Notices
Maintenance & Repair 350Z up keep and diagnosing/fixing problems

Tire FEATHERING: FYI

Thread Tools
 
Search this Thread
 
Old Apr 19, 2004 | 09:51 AM
  #2681  
pulpz2's Avatar
pulpz2
Registered User
 
Joined: Aug 2003
Posts: 769
Likes: 0
From: Dayton OH
Default

Originally posted by bosotheclown2002
>>
Has anyone experienced a slight jitter in the stearing wheel at freeway speeds?
<<

I am getting the same "jittering" on the expressway from time to time but I have not figured out what it is. The only place I fill it is in the steering wheel.

I had the tire swap and alignment done about 5000 miles back. New tires replaced about 3000 miles back. Feathering is returning on outside of tread now.
Maybe this "jitter" is caused by feathering of the outside tread. Did you notice the jitter when the tires were new?
Reply
Old Apr 19, 2004 | 09:52 AM
  #2682  
msims's Avatar
msims
Registered User
 
Joined: Aug 2003
Posts: 150
Likes: 0
From: Hesperia, CA
Default Re: Re: Re: Very improtant to remember...

Originally posted by lew f
Pit Bull:
Why would you spend sooo much money on fixing a problem Nissan is responsible to fix"?
If I could spend around $500 to permanently fix this problem - It would be valuable to me, as I would save a lot of time and head ache to acheive the goal. Sure Nissan should fix the problem, but damn ... the time involved in dealing with this problem alone is worth more than $500 to me. And it seems like it's going to take a class action law suit to get Nissan to actually do anything about the problem. They have had over two years now to find a solution to the problem. Don't think they haven't weighed the cost of repair (for all vehicles) vs. the cost of litigating the percentage of owners who actually complain.

They are in a catch-22 - when talking about profit on these vehicles. It is definately not a safety problem - so from a corporate perspective - there is no rush or need to spend millions of dollars to fix it. The variables they consider are:

1) Customer Loyalty - and lets face it - 99% of 350Z owners will put up with this problem for the shear joy of owning and driving the car.

2) Law Suits - OK - if they become large enough, I think they may consider settling with all owners, and issuing a permanent fix. But they will definately wait to see how the courts are leaning in this. Expect years before a real solution develops.

3) Lemon Law - Sure, they don't want lemons on their hands, but how many people will actually pursue this course of action?

4) Remaining silent and nit-picking the problem - If they drag their feet long enough, they can simply fix the symptoms of the problem for the people who complain. Eventually (after two years, or whatever) - they won't have to do a damn thing. And if it goes to court - then see number 2.

The most cost effective solution for Nissan at this point is number 4. The most expensive solution for Nissan is number 2, and they will only spend the money if forced to do so. Number 1 really isn't a problem, unless you are in the class of people who can spend $50k to $70k plus for a sports car. If your not, then you will live with the problem, and like it (or fix it yourself) - because frankly, it's the best poor mans sports car on the market anywhere on the planet.

But stop kidding yourselves ... Don't you think that after two years, Nissan engineers don't know what the permanent fix is? Of course they do! They could have easily designed the entire car in less than a year - this problem is peanuts for a seasoned engineer. But if they issue a recall, they will undoubtedly have to spend $500 per vehicle to fix it. Multiply that by the number of Z's on the road, and it spells BIG FRIGGIN BUCKS!

So they are playing their cards with their best poker face at this point. Personally, I just want the problem to go away, so if someone out there actually finds an after market fix - and it's around $500, count me in. I don't have the time to dick with this anymore.
Reply
Old Apr 19, 2004 | 09:55 AM
  #2683  
msims's Avatar
msims
Registered User
 
Joined: Aug 2003
Posts: 150
Likes: 0
From: Hesperia, CA
Default

Originally posted by pulpz2
It's really strange. Its not an out and out vibration typically associated with wheel balance ( although this might be the cause). It's more like a slight shudder in the resistance in the steering wheel.
I have noticed this on the 215 freeway between the 15 and the 57 (new patch of freeway which opened up last year). But I haven't really noticed it on any other freeways. I always assumed it was the car feeling the abnormalities (or patterns) in the pavement.
Reply
Old Apr 19, 2004 | 10:45 AM
  #2684  
350z-z33's Avatar
350z-z33
Registered User
iTrader: (5)
 
Joined: Oct 2002
Posts: 899
Likes: 1
From: New York City, NY
Default Re: Re: Re: Re: Very improtant to remember...

Originally posted by msims

But stop kidding yourselves ... Don't you think that after two years, Nissan engineers don't know what the permanent fix is? Of course they do! They could have easily designed the entire car in less than a year - this problem is peanuts for a seasoned engineer. But if they issue a recall, they will undoubtedly have to spend $500 per vehicle to fix it. Multiply that by the number of Z's on the road, and it spells BIG FRIGGIN BUCKS!

I know Nissan sold about 30,000 units of the 350Z for model year 2003 in the US and if you do the math at $500 a pop that's $15,000,000 to do this tire feathering recall ...... I don't think Nissan will do it any time soon (if they decided to do it)...
Reply
Old Apr 19, 2004 | 04:49 PM
  #2685  
Superfly84zx's Avatar
Superfly84zx
Registered User
 
Joined: Jan 2003
Posts: 123
Likes: 0
From: Canada
Default

That steering wheel shudder might be one or both of your front tires with too much toe out I believe...or was it too much toe it...I forget but I bet the alignment is too far out...Maybe set to combat the tire wear??? Does it feel like you're driving in a deep rutted highway...you know the ones that have the transport trucks lane sink ruts? That wandering feeling? Just a guess.
Reply
Old Apr 19, 2004 | 10:51 PM
  #2686  
AmyCroft's Avatar
AmyCroft
Registered User
iTrader: (3)
 
Joined: Jan 2003
Posts: 1,737
Likes: 0
From: Southern California
Default Re: Re: Re: Re: Re: Very improtant to remember...

Originally posted by 350z-z33
I know Nissan sold about 30,000 units of the 350Z for model year 2003 in the US and if you do the math at $500 a pop that's $15,000,000 to do this tire feathering recall ...... I don't think Nissan will do it any time soon (if they decided to do it)...
Fixing the 350Zproblem is cheaper than tires and losing Reputation and Business.

AmyCroft -


P.S. Feathering testing 2003 350Z continues. 24 Month TSB
Reply
Old Apr 20, 2004 | 01:40 AM
  #2687  
pulpz2's Avatar
pulpz2
Registered User
 
Joined: Aug 2003
Posts: 769
Likes: 0
From: Dayton OH
Default

Originally posted by Superfly84zx
That steering wheel shudder might be one or both of your front tires with too much toe out I believe...or was it too much toe it...I forget but I bet the alignment is too far out...Maybe set to combat the tire wear??? Does it feel like you're driving in a deep rutted highway...you know the ones that have the transport trucks lane sink ruts? That wandering feeling? Just a guess.
Yes, this is baically how it feels. However, the effect is not as pronounced as one would expect to feel on a rutted highway. It is subtle, and if someone else were to drive the car they would very likely not notice it. For example, my wife drives the car about once a week. She has not noticed it but if I were to point it out to her she would.

Btw, TSB (tire swap, etc.) alignment specs are as follows:

Left Front
_______Actual__Before__Specified__Range
Camber_-0.60___-0.60____-1.90____-0.40
Caster___8.10___8.10_____0.60____17.10
Toe_____0.03___-0.07_____0.02____0.06
SAI____________________12.20____13.70
Included Angle___________10.30___13.30
Turning Angle Diff.________-8.00____-4.00

Right Front
______Actual_ Before__Specified__ Range
Camber__-0.70_-0.80____-1.90____-0.40
Caster___8.90__8.90_____0.60____17.10
Toe_____0.04__-0.03_____0.02____0.06
SAI___________________12.20___13.70
Included Angle ________10.30____13.30
Turning Angle Diff._______-8.00____-4.00

Front
____________Actual Before Specified Range
Cross Camber 0.10 0.10 -0.80 0.80
Cross Caster -0.70 -0.70 -0.80 0.80
Total Toe 0.07 -0.10 0.03 0.12



Left Rear Toe changed from -0.20 to 0.02
Right Rear Toe changed from -0.08 to 0.04
Specified was 0.02

The dealership did not do the alignment. They sent it across the street to Firestone. I do not know if they used a Hunter Series 611 machine. I will call today and findout.
Reply
Old Apr 20, 2004 | 09:02 AM
  #2688  
msims's Avatar
msims
Registered User
 
Joined: Aug 2003
Posts: 150
Likes: 0
From: Hesperia, CA
Default Re: Re: Re: Re: Re: Re: Very improtant to remember...

Originally posted by AmyCroft
Fixing the 350Zproblem is cheaper than tires and losing Reputation and Business.

AmyCroft -


P.S. Feathering testing 2003 350Z continues. 24 Month TSB
You are assuming they are going to mail a recall notice to every single Z owner and ask them to come in for tire replacement. No, replacing tires on 5% of the vehicles (or however many they actually receive complaints about) is still cheaper than issuing a formal recall.
Reply
Old Apr 20, 2004 | 09:59 AM
  #2689  
robf's Avatar
robf
Charter Member #70
 
Joined: Jun 2002
Posts: 59
Likes: 0
From: Oak Hill VA
Default

I took my car (VIN xxxxx410) into the dealer with New TSB in hand. They told me that even though they new I had the problem they would have to have a tech run the tests to document the problem before they could authorize/order the tires. I said ok, I'll dropit if off tomorrow.

They called me back today to tell me that they talked to their Service Manager and he said that it (the TSB) was not effective yet. there would be a recall next month with Nissan sending me a letter (I think the one attached today that would be he said he thought it would be May 14th. I said, ok, schedule me for May 14th. So I am scheduled, but who knows.

Just wanted to add my 2-cents. Anyone have a different story?
Reply
Old Apr 20, 2004 | 11:27 AM
  #2690  
350z-z33's Avatar
350z-z33
Registered User
iTrader: (5)
 
Joined: Oct 2002
Posts: 899
Likes: 1
From: New York City, NY
Question

Did I just hear "RECALL"???
Reply
Old Apr 20, 2004 | 11:31 AM
  #2691  
kbsig106's Avatar
kbsig106
Registered User
 
Joined: Jan 2003
Posts: 414
Likes: 0
From: Jacksonville, Florida
Default Recall....

Originally posted by 350z-z33
Did I just hear "RECALL"???

Not in our wildest dreams.... The whole mail out is going to be for the 24/24 on the tires and alignment. It's going to be a form letter sent to all 2003 350z owners. What's going to be funny is if I receive one since I just had my LL hearing - which BTW I should find out the results by Friday.

Last edited by kbsig106; Apr 20, 2004 at 11:37 AM.
Reply
Old Apr 20, 2004 | 11:46 AM
  #2692  
alex30327's Avatar
alex30327
Registered User
 
Joined: Sep 2002
Posts: 575
Likes: 0
From: Atlanta
Default

This is hilarious. My friend, I am sorry to inform you that your dealer is jerking your chain. If I were you I would go to a more reputable dealership.



Originally posted by robf
I took my car (VIN xxxxx410) into the dealer with New TSB in hand. They told me that even though they new I had the problem they would have to have a tech run the tests to document the problem before they could authorize/order the tires. I said ok, I'll dropit if off tomorrow.

They called me back today to tell me that they talked to their Service Manager and he said that it (the TSB) was not effective yet. there would be a recall next month with Nissan sending me a letter (I think the one attached today that would be he said he thought it would be May 14th. I said, ok, schedule me for May 14th. So I am scheduled, but who knows.

Just wanted to add my 2-cents. Anyone have a different story?
Reply
Old Apr 20, 2004 | 12:09 PM
  #2693  
pulpz2's Avatar
pulpz2
Registered User
 
Joined: Aug 2003
Posts: 769
Likes: 0
From: Dayton OH
Default

Originally posted by pulpz2

The dealership did not do the alignment. They sent it across the street to Firestone. I do not know if they used a Hunter Series 611 machine. I will call today and findout.

I called the Firestone Tire Center that did the alignment. Turns out they use a Hunter 211 alignment machine. I asked him about the specified toe-in setting being different than those specified in the TSB. He said they went by what the dealer told them. (See previous post for actual alignment data) Firestone had yet to receive the 2004 publication stating the 2003 model year alignment specs.

So I called the dealership. The service advisor was not aware of the most recent TSB. I asked him why Firestone was told to set the total toe-in to 0.1 (0.07 actual) instead of 0.2 as specified in the TSB. He couldn't give me a straight answer.

However, he did say that the toe-in specified in the TSB is different than that specified in the normal service manuals. He was going to find out exactly what the settings are supposed to be and the Z goes back in tomorrow for another alignment.

Perhaps the "jitter” is a result of incorrect alignment (as suggested by superfly84zx). I will ask the service advisor about this tomorrow.

One final note - two different service advisors at this dealership (Castrucci Nissan, Dayton, Ohio) said that they have performed the TSB on several Zs and have had none come back for follow up service. Likewise, the Firestone guy said the same thing when I mentioned several people were having problems with tire feathering even after having the TSB performed.

To be continued...

Last edited by pulpz2; Apr 20, 2004 at 12:13 PM.
Reply
Old Apr 20, 2004 | 08:49 PM
  #2694  
AmyCroft's Avatar
AmyCroft
Registered User
iTrader: (3)
 
Joined: Jan 2003
Posts: 1,737
Likes: 0
From: Southern California
Default Which of the TSB's are your reffering?

PulpZ2:
Wrote

One final note - two different service advisors at this dealership (Castrucci Nissan, Dayton, Ohio) said that they have performed the TSB on several Zs and have had none come back for follow up service. Likewise, the Firestone guy said the same thing when I mentioned several people were having problems with tire feathering even after having the TSB performed.
----------------------------------------------------------------------------
Er which TSB the Latest or the "B" version from last year?

The Lastest 24/24 TSB was first executed last week.

Cheers Amy -

Last edited by AmyCroft; Apr 20, 2004 at 08:52 PM.
Reply
Old Apr 21, 2004 | 01:38 AM
  #2695  
pulpz2's Avatar
pulpz2
Registered User
 
Joined: Aug 2003
Posts: 769
Likes: 0
From: Dayton OH
Default Re: Which of the TSB's are your reffering?

Originally posted by AmyCroft
PulpZ2:
Wrote

One final note - two different service advisors at this dealership (Castrucci Nissan, Dayton, Ohio) said that they have performed the TSB on several Zs and have had none come back for follow up service. Likewise, the Firestone guy said the same thing when I mentioned several people were having problems with tire feathering even after having the TSB performed.
----------------------------------------------------------------------------
Er which TSB the Latest or the "B" version from last year?

The Lastest 24/24 TSB was first executed last week.

Cheers Amy -
The service advisor was not aware of the latest (latest 24mnth/unlimited mileage TSB).
Reply
Old Apr 21, 2004 | 08:46 AM
  #2696  
scorpion's Avatar
scorpion
Registered User
 
Joined: Jun 2002
Posts: 3
Likes: 0
From: ky
Default

Anyone on this site familar with the new RE040 design? On zcar.com there is a photo posted that shows the new design. The outer tread blocks have been modified to eliminate the edge that feathers. Has anyone here had their tires replaced with the new design? How many miles?
Reply
Old Apr 21, 2004 | 09:26 AM
  #2697  
kbsig106's Avatar
kbsig106
Registered User
 
Joined: Jan 2003
Posts: 414
Likes: 0
From: Jacksonville, Florida
Default Bad news for 2004 models.... see story

More info from Autoweek:

http://www.autoweek.com/cat_content...._code=04806104


Z tire wear repair
In response to continuing complaints of uneven front tire wear on 2003 350Z models (AW, Dec. 8, 2003), Nissan is extending all 2003 350Z front-wheel alignment warranties to two years after the car’s original in-service date. Depending on tire wear levels and mileage, Nissan may pay for new tires, reimburse owners who already have replaced their cars’ rubber, or pay owners a prorated portion of their costs. Nissan says improper alignment settings cause the excessive wear, but acknowledges that even cars serviced at its dealerships may continue to exhibit the problem due to improper service work or improperly calibrated alignment equipment.

But here’s bad news for 2004 350Z owners who have experienced what they believe are similar tire wear problems: Nissan does not believe the issue affects ’04 Zs and will not offer the extended warranty coverage to ’04 Z owners.

Nissan will notify owners of 2003 models of the warranty extension later this month. For more information contact Nissan at (800) 343-0294.
Just a FYI - still waiting for my hearing results (by snail mail).
Reply
Old Apr 21, 2004 | 09:29 AM
  #2698  
fuzzwart's Avatar
fuzzwart
Registered User
 
Joined: Feb 2003
Posts: 59
Likes: 0
From: Apex, NC
Default

Originally posted by scorpion
Anyone on this site familar with the new RE040 design? On zcar.com there is a photo posted that shows the new design. The outer tread blocks have been modified to eliminate the edge that feathers. Has anyone here had their tires replaced with the new design? How many miles?
Very interesting indeed. It would seem that the feathering experienced would be reduced greatly by this design change. Mine seems to have gotten the old style when replaced in Feb., but I will ask my service rep about it tomorrow as I have scheduled maintenance. Should be an interesting conversation.

Nice catch.
Reply
Old Apr 21, 2004 | 01:38 PM
  #2699  
dnguyent's Avatar
dnguyent
New Member
iTrader: (5)
 
Joined: Sep 2003
Posts: 1,044
Likes: 0
From: Sacramento
Default

I'm getting new tires put on tomorrow by my dealership, and will check the tread block design....

They are also going to attempt to realign my rears, but they said they don't have experience with it, and will intimitly involving NNA's tech line. I don't know why, but that's what they said.
Reply
Old Apr 21, 2004 | 02:57 PM
  #2700  
kidZney's Avatar
kidZney
Registered User
 
Joined: Apr 2003
Posts: 18
Likes: 0
From: Annapolis, MD
Default

RE: ROBF

My 2 Cents

I didnt wait for Nissan to send me a letter, I dropped my car off early Monday before the service center opened. I had 20,980 miles on the car when I read the TSB last week. Didnt dirve it again until taking to dealer.
Will get new front tires next monday.
Service Tech knew nothing of the new TSB.

David
Reply



All times are GMT -8. The time now is 12:01 PM.