worse tho dude....a close friend of mine had his motor pop on a dyno even after telling a shop do not dyno my car...another friend of mine had a $20K built motor go a few weeks after it was installed....imagine how pissed you would have been if that was you?

There are also many cutomers who also have positive experiences with shops that don't post on forums...and sadly these are usually the ones who like yourself are enthusiasts when it comes to nisaan/infinity performance and their experiences aren't heard.....but every place ( go ahead and ask them ) is in business for one reason and one reason only....to make $...hence why there are upgrades from OEM and upgrades from those parts...to not sound hypocritical I used to do network engineering for the now defunct MCI....my entire salary was based on getting customers to mention areas in which they were unhappy with their current set-ups and convince them that my design was worth the extra $50K a month in service fees....it was actually a pretty basic sales tactic....and the more unhappy the customer was the easier it became to earn their business and "trust" for life so long as I didn't drop the ball.....I am an honest person and left that field because being duplicitous just wasn't a trait I was proud of....

GMAN...hope your car is well and you are happy with yoru current set-up...sounds like a blast to drive....but honestly isn't it a little harsh to "Bump. I have nothing new to add I just want to keep this thread alive so the new members or those that haven't already seen it can see what type of chit SGP puts out." Maybe mistakes were made and unfortunately you were just the unlucky one....but you said your piece and to try to single handedly set-out to ruin a man's lively hood just doesn't seem like the same person behind the posts I have been reading from you over the last 2 years.

 

Actually GTM and Forged are pretty happy to have sh*tty shops around because they constantly fixing other shops' bad work.

 

15+ years, but in many different automobile genres... from the information gathered, they've pissed off and moved on from the supra community, the 300ZX community, and are now well on their way to doing the same with the 350Z and G35 community... i'd say it's pretty easy to stay in business when you jump from one make and model to the next...

my question to you is how can you just ignore the claims from your fellow members as well as others who come him from separate boards and different make vehicles?? it's not people jumping on the "bash SGP bandwagon" because of simple issues... it's MAJOR faux pas when installing and tuning high dollar motor builds...and it's CONTINUAL...


the ambiguity of that statement has my head spinning... let's see if i can clarify... basically what you're saying, by denying to say, is that all of the people here are in league with GTM and Forged Performance to take business away from SGP... that's utter crap... i don't have a vested interest in any company... i chose to use Forged Performance because they are local to me and have a great reputation... had i of been in texas and didn't hear the negative stories of SGP, i'm sure i would have went with them... my posts here are only to dictate what i have SEEN and HEARD with my own eyes and ears in relation to the cars that come from their shop... (and it has been more than a handful)... my vested interest is in the members here who are serious about going FI... i'd like to see them make educated decisions about to whom they will give 20-30k of their hard earned money...

 

If you think that ANY shop will have no unsatisfied customers, you are sadly mistaken. If you think that everyone will post their experience with ANY shop, whether good or bad, again, you are sadly mistaken. For every unsatisfied customer, there are satisifed customers. And vice versa. That's just the nature of business. You can't please everyone.

 

Shops are allowed to switch platforms because once again they have families to feed aren't they? If you owned SGP would you continue to work on 15 year old cars that have little to no enthusiasts spending money or competing for whatever dwindling market that remains? Titan motorsports has wrapped up the Supra market have they not? Why would any intelligent person sail a sinking ship? Granted domestics and V8's don't seem to change and people spend more $ working on older vehicles so I guess we must omit that. Secondly it can be overtly seen that I said "I know the crew's at Forged and GT Motorsports and would never believe them to practice business in this manner. I also never discredited anybody's accounts of their experiences. I stand nothing to gain but to show people serious about going FI to do their own homework and ask their own questions...find a tuner whom you trust and contact them...aks them questions and if you find yourself to be satisfied with their answers well then take your business there.

In response to the opening of your coment I have this to ask. I have never seen a thread pertaning to an experience with SGP from you...correct me if I am wrong but you having added to another person's thread would in essecne be you yourself debunking your previous statement of "it's not people jumping on the "bash SGP bandwagon" because of simple issues"?

Once again I mean this simply for discussion as you did with your post and in no way do not mean to be antagonistic....

 

I agree you can't please everyone. Some people will complain about anything, but in my case it's not about pleasing me it's about getting back a car that never ran right and them not fixing it. Mark assured me my tune would not get dicked up when I drove from TX to FL. I asked him several times about this. He kept telling me not to worry about it. Well sure enough on the drive home from TX an hour or so into FL the car starts running rich (went from cold to hot weather). It was so rich I couldn't go WOT or it would bog and sputter. He advised me he would be in FL in a couple of weeks and would tweak my tune then. That's when I told him to just bring an FCON with him. The FCON was not installed properly and the tune was chit.

I see SGP is worked on your car. I truely wish you the best of luck and would hate to see you post up a bad experience in the future.

 

I agree.....the world's premier doctors have had patients die on the table...

 

Thank you and I am sorry to hear about your bad experience. SGP has done the all of the performance work on my car. I have ZERO complaints. When the weather changes and the tune needs updating, I take it in and it gets corrected. Every time I have had a issue, whether it was just me or a legitimate issue, Mark had always gone above and beyond my expectations to make sure I was happy in the end.

 

Unfortunately for me I don't live in TX so to take my car there when the tune got thrown off was not feasible, especially considering I just spent two days driving back home from his shop. That would have been great, but Mark shouldn't have told me that my tune would be fine when I got into FL if it wasn't going to be. I would have had him install the FCON in TX to avoid the headaches. Either way the FCON was installed incorrectly by Mark in FL which ended up having to be re-wired.

When I left his SGP after getting my car back I was running the EU. Either Mark lied about the tune not getting thrown off when driving to a hotter climate or his correction tables were way off which is why the tune got dicked up in FL. Take your pick, but both I don't know which is worse. Mark lying or getting a tune with fugged up correction tables.

Also you say that when weather changes Mark has always worked with you to fix the tune. You shouldn't have to fix the tune when the weather changes. This means your correction tables are off. Which EMS are you running?

 

Could of fooled me with the number of posts in this thread you have and the fact you have no actual personal experiance with SGP. You state yourself you would not have intentions of using SGP regardless of reputation since they are not close to you. I would call that jumping on the bandwagon.

So I should believe your statements since you are an experianced tuner, or because you are someone that regurgitates what a tuner tells you in order to give the impression to everyone you know something? If it is the former, then why didn't you install your own kit, too busy I would guess.

 

I am running the VPro. Maybe the tables were off, I don't know, but he fixed it and it is running fine now. Of course, he dropped everything he was doing at the time to fix my issue.

 

Even worse! With a piggy back maybe, but with the FCON you shouldn't need any tweaking of the tune after it's been tuned.

Regardless I am happy for you that it's fixed. I hope you don't ever have to take it back unless you are wanting more power.

 

That's the problem...