Do not buy from VQ Motoring
08-06-2008, 02:19 PM
#1
Do not buy from VQ Motoring
A few months back, my girlfriend decided to purchase a wheel and tire package from VQ Motoring. I noticed that they are a sponsor of this site, so I have decided to warn everyone I can that they are a shady company and do not do things in a safe manner.
#1: The wheels and tires arrived and I installed them. The car would not move. The lug bolts they sent me were too long and hit the hub, keeping the car from moving. I called and asked if the wheels were right and was assured that I would be sent shorter bolts. They never showed up. If you're going to sell a wheel and tire package for a particular car, the package should install so that the car actually moves out of place. I had to install spacers on the car. Not a big deal, really but still represents bad customer service.
#2: Today, I had my gf's car at my dad's shop to check her tires out, etc. Well, upon just touching one of the valve stem caps, the entire valve stem shot across the shop. The valve stems were not installed correctly. They were coated with silicone RTV and slipped into the wheel. I'm guessing that the high heat in NC lately has taken its toll on the silicone and turned it loose. I thought the car was riding rough and wanted to inspect it. Several of the valve stems after checking the air are hissing constantly and won't hold. I'm sure that the valve stems are ready to shoot out of the wheel any minute.
Thank God that me or my family was not in the car on the highway when the valve stems decided to shoot out of the wheels. Obviously, VQ Motoring takes only things of monetary value into consideration and not the safety of their customers and their families. Not only should you not buy from them because of their selfishness and lack of customer service but mainly, because they do not care about your safety. They only want your money.
I will post pics of the valve stems that come out tomorrow, as you will see that they are clearly just RTV'd in place. I left the 1 from today at the wheel/tire shop.
#1: The wheels and tires arrived and I installed them. The car would not move. The lug bolts they sent me were too long and hit the hub, keeping the car from moving. I called and asked if the wheels were right and was assured that I would be sent shorter bolts. They never showed up. If you're going to sell a wheel and tire package for a particular car, the package should install so that the car actually moves out of place. I had to install spacers on the car. Not a big deal, really but still represents bad customer service.
#2: Today, I had my gf's car at my dad's shop to check her tires out, etc. Well, upon just touching one of the valve stem caps, the entire valve stem shot across the shop. The valve stems were not installed correctly. They were coated with silicone RTV and slipped into the wheel. I'm guessing that the high heat in NC lately has taken its toll on the silicone and turned it loose. I thought the car was riding rough and wanted to inspect it. Several of the valve stems after checking the air are hissing constantly and won't hold. I'm sure that the valve stems are ready to shoot out of the wheel any minute.
Thank God that me or my family was not in the car on the highway when the valve stems decided to shoot out of the wheels. Obviously, VQ Motoring takes only things of monetary value into consideration and not the safety of their customers and their families. Not only should you not buy from them because of their selfishness and lack of customer service but mainly, because they do not care about your safety. They only want your money.
I will post pics of the valve stems that come out tomorrow, as you will see that they are clearly just RTV'd in place. I left the 1 from today at the wheel/tire shop.
08-06-2008, 02:26 PM
#2
hatersgonnahate
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Originally Posted by Steve-O Z33
A few months back, my girlfriend decided to purchase a wheel and tire package from VQ Motoring. I noticed that they are a sponsor of this site, so I have decided to warn everyone I can that they are a shady company and do not do things in a safe manner.
#1: The wheels and tires arrived and I installed them. The car would not move. The lug bolts they sent me were too long and hit the hub, keeping the car from moving. I called and asked if the wheels were right and was assured that I would be sent shorter bolts. They never showed up. If you're going to sell a wheel and tire package for a particular car, the package should install so that the car actually moves out of place. I had to install spacers on the car. Not a big deal, really but still represents bad customer service.
#2: Today, I had my gf's car at my dad's shop to check her tires out, etc. Well, upon just touching one of the valve stem caps, the entire valve stem shot across the shop. The valve stems were not installed correctly. They were coated with silicone RTV and slipped into the wheel. I'm guessing that the high heat in NC lately has taken its toll on the silicone and turned it loose. I thought the car was riding rough and wanted to inspect it. Several of the valve stems after checking the air are hissing constantly and won't hold. I'm sure that the valve stems are ready to shoot out of the wheel any minute.
Thank God that me or my family was not in the car on the highway when the valve stems decided to shoot out of the wheels. Obviously, VQ Motoring takes only things of monetary value into consideration and not the safety of their customers and their families. Not only should you not buy from them because of their selfishness and lack of customer service but mainly, because they do not care about your safety. They only want your money.
I will post pics of the valve stems that come out tomorrow, as you will see that they are clearly just RTV'd in place. I left the 1 from today at the wheel/tire shop.
#1: The wheels and tires arrived and I installed them. The car would not move. The lug bolts they sent me were too long and hit the hub, keeping the car from moving. I called and asked if the wheels were right and was assured that I would be sent shorter bolts. They never showed up. If you're going to sell a wheel and tire package for a particular car, the package should install so that the car actually moves out of place. I had to install spacers on the car. Not a big deal, really but still represents bad customer service.
#2: Today, I had my gf's car at my dad's shop to check her tires out, etc. Well, upon just touching one of the valve stem caps, the entire valve stem shot across the shop. The valve stems were not installed correctly. They were coated with silicone RTV and slipped into the wheel. I'm guessing that the high heat in NC lately has taken its toll on the silicone and turned it loose. I thought the car was riding rough and wanted to inspect it. Several of the valve stems after checking the air are hissing constantly and won't hold. I'm sure that the valve stems are ready to shoot out of the wheel any minute.
Thank God that me or my family was not in the car on the highway when the valve stems decided to shoot out of the wheels. Obviously, VQ Motoring takes only things of monetary value into consideration and not the safety of their customers and their families. Not only should you not buy from them because of their selfishness and lack of customer service but mainly, because they do not care about your safety. They only want your money.
I will post pics of the valve stems that come out tomorrow, as you will see that they are clearly just RTV'd in place. I left the 1 from today at the wheel/tire shop.
explain 1 a bit more........youve lost me.
why would you need new lugs for your wheels? How would they stop the car from moving?
08-06-2008, 02:30 PM
#3
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Yea, -1 on #1. What could have happened is the wheels did not fit over your brakes, clamping them down on the rotor when tightened. The spacers fixed the problem and that's the reason you didn't get any lugs from VQ. They knew the lug nuts weren't the problem.
Last edited by WhiskeyHotel; 08-06-2008 at 02:32 PM.
08-06-2008, 02:30 PM
#4
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Originally Posted by Chris @ Migliore
explain 1 a bit more........youve lost me.
why would you need new lugs for your wheels? How would they stop the car from moving?
why would you need new lugs for your wheels? How would they stop the car from moving?
+1
08-06-2008, 02:31 PM
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Originally Posted by Steve-O Z33
A few months back, my girlfriend decided to purchase a wheel and tire package from VQ Motoring. I noticed that they are a sponsor of this site, so I have decided to warn everyone I can that they are a shady company and do not do things in a safe manner.
#1: The wheels and tires arrived and I installed them. The car would not move. The lug bolts they sent me were too long and hit the hub, keeping the car from moving. I called and asked if the wheels were right and was assured that I would be sent shorter bolts. They never showed up. If you're going to sell a wheel and tire package for a particular car, the package should install so that the car actually moves out of place. I had to install spacers on the car. Not a big deal, really but still represents bad customer service.
#2: Today, I had my gf's car at my dad's shop to check her tires out, etc. Well, upon just touching one of the valve stem caps, the entire valve stem shot across the shop. The valve stems were not installed correctly. They were coated with silicone RTV and slipped into the wheel. I'm guessing that the high heat in NC lately has taken its toll on the silicone and turned it loose. I thought the car was riding rough and wanted to inspect it. Several of the valve stems after checking the air are hissing constantly and won't hold. I'm sure that the valve stems are ready to shoot out of the wheel any minute.
Thank God that me or my family was not in the car on the highway when the valve stems decided to shoot out of the wheels. Obviously, VQ Motoring takes only things of monetary value into consideration and not the safety of their customers and their families. Not only should you not buy from them because of their selfishness and lack of customer service but mainly, because they do not care about your safety. They only want your money.
I will post pics of the valve stems that come out tomorrow, as you will see that they are clearly just RTV'd in place. I left the 1 from today at the wheel/tire shop.
#1: The wheels and tires arrived and I installed them. The car would not move. The lug bolts they sent me were too long and hit the hub, keeping the car from moving. I called and asked if the wheels were right and was assured that I would be sent shorter bolts. They never showed up. If you're going to sell a wheel and tire package for a particular car, the package should install so that the car actually moves out of place. I had to install spacers on the car. Not a big deal, really but still represents bad customer service.
#2: Today, I had my gf's car at my dad's shop to check her tires out, etc. Well, upon just touching one of the valve stem caps, the entire valve stem shot across the shop. The valve stems were not installed correctly. They were coated with silicone RTV and slipped into the wheel. I'm guessing that the high heat in NC lately has taken its toll on the silicone and turned it loose. I thought the car was riding rough and wanted to inspect it. Several of the valve stems after checking the air are hissing constantly and won't hold. I'm sure that the valve stems are ready to shoot out of the wheel any minute.
Thank God that me or my family was not in the car on the highway when the valve stems decided to shoot out of the wheels. Obviously, VQ Motoring takes only things of monetary value into consideration and not the safety of their customers and their families. Not only should you not buy from them because of their selfishness and lack of customer service but mainly, because they do not care about your safety. They only want your money.
I will post pics of the valve stems that come out tomorrow, as you will see that they are clearly just RTV'd in place. I left the 1 from today at the wheel/tire shop.
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08-06-2008, 02:43 PM
#10
Originally Posted by Z04
same here with #1. if you bought the right size wheel/tire you should not have to change the lug studs at all.
And no, the wheels did not hit the brakes. The bolts, when tightened, were going too far and must have hit the rotors?
08-06-2008, 03:21 PM
#12
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I have purchased a set of wheels from them and customer service is top notch.
Everything fit as advertised and have not experienced any of the above problems stated.
Must be an isolated incident?!?!?!?
Please post PIC's!
Everything fit as advertised and have not experienced any of the above problems stated.
Must be an isolated incident?!?!?!?
Please post PIC's!
08-06-2008, 03:28 PM
#14
Originally Posted by Steve-O Z33
And no, the wheels did not hit the brakes. The bolts, when tightened, were going too far and must have hit the rotors?
Is this a euro thing?OP I'm honestly sorry for any problems you have experienced and you are within your rights to complain, but when you start mouthing off like this:
Obviously, VQ Motoring takes only things of monetary value into consideration and not the safety of their customers and their families. Not only should you not buy from them because of their selfishness and lack of customer service but mainly, because they do not care about your safety. They only want your money.
08-06-2008, 04:02 PM
#18
Well, I should have known that people would be dicks on here. It's all my fault. I installed this wrong or did that wrong. You're all ignoring the fact that the freaking valve stems aren't even threaded into the wheel.
And to the guy who has a hard time taking me seriously. Buy something from them and call to work things out. They'll all but tell you to go screw yourself. Then when you wreck your car b/c the tire blows out, maybe you can take this issue seriously.
It's not very hard to install spacers for 1. 2, German cars are notorious for being sensitive to wheel/tire/suspension adjustments. I've had several VW and Audi enthusiasts tell me that spacers were going to reduce ride quality which is why I removed them and cut the lug bolts down.
I had a bad experience with a shop and they are compromising safety on the wheels that they sell. I thought it was deserving of a heads up to people. I guess the rest of you are too shallow to give a **** about anyone but yourselves.
And to the guy who has a hard time taking me seriously. Buy something from them and call to work things out. They'll all but tell you to go screw yourself. Then when you wreck your car b/c the tire blows out, maybe you can take this issue seriously.
It's not very hard to install spacers for 1. 2, German cars are notorious for being sensitive to wheel/tire/suspension adjustments. I've had several VW and Audi enthusiasts tell me that spacers were going to reduce ride quality which is why I removed them and cut the lug bolts down.
I had a bad experience with a shop and they are compromising safety on the wheels that they sell. I thought it was deserving of a heads up to people. I guess the rest of you are too shallow to give a **** about anyone but yourselves.
08-06-2008, 04:21 PM
#20
Originally Posted by Spike100
The pictures you promised should "tell the story" better than a "thousand words."
...subscribing, and reserving comments until the pics are up.
--Spike
...subscribing, and reserving comments until the pics are up.
--Spike
