Do NOT get the Intense Y-Pipe !
JERRY ! JERRY ! JERRY!
Originally Posted by JisNis
I agree but I would try for a refund more so than an exchange. But then again you'll probably be stuck with the shipping bills.
it has full warranty and they cover the shipping prices... dont open your mouth if you dont know
Last edited by IIQuickSilverII; Nov 21, 2007 at 09:10 AM.
Originally Posted by IIQuickSilverII
another proof of your poor attitude 
bro, why is my attitude bugging you so much? let's just somke and spin some vinyl... let this go.. you made your points with im alredy
Andrey,
Thank you for your purchase. I will make a brief statement regarding our y-pipes and then I will address your concerns/posts.
Our y-pipes are private label. They are not Megan, nor are they TopSpeed. We badge them as Intense. We have literally sold 100's of these and NEVER had a FITMENT issue. They are all made the same, so unless there is something going on with your set up/car, etc, they would ALL be 1" short. There has been an occasion or two where a weld has cracked or the flex section has started to leak and we've replaced and/or refunded at the customer's request. We 100% stand by these y-pipes for all defects. That said, I will say it again -- we have never had a fitment issue with these y-pipes. Never.
We have not received a phone call regarding this issue. The tracking shows that you received it yesterday and you posted this thread after we were closed. Your email was time stamped after you created the thread too.. I'm not sure why you felt like you couldn't wait until today to talk to us. We are a "TOP NOTCH" vendor (thanks Jim!) here and would have/ still will stand by this product.
Replies to some of your comments:
Andrey, again, we thank you for your order. Pete was your point of contact and I spoke to him about this today. He contacted you to advise you that the JiC y-pipe was on back order. You did not want to wait for the JiC and Pete advised you that we had the Intense y-pipes available. He advised you that we have not had any fitment complaints with them because we haven't.
Neither the stock, nor any other aftermarket y-pipe attach to any point on the body/frame. The placement of the y-pipe is determined by the fitment/placement of the cats and/or exhaust. Again, we have never had a fitment issue with our y-pipes.
I'm confused 
Darren (offering you a full refund or exchange as I would if you would have called or emailed prior to this thread)
Thank you for your purchase. I will make a brief statement regarding our y-pipes and then I will address your concerns/posts.
Our y-pipes are private label. They are not Megan, nor are they TopSpeed. We badge them as Intense. We have literally sold 100's of these and NEVER had a FITMENT issue. They are all made the same, so unless there is something going on with your set up/car, etc, they would ALL be 1" short. There has been an occasion or two where a weld has cracked or the flex section has started to leak and we've replaced and/or refunded at the customer's request. We 100% stand by these y-pipes for all defects. That said, I will say it again -- we have never had a fitment issue with these y-pipes. Never.
We have not received a phone call regarding this issue. The tracking shows that you received it yesterday and you posted this thread after we were closed. Your email was time stamped after you created the thread too.. I'm not sure why you felt like you couldn't wait until today to talk to us. We are a "TOP NOTCH" vendor (thanks Jim!) here and would have/ still will stand by this product.
Replies to some of your comments:
Originally Posted by Tac-M
I got this y-pipe because after I placed my order for a JIC piece, IM called me to inform me that it is sold-out and they are not expecting it in soon. So I asked if they would recommend something comparable to the jic. I was suggested “ their own pipe “ , I have asked if the quality was good and if it had anything to do with the E-bay pipe. I was told that it is very good and has no negative reviews from the customers. So I went for it. Looking at the packaging it looks very similar the Chinese pipe that is sold on e-bay. For $ 60.
Originally Posted by Tac-M
UPDATE. The pipe is about 1" short, instead of 2-3 like I have stated in the beginning. Also, it looks like it is slightly pulling toward the driver side and up, thus making my resonator rub. It is of the car and the stock pipe is going back in. I will post the rear bumper pix with that installed tomorrow.
Originally Posted by Tac-M
This is by no means is a negative review of Intense Motorsports as a company. I had an excellent experience with the transaction.
Originally Posted by Tac-M
So you know… I will most likely never do business with IM , just because they assured me that this would be a good sub. for the jic.
Originally Posted by Tac-M
and as far as resolving this, I will siply order a tanabe or a jic unit from diferent vendor and call it a day.
Darren (offering you a full refund or exchange as I would if you would have called or emailed prior to this thread)
I bought the same intense Y pipe...
I did experience some problems with he flex points but never a fitment issue.
*
I called Darren and told him about the issue.
Without any excuses the offered me a replacement or a chance to purchase a better Y pipe.
*
I went with the Stillen Y pipe.
There were no additional shipping charges.
All I had to pay is the price difference.
*
So far I always had a positive experience with Intense...
I sure would buy from again
I did experience some problems with he flex points but never a fitment issue.
*
I called Darren and told him about the issue.
Without any excuses the offered me a replacement or a chance to purchase a better Y pipe.
*
I went with the Stillen Y pipe.
There were no additional shipping charges.
All I had to pay is the price difference.
*
So far I always had a positive experience with Intense...
I sure would buy from again
Originally Posted by INTENSEPOWER
Andrey,
Thank you for your purchase. I will make a brief statement regarding our y-pipes and then I will address your concerns/posts.
Our y-pipes are private label. They are not Megan, nor are they TopSpeed. We badge them as Intense. We have literally sold 100's of these and NEVER had a FITMENT issue. They are all made the same, so unless there is something going on with your set up/car, etc, they would ALL be 1" short. There has been an occasion or two where a weld has cracked or the flex section has started to leak and we've replaced and/or refunded at the customer's request. We 100% stand by these y-pipes for all defects. That said, I will say it again -- we have never had a fitment issue with these y-pipes. Never.
We have not received a phone call regarding this issue. The tracking shows that you received it yesterday and you posted this thread after we were closed. Your email was time stamped after you created the thread too.. I'm not sure why you felt like you couldn't wait until today to talk to us. We are a "TOP NOTCH" vendor (thanks Jim!) here and would have/ still will stand by this product.
Replies to some of your comments:
Andrey, again, we thank you for your order. Pete was your point of contact and I spoke to him about this today. He contacted you to advise you that the JiC y-pipe was on back order. You did not want to wait for the JiC and Pete advised you that we had the Intense y-pipes available. He advised you that we have not had any fitment complaints with them because we haven't.
Neither the stock, nor any other aftermarket y-pipe attach to any point on the body/frame. The placement of the y-pipe is determined by the fitment/placement of the cats and/or exhaust. Again, we have never had a fitment issue with our y-pipes.
I'm confused
Darren (offering you a full refund or exchange as I would if you would have called or emailed prior to this thread)
Thank you for your purchase. I will make a brief statement regarding our y-pipes and then I will address your concerns/posts.
Our y-pipes are private label. They are not Megan, nor are they TopSpeed. We badge them as Intense. We have literally sold 100's of these and NEVER had a FITMENT issue. They are all made the same, so unless there is something going on with your set up/car, etc, they would ALL be 1" short. There has been an occasion or two where a weld has cracked or the flex section has started to leak and we've replaced and/or refunded at the customer's request. We 100% stand by these y-pipes for all defects. That said, I will say it again -- we have never had a fitment issue with these y-pipes. Never.
We have not received a phone call regarding this issue. The tracking shows that you received it yesterday and you posted this thread after we were closed. Your email was time stamped after you created the thread too.. I'm not sure why you felt like you couldn't wait until today to talk to us. We are a "TOP NOTCH" vendor (thanks Jim!) here and would have/ still will stand by this product.
Replies to some of your comments:
Andrey, again, we thank you for your order. Pete was your point of contact and I spoke to him about this today. He contacted you to advise you that the JiC y-pipe was on back order. You did not want to wait for the JiC and Pete advised you that we had the Intense y-pipes available. He advised you that we have not had any fitment complaints with them because we haven't.
Neither the stock, nor any other aftermarket y-pipe attach to any point on the body/frame. The placement of the y-pipe is determined by the fitment/placement of the cats and/or exhaust. Again, we have never had a fitment issue with our y-pipes.
I'm confused
Darren (offering you a full refund or exchange as I would if you would have called or emailed prior to this thread)
can't argue with that. Intense = stand up vendor
Darren, in the first post i have clearly stated the this has nothing to do with IM as a company, I only had / have a problem with this product. I don't think it is acceptable for the quality company such as yours to promote and distribute this level of craftsmanship and fitment. Also, i am very upset that i was offered this as sub vs. a more refined product. ( i really did not get this.... why did Pete didn't sell me a Tanabe or similar )
This parts is no better / or may be even worse than a Chinese part of E-Bay. And you backing it up is quite strange, unless the profit margin is 200% (which is possible since e-pipes are retailed @ $60 )
I understand your policy regarding return and exchanges, but transit time plus the time for the install outweigh the cost of an exchange.
Once again, I am upset, because I asked for a very high quality product and got this. Especially when $ was not an issue.
as a respect to you and your company i will delete this soon.
and i do not what and exchange or a refund.
what would be very nice is having a supplier with quality parts and sales staff that understand what a quality part means.
This parts is no better / or may be even worse than a Chinese part of E-Bay. And you backing it up is quite strange, unless the profit margin is 200% (which is possible since e-pipes are retailed @ $60 )
I understand your policy regarding return and exchanges, but transit time plus the time for the install outweigh the cost of an exchange.
Once again, I am upset, because I asked for a very high quality product and got this. Especially when $ was not an issue.
as a respect to you and your company i will delete this soon.
and i do not what and exchange or a refund.
what would be very nice is having a supplier with quality parts and sales staff that understand what a quality part means.
Last edited by Tac-M; Nov 21, 2007 at 10:13 AM.
Originally Posted by IIQuickSilverII
it has full warranty and they cover the shipping prices... dont open your mouth if you dont know
Last edited by JisNis; Nov 21, 2007 at 10:12 AM.
I think this guy jumped the gun on the thread. Tac-M I know it can be frustrating but these guys at IM seem like there really trying to help you out even after you bashed there product. I mean you didnt even bother calling them.
Originally Posted by JisNis
What does a warranty have to do with a refund?
i said... the parts have full warranty AND they cover shipping charges...
Check SunsetSunrise post
The'll refund you or help what ever course of actiaon you wanna do
Originally Posted by Tac-M
what would be very nice is having a supplier with quality parts and sales staff that understand what a quality part means.
i see hks, topsecret, power enterprise, nismo, jic, tanabe products on their website... and i am sure you saw it too...if you wouldn't have been such a Lil impatient person the whole thing would have been avoided...u can clearly see they told you the jic was back-ordered and you were desperate to get something. heck you didn't even wait 12 hours(till today) to talk to them and work something out...everybody is telling you you jumped the gun with this thread.
Last edited by IIQuickSilverII; Nov 21, 2007 at 10:22 AM.
Originally Posted by IIQuickSilverII
i said... the parts have full warranty AND they cover shipping charges...
Check SunsetSunrise post
If u read my post I said he'd "probably" have to cover the shipping charges himself.
Calm down buddy. Im not on here to hate on u.
Originally Posted by RedBullRR
I think this guy jumped the gun on the thread. Tac-M I know it can be frustrating but these guys at IM seem like there really trying to help you out even after you bashed there product. I mean you didnt even bother calling them.
did you see the pix? is it a good product? would you buy this ?
did the pix on im's wbsite show this quality in detail?
Originally Posted by JisNis
Read it. Sunset didnt get a refund. He had to exchange or buy something better.
If u read my post I said he'd "probably" have to cover the shipping charges himself.
If u read my post I said he'd "probably" have to cover the shipping charges himself.
and i told you you were incorrect on the shipping charges assumption...i had posted before laready that thats what they would usually do...and that Sunset DECIDED to upgrade...had he asked for a refund he would have had no problem.
Do you feel the op did not "rushed" with his thread? i mean he didnt wait at all
for that last time , OP did not have a problem with Customer Service dept. of IM , OP had a problem with the Sales dept. telling him that this is a good product. as well as OP had a problem with the product itself.
Originally Posted by Tac-M
for that last time , OP did not have a problem with Customer Service dept. of IM , OP had a problem with the Sales dept. telling him that this is a good product. as well as OP had a problem with the product itself.
Originally Posted by INTENSEPOWER
Darren (offering you a full refund or exchange as I would if you would have called or emailed prior to this thread)
I don't think they are, nor i whant one.
Originally Posted by Tac-M
did you see the pix? is it a good product? would you buy this ?
did the pix on im's wbsite show this quality in detail?
did the pix on im's wbsite show this quality in detail?
Listen Bud Slow it down a notch. Yeah I saw the pictures. But you post a thread with out even bothering contacting them. Thats called jumping the gun. If you would have called and they said HELL NO Were not replacing it. Then I agree this was your last resort. Instead you used this as a first resort.
If after reading pages and pages of people telling you the same thing and you still feel the same then there is no convincing you do as you please. But a simple call would have been nice prior to this, thats all I'm saying. No need to get all defense on me. Your making yourself look like an irate customer bro. They said they would refund your money why you tripping?