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Tire FEATHERING: FYI

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Old May 13, 2004 | 09:16 AM
  #2821  
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Originally posted by msims
If the new tires have the new tread on them, I'll let everyone know.
The tires look like the original tread. The line goes all the way through the outter edge. I was happy about that. Although upon initial inspection, it looked like the tread pattern was different on each side of the tire. I'll try and take one off this weekend and snap a picture.

and DAMN! What a HUGE difference it made with the new tires. I forgot how smooth this car was. I really hope they issue a fix for this problem. It's nice to apply the breaks and not feel like I'm metal to metal.
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Old May 13, 2004 | 01:38 PM
  #2822  
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Default WEll......I live in Canada

and I just received a letter in the mail from Nissan informing me that my tires were going to be warranteed for an additional two years effective from first service date.

This is good news I think. I havent had a feathering issue, but my tires were noisy. The TSB seemed to get rid of it. I'll be following this thread as I have for months. However, I still maintain that some of this noise is just due to a very very soft.....noisy tire................alot of LExus and Auid owners were complaining of the same problems with these R40's.......just my two cents...happy motoring
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Old May 13, 2004 | 05:43 PM
  #2823  
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Default Update

After many hours on the phone today with NNA I got to the bottom of this new TSB. The warranty is for EACH set of tires up to 21000 miles for full replacement. If they replace your tires and they feather again under 21000 miles on those tires they will realign and replace them free for 24 months. Don't let them tell you any different, because it seems that half of the people at NNA don't even understand it.
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Old May 13, 2004 | 06:47 PM
  #2824  
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mxpx_8:

The replacement front tires they installed are the exact same brand, model, size, thread pattern.




Originally posted by mxpx_8
ahh ok thanks for the information.
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Old May 14, 2004 | 01:53 AM
  #2825  
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Default Re: Update

Originally posted by Satchel
After many hours on the phone today with NNA I got to the bottom of this new TSB. The warranty is for EACH set of tires up to 21000 miles for full replacement. If they replace your tires and they feather again under 21000 miles on those tires they will realign and replace them free for 24 months. Don't let them tell you any different, because it seems that half of the people at NNA don't even understand it.

I think this is stated pretty clearly in the letter NNA sent to everyone.
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Old May 14, 2004 | 04:48 AM
  #2826  
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" think this is stated pretty clearly in the letter NNA sent to everyone."

Has everybody received this letter? I am still waiting for his letter.
If it is stated that way, you could get free front tires on your z for life of car if problem is not fixed.

"After many hours on the phone today with NNA I got to the bottom of this new TSB. The warranty is for EACH set of tires up to 21000 miles for full replacement. If they replace your tires and they feather again under 21000 miles on those tires they will realign and replace them free for 24 months. Don't let them tell you any different, because it seems that half of the people at NNA don't even understand it."
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Old May 14, 2004 | 04:49 AM
  #2827  
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Question

Has everyone gotten the letter regarding this tire feathering issue from NNA yet? I have NOT.....I'm not sure if it has anything to do with my Z been a used car (I bought it used).
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Old May 14, 2004 | 05:10 AM
  #2828  
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Guess who called me today and told me I get a free set of tires.... NNA. That might not be a strange thing to you...but I have a 2004 model year Z. I only went to the dealership 2 times. I think they know I am going to file suit with them and they are trying to make me happy. Too bad it wont work....
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Old May 14, 2004 | 06:32 AM
  #2829  
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Originally posted by lemans
" think this is stated pretty clearly in the letter NNA sent to everyone."

Has everybody received this letter? I am still waiting for his letter.
If it is stated that way, you could get free front tires on your z for life of car if problem is not fixed.

"After many hours on the phone today with NNA I got to the bottom of this new TSB. The warranty is for EACH set of tires up to 21000 miles for full replacement. If they replace your tires and they feather again under 21000 miles on those tires they will realign and replace them free for 24 months. Don't let them tell you any different, because it seems that half of the people at NNA don't even understand it."
I posted the NNA letter on the following thread for those who have not received it. I received this around the begining of may.

https://my350z.com/forum/showthread....506#post835506
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Old May 14, 2004 | 06:55 AM
  #2830  
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Originally posted by lemans
"Has everybody received this letter? I am still waiting for his letter. If it is stated that way, you could get free front tires on your z for life of car if problem is not fixed."
The extended tire warranty is only for "2 years from the original in-service date", so after 2 years NO MORE FREE FRONT TIRES!!!
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Old May 14, 2004 | 07:34 AM
  #2831  
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Originally posted by Sooooie
Under the LL, it doesn't matter whether it is a defect, all that matters is that they can't fix it in a reasonable number of attempts. If I were bringing a claim against someone who sold me this car used, I would argue (probably successfully) that it is a defect, and I would use whatever evidence I could find to prove that they knew about it or should have known about it, and I would ask for punitive damages for the hassle, etc. Of course, NNA's official mantra is that it is simply a side effect of the performance aspect of the vehicle. BullS! My rear tires have 25,000 miles and are running great. I had Z rated tires on my 93 300zx TT and I went through tires about every 10-12K miles, but they didn't wear irregularly and cause vibration, shimmy and poor handling. They simply lost tread until the car was at risk of hydroplaning on wet pavement. These tires are ruined, not from normal tread wear but because of the defect in the suspension. I have not heard of one single instance where this problem has been fixed long term. Some have bought other, harder tires, which wear slower, but the problem is still there, they are just masking the symptoms. Eventually, before the full life of the tire is expired, those tires too will begin cupping and roaring and generally pissing the owner off. I can't speak for others, but I will not sell this lemon to an unsuspecting consumer without advising of this problem.

Boz23, that dealership failed to advise you of a pre-existing defect in that vehicle. I don't know exactly what the law provides in Arkansas regarding misrepresentation and omission with respect to vehicles, but I would think you may arguably have a valid claim. Of course, it all depends on the law and the evidence.
Sooopie, here is the problem with your case. As a consumer/owner I took my Z into the dealer and said it was making noise when I came to a stop. they checked it out and told me that the front tires were feathered because of alignment problem and that they were going to replace my tires. I get new tires and an alignment at 5000 miles. Say I have the problem again at 10000 miles and Nissan again replaces my tires (how nice) and realigns the Z. Then I get a notice in the mail from Nissan that they will cover my tires being rotated and replaced for 24 months because they are having alignment problems. How nice. When I sell my Z to a individual or trade it in to a dealer at say 50K miles with new shocks that have helped provide 25K mile wear from the now non-brigstone OEM tires, I owe no explaintion to the buyer. I am not selling this Z with any warranty from me and it has the remainder of the Nissan 5 year 60K mile powertrain warranty. I could of even had a accident that required the front suspension and front fenders to be fixed and as long as I don't sign a document that states that it had never been wrecked I am not at risk. It is a buyer beware market and you can get all of the attorneys you want and you would never win anything. Watch 20/20 and 60 minutes and talk to some attorneys and you will realize that unless you provide in writing false information you are not liable and would be wasting your time and money in court.
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Old May 14, 2004 | 11:25 AM
  #2832  
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Originally posted by Pit Bull
Sooopie, here is the problem with your case. As a consumer/owner I took my Z into the dealer and said it was making noise when I came to a stop. they checked it out and told me that the front tires were feathered because of alignment problem and that they were going to replace my tires. I get new tires and an alignment at 5000 miles. Say I have the problem again at 10000 miles and Nissan again replaces my tires (how nice) and realigns the Z. Then I get a notice in the mail from Nissan that they will cover my tires being rotated and replaced for 24 months because they are having alignment problems. How nice. When I sell my Z to a individual or trade it in to a dealer at say 50K miles with new shocks that have helped provide 25K mile wear from the now non-brigstone OEM tires, I owe no explaintion to the buyer. I am not selling this Z with any warranty from me and it has the remainder of the Nissan 5 year 60K mile powertrain warranty. I could of even had a accident that required the front suspension and front fenders to be fixed and as long as I don't sign a document that states that it had never been wrecked I am not at risk. It is a buyer beware market and you can get all of the attorneys you want and you would never win anything. Watch 20/20 and 60 minutes and talk to some attorneys and you will realize that unless you provide in writing false information you are not liable and would be wasting your time and money in court.
I don't need to watch TV and talk to attorneys because I am an attorney, for the last 12 years, and I am telling you without hesitation that if someone asks you if your car has been wrecked and you tell them "no" and sell it to them anyway, and they can prove that you told them "no" (either because the jury believes them over you or because they have a witness who also heard you tell them "no"), You, sir, are liable for fraud and misrepresentation and may be responsible to pay damages. There is no requirement that fraud be in writing. I don't care what Diane Sawyer or Barbara WaWa say.

Having said that, the scenario you describe in which you keep the car for 50K miles and put new shocks and new tires on it such that the problem is repaired, is very different than what I have previosly said. No, you will not be liable for fraud or misrepresentation for selling a vehicle and representing that it is not defective if you can prove it is not defective; that is a factfinder (whether jury or judge) believes you that the problem has been fixed. It is an issue of fact whether or not the vehicle has been fixed such that no defect exists. If I felt comfortable that Nissan or myself had fixed the problem appropriately, I certainly wouldn't feel any cumpulsion to notify a potential buyer that there is a defect with the car. If they asked me if I ever had any problems, however, I would truthfullly disclose that there was a feathering problem earlier which I feel has been remedied, and I would explain that the tires had lasted 25,000 miles without further feathering to buttress my position.

What I described earlier is the situation where you just happen to be in the middle of one of NNA's little TSB tricks where they give you new tires and spit on the axle and tell you it is fixed. Then, if you sell the vehicle to someone else, knowing as you do from reading this gargantuate thread that the problem is not, in fact, fixed, and you tell them that there are no problems, I think you expose yourself to potential liability if that other person can prove that you knew or should have known that it was not fixed and that you misrepresented to this. I'm not saying you lose every time under every circumstance, but you are playing with fire and potentially exposing yourself to legal liability. I personally wouldn't do it, and I wouldn't recommend anyone else do it either. Simply saying, "NNA told me it is fixed so I can represent that everything is A-OK to any potential buyer", with the extensive knowledge that we all have, is disingenuous, and a half way intelligent judge or jury will see that and hold you accountable. IMHO.
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Old May 14, 2004 | 11:32 AM
  #2833  
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Originally posted by Sooooie
I don't need to watch TV and talk to attorneys because I am an attorney, for the last 12 years, and I am telling you without hesitation that if someone asks you if your car has been wrecked and you tell them "no" and sell it to them anyway, and they can prove that you told them "no" (either because the jury believes them over you or because they have a witness who also heard you tell them "no"), You, sir, are liable for fraud and misrepresentation and may be responsible to pay damages. There is no requirement that fraud be in writing. I don't care what Diane Sawyer or Barbara WaWa say.

Having said that, the scenario you describe in which you keep the car for 50K miles and put new shocks and new tires on it such that the problem is repaired, is very different than what I have previosly said. No, you will not be liable for fraud or misrepresentation for selling a vehicle and representing that it is not defective if you can prove it is not defective; that is a factfinder (whether jury or judge) believes you that the problem has been fixed. It is an issue of fact whether or not the vehicle has been fixed such that no defect exists. If I felt comfortable that Nissan or myself had fixed the problem appropriately, I certainly wouldn't feel any cumpulsion to notify a potential buyer that there is a defect with the car. If they asked me if I ever had any problems, however, I would truthfullly disclose that there was a feathering problem earlier which I feel has been remedied, and I would explain that the tires had lasted 25,000 miles without further feathering to buttress my position.

What I described earlier is the situation where you just happen to be in the middle of one of NNA's little TSB tricks where they give you new tires and spit on the axle and tell you it is fixed. Then, if you sell the vehicle to someone else, knowing as you do from reading this gargantuate thread that the problem is not, in fact, fixed, and you tell them that there are no problems, I think you expose yourself to potential liability if that other person can prove that you knew or should have known that it was not fixed and that you misrepresented to this. I'm not saying you lose every time under every circumstance, but you are playing with fire and potentially exposing yourself to legal liability. I personally wouldn't do it, and I wouldn't recommend anyone else do it either. Simply saying, "NNA told me it is fixed so I can represent that everything is A-OK to any potential buyer", with the extensive knowledge that we all have, is disingenuous, and a half way intelligent judge or jury will see that and hold you accountable. IMHO.
P.S. For the tiny legal CYA print, I AM NOT YOUR LAWYER. I AM NOT REPRESENTING ANY OF YOU. I AM NOT FAMILIAR WITH THE LAW IN EVERY JURISDICTION AND DO NOT HAVE ALL OF THE FACTS RELATED TO EACH OF YOUR SITUATIONS. IF YOU HAVE LEGAL QUESTIONS YOU SHOULD CONSULT A QUALIFIED ATTORNEY AUTHORIZED TO PRACTICE LAW IN YOUR JURISDICTION.
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Old May 14, 2004 | 01:13 PM
  #2834  
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Originally posted by Sooooie
.... Simply saying, "NNA told me it is fixed so I can represent that everything is A-OK to any potential buyer", with the extensive knowledge that we all have, is disingenuous, and a half way intelligent judge or jury will see that and hold you accountable. IMHO.
The fact of the matter is in many cases where the feathering has occurred; the owner has reported (on this very thread) that the problem is fixed. Additionally varying degrees of tire feathering have been observed. The degrees range from - mild feathering/one TSB fixed to extreme feathering/multiple services/eventual LL action. This is not a discrete failure of a particular device (i.e. defective injector that causes spontaneous explosion of the vehicle – far fetched but I hope you get the point). It is an adjustment issue that originated at the factory, thus it is being handled under the “adjustment” warranty that NNA has so kindly extended to two years. Miss adjustments, repeated or not, vary in severity while defects are a discrete failure.

The "extensive knowledge" you speak of goes no further than the people who haven't had the problem fixed (for who really knows why? bad alignment?? what???). We know nothing of the owners who do not participate in online forums and who have had the problem fixed and have quit bitching. There is no quantified statistical data (i.e. evidence) that states just how many owners have this problem, how many owners have had a chronic problem, and certainly no admission from NNA beyond “bad alignment-soft tires”.

How do you establish the severity necessitating discloser to a potential buyer? You are the lawyer, in your opinion how would you establish this? How would you argue that a person who had the Z serviced (alignment) one time for feathering with no reoccurrence should legally disclose this information? Additionally, how would you differentiate this from any other abnormal tire wear corrected by an alignment? Any other declaration would be based on your personal “impression” of the frequency and case-by-case severity of this problem. At this point there is not enough quantified information regarding this “potential” defect to formally and legally call it a defect.

The bottom line (IMHO) is if you honestly think it is fixed then no reportable problem exists.
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Old May 14, 2004 | 02:05 PM
  #2835  
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Originally posted by pulpz2
The fact of the matter is in many cases where the feathering has occurred; the owner has reported (on this very thread) that the problem is fixed. Additionally varying degrees of tire feathering have been observed. The degrees range from - mild feathering/one TSB fixed to extreme feathering/multiple services/eventual LL action. This is not a discrete failure of a particular device (i.e. defective injector that causes spontaneous explosion of the vehicle – far fetched but I hope you get the point). It is an adjustment issue that originated at the factory, thus it is being handled under the “adjustment” warranty that NNA has so kindly extended to two years. Miss adjustments, repeated or not, vary in severity while defects are a discrete failure.

The "extensive knowledge" you speak of goes no further than the people who haven't had the problem fixed (for who really knows why? bad alignment?? what???). We know nothing of the owners who do not participate in online forums and who have had the problem fixed and have quit bitching. There is no quantified statistical data (i.e. evidence) that states just how many owners have this problem, how many owners have had a chronic problem, and certainly no admission from NNA beyond “bad alignment-soft tires”.

How do you establish the severity necessitating discloser to a potential buyer? You are the lawyer, in your opinion how would you establish this? How would you argue that a person who had the Z serviced (alignment) one time for feathering with no reoccurrence should legally disclose this information? Additionally, how would you differentiate this from any other abnormal tire wear corrected by an alignment? Any other declaration would be based on your personal “impression” of the frequency and case-by-case severity of this problem. At this point there is not enough quantified information regarding this “potential” defect to formally and legally call it a defect.

The bottom line (IMHO) is if you honestly think it is fixed then no reportable problem exists.

And that is the other side of the argument that the seller's attorney would advance, well done I might add, Your questions imply that there is a legal definition of when a problem (that can't be or hasn't been fixed or for which attempted repairs are being made) becomes a defect. There usually isn't. Like I said, this is a factual issue decided by a jury of your peers based upon the particular facts of your case. If you get the TSB, drive the car for 15K miles and report to everyone (on and off this forum) that the problem is fixed and it is, then it is no problem, obviously. If you get the TSB, drive the car for 3K miles and have no reason to believe it isn't fixed (because you haven't read or this thread where hundreds of owners have reported that it doesn't fix the problem), then it is probably no problem. If you get the TSB, drive the car for 3K miles, read this forum and then run out to sell your lemon mobile before you get screwed by the decline of the market for the lemon mobile, you just might be a perpetrator of fraud, IMO. That is all I'm saying. I am just not sure many of us can honestly say we know it is fixed by the TSB or any other remedy, nor would I have an easy time personally believing any post on here that the problem was fixed by any simple solution. I just think they have all been tried and failed thus far. I have just seen too many, hundreds and hundreds of posts, indicating that the problem was not fixed by any of these TSBs. And I know from my own experience that it hasn't been fixed by four separate adjustments and two new sets of tires. Again, I only gave this personal opinion to begin with in trying to express my frustration that I personally cannot sell this vehicle to an individual knowing in my heart that it is defective and there is no fix offered yet by NNA. Even without evidence of my posts here, I wouldn't want to have to respond to a suit brought by my buyer claiming I duped him. Life is too short man.
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Old May 14, 2004 | 02:39 PM
  #2836  
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Originally posted by Sooooie
And that is the other side of the argument that the seller's attorney would advance, well done I might add, Your questions imply that there is a legal definition of when a problem (that can't be or hasn't been fixed or for which attempted repairs are being made) becomes a defect. There usually isn't. Like I said, this is a factual issue decided by a jury of your peers based upon the particular facts of your case. If you get the TSB, drive the car for 15K miles and report to everyone (on and off this forum) that the problem is fixed and it is, then it is no problem, obviously. If you get the TSB, drive the car for 3K miles and have no reason to believe it isn't fixed (because you haven't read or this thread where hundreds of owners have reported that it doesn't fix the problem), then it is probably no problem. If you get the TSB, drive the car for 3K miles, read this forum and then run out to sell your lemon mobile before you get screwed by the decline of the market for the lemon mobile, you just might be a perpetrator of fraud, IMO. That is all I'm saying. I am just not sure many of us can honestly say we know it is fixed by the TSB or any other remedy, nor would I have an easy time personally believing any post on here that the problem was fixed by any simple solution. I just think they have all been tried and failed thus far. I have just seen too many, hundreds and hundreds of posts, indicating that the problem was not fixed by any of these TSBs. And I know from my own experience that it hasn't been fixed by four separate adjustments and two new sets of tires. Again, I only gave this personal opinion to begin with in trying to express my frustration that I personally cannot sell this vehicle to an individual knowing in my heart that it is defective and there is no fix offered yet by NNA. Even without evidence of my posts here, I wouldn't want to have to respond to a suit brought by my buyer claiming I duped him. Life is too short man.
Your talking about "what is going on in someones mind" you won't prevail in court based on what was in someones mind or what you thought was in their mind. I know you can sue anybody for anything but you would never win the case agains't the seller. Unless they put something in writing or you have a witness that states they heard the seller state that there was no "problem" with the car. Any car I have ever sold to an individual was sold with a contract that stated "AS IS" "NO implied warranty" and I would not lie to a buyer, you don't need to lie. I would encourage them to educate themself about the vehicle. When you trade it into a dealer you normally have to sign a statement about if the vehicle has ever been in an accident. They don't ask about anything else. A friend of mine is a wholesaler and he has never heard about the tire feathering on the 350Z and he did not care. He buys them and he sells them for a profit. No one should worry about getting sued over selling their Z because the tires feather, give me a break!!!
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Old May 14, 2004 | 02:49 PM
  #2837  
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I traded a Dodge trunk into a dealer. I signed the paper stating that I had no knowledge of the truck ever being in a wreck (I bought it used) a month later the used car sales manager asked me if I had ever gotten a carfax on my old truck. I told him I had not, he said he ran one and it had been in a wreck when it was a couple of months old and owned by a previous owner. Guess what not my problem, I never attested to anything that was not true, and he did not imply that I had. Buyer Beware! But in the future if I ever look at buying a used vehicle I will ask to see a current carfax.
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Old May 14, 2004 | 03:44 PM
  #2838  
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Default Re: Re: Update

Originally posted by pulpz2
I think this is stated pretty clearly in the letter NNA sent to everyone.
I thought it was clear also, but my dealer and 5/6 of the people I talked to at NNA seemed to feel different. Being that I spent many hours on the phone dealing with this and reached a positive conclusion, I thought some people here might want to know. I didn't think there were many people with as many miles (26k) as I have. If I had not been extremely persistent with NNA, I would be $240 poorer now, and would have been buying more tires in a few months. Sorry if reading my post inconvenienced you.
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Old May 14, 2004 | 04:31 PM
  #2839  
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Default Re: Re: Re: Update

Originally posted by Satchel
I thought it was clear also, but my dealer and 5/6 of the people I talked to at NNA seemed to feel different. Being that I spent many hours on the phone dealing with this and reached a positive conclusion, I thought some people here might want to know. I didn't think there were many people with as many miles (26k) as I have. If I had not been extremely persistent with NNA, I would be $240 poorer now, and would have been buying more tires in a few months. Sorry if reading my post inconvenienced you.
Reading your post was not an inconvenience. I think your situation sheds light on a problem that should be addressed. This is one of the reasons why I posted the letter I received because I suspect it would become one more issue in resolving this feathering problem.

Personally, I would take the letter to the dealer and have the service advisor read it in front of me and explain to me what the notice states. If what he says is not acceptable then ask for his boss and repeat the process. If, again, unsatisfied then his boss, etc. If everyone at that dealer refuses to support the notice as intended then go to another dealer.

From my experience many dealers are trying very hard to fulfill the customer satisfaction levels NNA has set (unfortunately NNA is doing very little on their end). Thus, I suspect it won’t take long to find a reputable dealer.

Unfortunately, we as owners must approach the issue with tenacity. We must hold the service advisors etc. accountable for the work they are performing. We cannot simply approach the problem expecting things will be taken care of by the “professionals” with good service and a smile.
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Old May 15, 2004 | 10:44 AM
  #2840  
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Default Re: Re: Does anyone have an alignment fix update?

Originally posted by JimH
I had the alignment done about 1100 miles ago. I presently am going on 14,000 miles total. They also did the tire swap side to side. Initially, the low speed growling was gone and it was sweet while on the road at any speed. The silence lasted less than 500 miles in my case. Now, the tire noise (growling) is easily heard all the way up to 85mph. I was very unhappy to say the least! I have put an additional 600+ miles on and it is just getting worse. I told my s/w I wanted the paperwork showing the alignment details when I p/u my car. I did not receive the alignment details from my service writer afterward. Now, I wish I had demanded them from him at that time because he is now saying that the only way those are released is that if I had paid for the alignment, not when warrantee work is done Duh, ALL the 350's are still under warrantee and I have seen that sheet posted here from another 350 owner.
I am thouroughly miffed with their attitude. Finally, I got to the top service dog and he listened, made a few notes and said my new tires would be here on Monday! I had been trying to get them to do this for well over a month to no avail. It is so important to get above the service writers, shop foreman, etc. if you want to get things taken care of. Even though they have finally rectified this situation, I expect the same type of hassle the next time I need them to stand up and take action for me and the car. I am not willing to go through this each time before reaching satisfaction w/Nissan dealers.
This has left me with a real sour taste in my mouth with this dealership and I will be changing dealers asap.
And so...... Nissan dealers continue to shoot themselves in the foot. Regards, Jim
I live in California and go through the same hassles with my dealer. I have given them bad marks every time. I just think Nissan as a whole has rude and ignorant service employees. I'm taking my Z to someone else for my Toe and wheel alignment.
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