Well that last was a bit messy.....
Burried somewhere back in this long list of coments is a number of NNA addresses.
If you can't find them, PM me and I will try to find them in my records.

 

The change is that Nissan claims the 04' are fine.

My 04' feathered at 7000 miles, when I called nissan I spoke to Collette(SE area rep...one step above the claims reps). She said Nissan would not pay for tires on an 04' because there is no problem. She also refused to give me the name and number of her boss, claiming her boss would tell me the same thing.

This is a great way for nissan to build brand loyalty.

 

My '04 has feathering. I gave Nissan two chances to offer me a fix. Each time they claimed nothing is wrong. Now they have a lawsuit on their hands hehe. Full buyback of my car plus lawyer fees paid. I don't mess around when it comes to crap like this. I'll let the court decide if driving around with a thunderus roring sound from my tires is 'normal'. What jury of 12 people would agree to that (that is if it even makes it to a trial, which I highly doubt).

 

I spoke to Aaron ,from NNA, yesterday about the cupping and roaring on my '04. These are my second set of tires, and I have 11,000 miles on them. My previous set lasted about the same amount of miles. My tires have plenty of tread left, it's just cupping on both sides of the tire. In any case, Aaron has stated that NNA will do nothing for me because the latest TSB only covers '03 models.

I requested them to realign my car because the alignment adjustments they performed previously did not work, and he responded that it will be on my dime. To make things worse, I call the dealership, and they want $90 to do the alignment! No thank you, I'll take it to an alignment shop that knows what they're doing, and won't overcharge me either.

I tell everyone that inquires me about the tire roaring, and Nissan's inability to deal with this problem. I have been dissuading people from buying this car for a year now, and I don't care about any plummeting resale value. I didn't buy this car as an investment. Nissan just needs to learn a lesson about dealing with problems.

On a side note, does anyone know of a good alignment shop in Sacramento? I am going to try to fix this problem myself a few suspension changes and alignment.

 

That Aaron fellow is a real pain in the a** to work with, isn't he? Although, it seems like most of these NNA folk are the same way.

If I flip my tires around so that the side of the tire facing the wheel well is flipped around, would that temporarily fix the problem? I think if I do that and have a good alignment shop realign my suspension, at least the road noise will subside.

By the way, I filed a formal complaint to BBB. Hopefully I hear back from them soon. It's just really bad to feel helpless. That's how I feel right now. Seems like there's nothing I can do at this point but spend my hard earned money on a problem that should be paid for by Nissan

 

I personally believe that Nissan is still headed towards a big, fat class-action lawsuit over this issue. I have been through about six or seven sets of tires already. I don't drive on a track, road track or slolam course, and most of my miles are highway miles. when the right, (or let's say successful) lawyer gets hold, we'll all be getting notices in the mail. ( I used the term successful, as my experience says lawyers don't have to be right, just successful) I can't believe the real press, news or television hasn't whipped up on Nissan at this point). Incidintally, I will be purchasing my own tires next time as I have found it is easier to purchase than to argue. I am 0ver 50,000 miles and fifty years of age and I'm tired of fussing about tires. Hopefully, the Z tire wear problem will be fixed by the 2006 models. That is, if they're not discontinued. Just my thoughts for the day. No responses please.

 

I know you said "no responses", but I wanted to ask all of you this question. Is there a class-action lawsuit in the works as we speak? If so, would all owners of '03 and '04 350Zs get notification?

 

There is a class action suit going on for the 2003, they sent out a questionaire however the questionaire was not valid for the 2004....

http://www.sheller.com/Practice.asp?PracticeID=145



http://www.nissantireproblems.com/

Hope this helps... Matt

 

Is it possible to have a thread with that info stickied?

 

Matt, that's what I meant by "big fat lawsuit". I didn't want to get into it again, but appreciate your response. I was not aware of the lawsuit ongoing. As far as notification, aren't all members of a "class" action lawsuit require to be notified when something is going on like this?

Incidentally, it appears that 2004 models are indeed included here.

 

Why join a classaction lawsuit? You won't get much of a settlement more than likely. Just sue them yourself like I am. When I win Nissan will be forced to buy back my car at full purchase price plus pay my lawyer fees. The only thing I may need to pay is a milage offset.

 

I owned a 1991 Acura NSX, the rear tires might last 8K miles. The owners ended up taking Acura to court class action and they change something to correct the problem. I don't know what happened, I just kept putting new tires on the rear it was too much fun to drive to complain about the tires

 

They must be paying jar heads fat cash these days.

 

USMC 1969-71 then I finished my education and started making the big $$$

 

Read your post and sounded like something I would have written. Dealership won't help, 1-800-NISSAN1 would not return my calls, use to have huge respect for Nissan but that is all but gone, and finally had to request to speak to a supervisor.

I started my calls to 1-800-NISSAN1 on Nov 9th and never received one call back even though I was told I would receive a call within 48HOURS! After 5 calls my file was turned over to a specialist who never called me even though I left messages on her machine. When I called 1-800-NISSAN1 and told them they were blowing me off and I needed to speak to someone higher up my case was turned over to a supervisor. She did call me back but told me there was nothing Nissan could do for me since I drive a 2004 and my tires had more than 12,500 miles on them.

I had to replace my tires at 15,000 (inside tread was worn to the belt). What really pissed me off was the fact that every 3750 miles my Nissan dealership did the oil change and 100 point inspection on my Z but didn't catch the worn tires until the warrenty was gone (12,500 miles).

DON"T GIVE UP. If you have under 12,500 miles your tires are still covered!

Tell 1-800-NISSAN1 that you MUST SPEAK TO A SUPERVISOR!

Finally be courteous and PERSISTENT!!!! Don't accept their BS that NO 2004 Z's have the problem or that they never hear complaints from 2004's.

You do know that there is a class action lawsuit (I believe only in CA) for 03's and 04's, right????

 

Why don't you guys sue Nissan? I took my car (2004) to the dealership twice for the tire issue. I was refused replacement tires both times. Infact they were unwilling to do anything than tell me that the problem was 'normal for a sports car'. I then called 1800 Nissan. They told me they would do nothing. That same week I got a lawyer and I am now in the process of suing them (NNA). I did not pay 33,000 for a car and warranty only to get no service for a defective product.

IMO the reason Nissan is not fixing this issue is because it is cheaper for them to hand out tires to the few people that complain. And I believe outside of this message board there are not as many people complaining because they do not know any better. People are not that bright some times. Take for example how many people have this issue but just keep accepting to do nothing about it. I for one do not intend to lay down and let Nissan take advantage of me. Soon they will be forced by law to buy back my car at full purchase price and pay my lawyer fees.

I mean there is only so much a consumer can take. I gave Nissan three different times to honor their own warranty and they refused every time. In fact they kept telling me it is 'normal' for a car to burn through tires like mine are. However, they are giving owners of 2003 Z's free tires??? How can this be? That fact alone wins my case!

 

I'm curious, how many miles do you have on your 2004? I'm at 18000 now and I'm on hold with a Nissan supervisor. At 14,700 they found my problem through a 100 point inspection. The supervisor said Nissan will do nothing for me so now she is on the phone with my local dealership trying to get the service manager to do something. Funny thing about that is he wouldn't even give me a free alignment the day they discovered my tires worn to the belt.

I would love to hire a lawyer so I'm curious to hear from others who took that route what kind of info/documentation your laywer required to make your case. What will it take to win against a mighty corporation like Nissan???

 

"What will it take to win against a mighty corporation like Nissan???"

Write letters to Nissan, and cc the letters to every car magazine (including online car reviewers like edmunds). Mighty corporations hurt when their mass products are flawed. I'd love to get a list of magazine editors with their addresses on file so that I can send them a copy.

 

I come on here every once in a while to see if this is ever going to be resolved. Obviously, not.

WNC35OZR, I went the better business bureau route. It took about 60 days soup to nuts. I won my case and did not even have to go to an arbitration hearing.

I had sent the BBB my entire mechanical record (a small book), web and magazine reports, a short letter in detail of my complaint, a copy of this thread. Basically, everything I could get my hands on. In the end, I basically won due to the car stalling on me twice due to ECU failure and plaing on my fear for my life which is true. Overall, my frustration with the car was the tires and the road noise. The nit picky creaks and pops, the pull to the right, etc were nuisances I had lived with.

The final straw was when the car died twice and it happened at around 34,500 miles. The BBB based my payoff on the lemon law formula. I have the payoff letter from NNA in my files.

Ultimately, I traded the car in because in TX, you are taxed on the net difference between the new car price and your trade in value. This worked to my advantage so I did it this way. I would haved loved to get the check from NNA, though.

PErsonally, let me know if you need any help. These guys are due all the hassle they can get.

EZCHIEF