Originally Posted by vo7848

RudeG_v2.0, sir, I need you to tone it down a couple notches please...

Originally Posted by MethodRN

Rude, check your PM and get back to me PM or call. I don't want there to be any misunderstanding between me and you regarding this situation.


Please don't call me if you are fapping

Originally Posted by MethodRN

Junior's going to take a fapping break too!

Originally Posted by doug

i say let him vent.. i can see how pissed he is.. his build has been going on for a while.. and SGP is holding up his progress.. i say that gives him a pass to vent.. others of us who have no dealings with SGP don't

Originally Posted by RudeG_v2.0

I just received notification from Darren at Intense that he got a hold of Mark. My trans is still at SGP and is ready to ship. Keep in mind that it was supposed to have been shipped already.

Mark offered to have his shipping company do it (Yeah right! They were supposed to have done it already!), but Intense declined and is sending their own freight company to pick up my trans.

I will provide further updates on the shipping status as they become available.

Originally Posted by Cass007

Having worked in the insurance industry briefly when I got out of college I do not think this sign holds any weight. I am sure that the state mandates shops to carry a minimum level of insurance, usually around 1mil liability, and any good shop will carry that plus an umbrella policy over the top of that as well. I sell bagels for $2 a pop and I have a 1mil liability and 3mil umbrella.

Also, there is a standard in the insurance industry for liability in damage cases such as this, it is care, custody and control. If your car was in the care, custody and control of another party at the time damages occured, they are liable. Unless Texas has a law waiving hurricane damages the way most states waive flood damage, I believe they would be liable.

Originally Posted by coachk

I guess this might be a little OT, but I think its still on point. When JT @ PF was called out on a thread awhile back and everyone started bashing him, I made a phone call to him along with another member who is his friend, and JT came on moments later and resolved the issue and the B.S stopped. Why can't one of Marks "friends" do the same and have Mark just post up the current situation like JT did and it goes bye bye. just my opinion.

Originally Posted by XKR

Keep us updated if its shipped. I get back in town tomorrow. There is a shop in town called A**A Racing and I am good friends with the owners...I will have them pick it up from SGP with a letter of permission from you. Darren can send the shipping company there to get it.

This needs to end now



This is 100% correct!! This applies to TX also. You sign over a car to a shop to be repaired...they own any damage. I have taken my car to the dealer here in texas ...and they damaged one of my front bumpers...they just called me and informed me that they were fixing it and it would take a few days and that I should injoy the loaner .

Originally Posted by MethodRN

The difference is that the dealership damaged it. SGP did not damage Chris ride, the damage was caused by the weather. It's not like an SGP employee drove the car into something or dropped something on the car. The weather caused the bay door to be blown into Chris' car and then strong winds knocked over an object onto the car. No negligence or malice.

Originally Posted by MethodRN

The difference is that the dealership damaged it. SGP did not damage Chris ride, the damage was caused by the weather. It's not like an SGP employee drove the car into something or dropped something on the car. The weather caused the bay door to be blown into Chris' car and then strong winds knocked over an object onto the car. No negligence or malice.

Originally Posted by RudeG_v2.0

I just received notification from Darren at Intense that he got a hold of Mark. My trans is still at SGP and is ready to ship. Keep in mind that it was supposed to have been shipped already.

Mark offered to have his shipping company do it (Yeah right! They were supposed to have done it already!), but Intense declined and is sending their own freight company to pick up my trans.

I will provide further updates on the shipping status as they become available.

Originally Posted by doug

i say let him vent.. i can see how pissed he is.. his build has been going on for a while.. and SGP is holding up his progress.. i say that gives him a pass to vent.. others of us who have no dealings with SGP don't

Originally Posted by eagletanggreen

+1

Theres nothing more frustrating that to be waiting on parts/cars that where already supposed to be shipped or built..
Threads like this puts a foot up Vendors @sses to get $hit done!!!

Originally Posted by turismo

JR, my car was damaged on more than one occasion. Once when my car was parked under a customers car and the coolant leaked all over my hood and roof, causing paint damage. Mark/SGP did not cover this. The f'd up thing about this was, I wasn't notified of the accident until a month later. In that span of time, Mark didn't have the courtesy did have my car fixed. Now we both know that the body shop is less than 50ft away . Secondly, my car was damaged again when someone open the doors and dinged the shiet out of my car. Was I notified again? Nope! The dent(s) where so scattered throughout the car, I had to have the whole door and panel painted . Then we all know about the hurricane damage.

Originally Posted by vo7848

We are not talking about venting here gents. What I am attempting to deter are boiling points being reached and the thread turning into a large pissing contest. Ranting/venting is fine. Reaching the boiling point where it no longer becomes constructive is what we want to avoid.

Carry on...

Originally Posted by MethodRN

I usually just lurk and read this thread because I don't want to get involved. But I have to chime in on this comment. Chris knows me and there are definately no hard feelings towards each other and Chris, I hope you know I'm not taking sides cause I know your plight.

However, your car was not there continuously for one whole year. There were periods where you took possession of the car and actually drove it around town. Now I don't know how long these periods were, but the car did leave SGP at different times against the advice of Mark and the lead tech at the time because all the issues had not been worked out. You even drove it to a nissan dealership to get some work done if I'm not mistaken. Also, I know that while the car was there to address issues, you also had some other things done too did you not? Therefore adding time to the car being there. I only bring this point up because again some of the statements made, make it seem like all the issues with your car originated at SGP, when they did not. I'm not here to argue right or wrong with whats going on at SGP, but a statement like this can be misleading.

As for your car being damaged in the storm, it is unfortunate. My car was there too during the storm and ran the same risks your car did. I knew full well that if my car was damaged that SGP was not responsible. They took precautions with everyones cars, its not like your car was left outside. Your car was parked inside and it just so happens that the wind knocked down a compressed air tank onto your car and the bay door got blown in and hit your car. But there is a sign there in the front office that clearly states that they are not responsible for the damages. Right or wrong, SGP is not the only place that I have seen this sign. I have also seen this sign at dealerships and body shops. I don't know the reason behind this sign, maybe someone can find out. Maybe its just here in Texas that shops have this disclaimer.

I feel it's only right if all the facts were posted also. This also goes back to the claim that Mark owned a GTR.. Statements like that are inflammatory and might lead people to think that Mark was taking customer's money and buying himself a $90K car.



Why did you not stick with Tommy Banh since he built your motor? Did he also install the first turbo kit? PE TT right? Did your car not come to SGP with electrical issues where your gauges were all screwed up?

I'm asking because I don't pretend to know all the issues that have happened and I wanna get a better understanding.



My boy Eddie here drives home why I don't get involved. Yes I am friends with Mark. He's helped me out probably more than he's needed to. Do I know everything that goes on or has gone on at SGP? No. I am also not taking sides!!!!! I can understand some peoples frustrations with this whole situation. I would just like people to know that not all the facts are being put out there. Which unfortunately, has not been addressed by both sides (customers/former customers and Mark).

Just to let some know my "credentials" regarding SGP. I am just a customer there. It just so happened that I spent A LOT of time there over the summer months when I was there pretty much everyday. I am good friends with the former lead tech at SGP and so he actually was teaching me the ins and outs of the VQ and wrenching as a whole. No I did not work on any of the customers cars. Let me repeat that... I DID NOT WORK on any of the customers cars. Mark and the lead tech allowed me to work on my car after hours or in an area that did not take away from them working on customer's cars. There were times when I was at SGP until 1-2am with the lead tech getting my car ready for this past year. But since I was there "everyday", I was privy to some information that most customers wouldn't know or need to know. Northsideracing can attest to me being there more than most of the customers/former customers. Not to mention that I have been a customer for over 3 years, which is probably longer than some of the customer/former customers who are arguing.


Ok, go back to bickering

Originally Posted by INTENSEPOWER

Hellos,

As Eric stated, we are sending our freight company over to SGP to have his trans picked up. Mark called me this morning, offering to fax over his bill of lading as proof that his freight company was scheduled to pick up the trans early this week, but had failed to do so. He assured me that he would have them pick it up today, but as Eric explained, we offered to have our freight company pick it up instead (as we know them to be spot on).

Regarding MethodRN and RobertK:

I know both of these gentlemen as good customers of Intense. Their tenure and class in this community is well documented and longstanding. These are true and valid statements, as far as I'm concerned. Every shop has their loyal fan base and they are no different. I'm sure that, however their posts/statements came off in this thread, their intentions are solid -- and in no way guilty of misrepresentation or guile.

Darren(thankful that this ordeal is nearing it's conclusion)

Originally Posted by doug

this is small potatoes to how the FI forum used to be.. this is maybe a 1 on the FI Forum Scale..

Romey, Wired and Matt wouldn't even budge on a thread like this..

but anyway.. its your world now.. you run it how you want

Originally Posted by XKR

Thats not correct. SGP CANNOT claim "Act of God" on the damage to Chris car. If it was left outside and a tree fell on it...then OK. The car was inside and an object tipped over and damaged it as you stated. SGP's insurance has to cover it.

The dealer was pulling my car in and from what they told me...the wind blew the garage door down and it hit the front lip of the car..... the dealer did not drive it into the door

I used to be with a company called Pettit Racing .... and a customers car was damaged inside the shop because the wind blew something into the side of the car...Pettit's insurance had to cover it.

1992 during Hurricane Andrew a friend left his 500K sports car in my garage for protection because the hurricane was going to hit south of us...the wind broke the garage window and scratched the hood...even though he did not want my insurance to cover it...i filed it and the insurance took care of it.

Originally Posted by turismo

JR, my car was damaged on more than one occasion. Once when my car was parked under a customers car and the coolant leaked all over my hood and roof, causing paint damage. Mark/SGP did not cover this. The f'd up thing about this was, I wasn't notified of the accident until a month later. In that span of time, Mark didn't have the courtesy did have my car fixed. Now we both know that the body shop is less than 50ft away . Secondly, my car was damaged again when someone open the doors and dinged the shiet out of my car. Was I notified again? Nope! The dent(s) where so scattered throughout the car, I had to have the whole door and panel painted . Then we all know about the hurricane damage.

Originally Posted by INTENSEPOWER

Hellos,

As Eric stated, we are sending our freight company over to SGP to have his trans picked up. Mark called me this morning, offering to fax over his bill of lading as proof that his freight company was scheduled to pick up the trans early this week, but had failed to do so. He assured me that he would have them pick it up today, but as Eric explained, we offered to have our freight company pick it up instead (as we know them to be spot on).

Regarding MethodRN and RobertK:

I know both of these gentlemen as good customers of Intense. Their tenure and class in this community is well documented and longstanding. These are true and valid statements, as far as I'm concerned. Every shop has their loyal fan base and they are no different. I'm sure that, however their posts/statements came off in this thread, their intentions are solid -- and in no way guilty of misrepresentation or guile.

Darren(thankful that this ordeal is nearing it's conclusion)

Originally Posted by XKR

Well there you have it...what else can be said MethodRN

Originally Posted by turismo

When my car first arrived at SGP, my plans where to removed the SpeedForceRacing kit and install Greddy TT, fixed the gasket leaks, A/C, clutch and install the Vpro. My car was not running up to par considering I had minor issues with the tuning from Autobahn. The main reason I left Autobahn and came to SGP was because the lack of service and non customer communications. This went on for over 8 months while the parts/labor was paid for(I know my fault). Anyways, Lindsy convinced me to take my car up there since his was built in a timely fashion. So to make a long story short, I took it up there.

Fast forward to 8 months down the road and my car is finally complete, minus my A/C not working(which I was told from Mark it was). I took possession of the car for 5 days(in the meantime, I took the car to the dealership to have the A/C fixed) when the car started to die out on me from just normal driving. I woke up at 6 in the morning to go to work and as I proceeded to hit the highway my car completely lost all power. Mind you, my power steering locked and Im on the freeway stuck in the right hand lane. From 6:30-3 in the afternoon, I'm on the side of 610 and 45 going through 3 different tow truck drivers who refuse to take my car since it's to low. Anyways, SGP finally sent Eddie(NorthsideRacing) over to take off my front bumper so a tow truck driver can tow my car. Please.....do not get me started on how it took Mark/Thomas 6 hours to let someone know I was stranded after talking to them off and on for 3 hours .

Anyways, for my second fiasco. I get my car back two weeks later after they diagnose the problem. Mark told me that I needed another 02 sensor, alternator and a battery and this would cure my problem. So I authorize them to do whatever it takes just to get me back on the road. So a few more days go by and took possession of the car again. This time I pick my car up about 7 in the evening and decided to then cruise H-town for a little bit. 10:00 comes and I see my gauges flickering off and on and then my car dies out again. This time I was on the freeway with my windows down. 20 minutes after my car dies, the shiet starts pouring. Mind you I can't let up the windows, so rain get inside of my car. This lasted for 4 hours until I had someone come tow my car with a strap. I put my car at my place for over 2 months, until SGP had the time to look at it again. After two months, my car sat at his shop for another 4 months without being touched.

The thing that was frustrating was him constantly lying about when my car would be finished. I would have to drive 35 miles to check the status because knowone would ever answer the damn phone.

I'll relay more info later. Thats just the beginning.

Originally Posted by MethodRN

I usually just lurk and read this thread because I don't want to get involved. But I have to chime in on this comment. Chris knows me and there are definately no hard feelings towards each other and Chris, I hope you know I'm not taking sides cause I know your plight.

However, your car was not there continuously for one whole year. There were periods where you took possession of the car and actually drove it around town. Now I don't know how long these periods were, but the car did leave SGP at different times against the advice of Mark and the lead tech at the time because all the issues had not been worked out. You even drove it to a nissan dealership to get some work done if I'm not mistaken. Also, I know that while the car was there to address issues, you also had some other things done too did you not? Therefore adding time to the car being there. I only bring this point up because again some of the statements made, make it seem like all the issues with your car originated at SGP, when they did not. I'm not here to argue right or wrong with whats going on at SGP, but a statement like this can be misleading.

As for your car being damaged in the storm, it is unfortunate. My car was there too during the storm and ran the same risks your car did. I knew full well that if my car was damaged that SGP was not responsible. They took precautions with everyones cars, its not like your car was left outside. Your car was parked inside and it just so happens that the wind knocked down a compressed air tank onto your car and the bay door got blown in and hit your car. But there is a sign there in the front office that clearly states that they are not responsible for the damages. Right or wrong, SGP is not the only place that I have seen this sign. I have also seen this sign at dealerships and body shops. I don't know the reason behind this sign, maybe someone can find out. Maybe its just here in Texas that shops have this disclaimer.

I feel it's only right if all the facts were posted also. This also goes back to the claim that Mark owned a GTR.. Statements like that are inflammatory and might lead people to think that Mark was taking customer's money and buying himself a $90K car.



Why did you not stick with Tommy Banh since he built your motor? Did he also install the first turbo kit? PE TT right? Did your car not come to SGP with electrical issues where your gauges were all screwed up?

I'm asking because I don't pretend to know all the issues that have happened and I wanna get a better understanding.



My boy Eddie here drives home why I don't get involved. Yes I am friends with Mark. He's helped me out probably more than he's needed to. Do I know everything that goes on or has gone on at SGP? No. I am also not taking sides!!!!! I can understand some peoples frustrations with this whole situation. I would just like people to know that not all the facts are being put out there. Which unfortunately, has not been addressed by both sides (customers/former customers and Mark).

Just to let some know my "credentials" regarding SGP. I am just a customer there. It just so happened that I spent A LOT of time there over the summer months when I was there pretty much everyday. I am good friends with the former lead tech at SGP and so he actually was teaching me the ins and outs of the VQ and wrenching as a whole. No I did not work on any of the customers cars. Let me repeat that... I DID NOT WORK on any of the customers cars. Mark and the lead tech allowed me to work on my car after hours or in an area that did not take away from them working on customer's cars. There were times when I was at SGP until 1-2am with the lead tech getting my car ready for this past year. But since I was there "everyday", I was privy to some information that most customers wouldn't know or need to know. Northsideracing can attest to me being there more than most of the customers/former customers. Not to mention that I have been a customer for over 3 years, which is probably longer than some of the customer/former customers who are arguing.


Ok, go back to bickering

Originally Posted by MethodRN

Thanks for the explanation. Like I said I don't know the reason for the sign, but I have seen it before. Weather or not it holds wait, again I don't know. I was just stating that since it is a disclaimer that is clearly stated, I looked at it like all disclaimers.


It maybe a recurring theme, but I just don't feel it's my place to say. The information that I have heard or know came from hearsay or not backed by facts so I took it for what it was worth. That is why I don't repeat them because I feel it would just add to drama. And I am not using it as an excuse to defend SGP's position. Again it's not my place. I am just a customer! I made this statement to make a point that I know that not all the facts are being posted by either side. I agree that by Mark not posting his side of the story makes it hard to defend. But that is his decision. SGP has been around for a long time and they have survived when most shops around Houston have not. Houston is not like the west coast or east coast with a thriving import scene. So for a shop to last as long as they have, must mean something.

As for Turismo taking his car and taking it to a nissan dealership, I believe it was for an unrelated issue from what Chris told me. I was just stating that his car was not there for a WHOLE year like he was making it seem like with his statement. Again, I just wanted people to know that the statement was misleading and I was just using the trip to the Nissan dealership as a specific example. I could have also said that Chris met me in his car in the Galleria (for those not in Houston, the Galleria is about 20-30miles away from SGP). Or that I saw his car at the school parking lot across from my place (about 10 miles from the Galleria and maybe 15 miles away from where Chris was living at the time). All these instances happened this past year. I'm trying to post clear and concise accounts of what I know, so that everyone can get a better idea of the situation. That's all I'm doing.

I do not want to get involved in this thread and all the conjecture going on so I'll stop posting unless I can give insight with actual facts. Take what I have posted for what it's worth. GL to all with issues with SGP.

Originally Posted by MethodRN

Please do not include me on either side! Yes I am a current customer. Yes I have become friends with Mark in the 3 years that I have been a customer at SGP. He has done right by me and has helped me more than he has needed to. However, I can see where some of the disgruntled customers are coming from. This is the reasons why I abstain from taking sides!!!!
I can and will only speak of MY experiences and of things that I can back with actual facts. I am only trying to give you guys as much information about certain situations that I have first hand knowledge of.

But then again.... I'm a moron according to some.........

Originally Posted by MethodRN

Let's get somethings straight.....

I have not been taking sides!!!!! I have not defended SGP or disgruntled vs. satisfied customers.
I don't believe I have even mentioned my car or why it's at SGP. So where do did you get that I was trying to make any point regarding my car? (ref. red highlighted comment).

I have also not commented on the state of SGP, the work they have been doing or the way Mark is handeling the situation. So why would I try and refute any of the things you've pointed out. (ref. blue highlighted comment).

I'm gonna repeat my previous post. I AM ONLY TRYING TO POINT OUT THAT SOME STATEMENTS BEING MADE HAVE BEEN MISLEADING. THAT IS ALL!!!!

Originally Posted by MethodRN

I would also like to point out that if Mark were to respond in this thread and I read something about one of the disgruntled customers that I can point out is misleading I will do the same thing.

I have not publicly criticized SGP or Mark because I have no personal reason to. I do not know about every customers grievance with SGP or Mark and therefore have not made comments about them. I have not openly offered to help because I do not want that responsiblity. Call me selfish, but I have my own issues and do not want to let people down if I can not be 100% sure that I can help. I was contacted by one member who asked me check on something for them. I was unable to help them and made no promises to.

Originally Posted by MethodRN

Mark is not the sole reason why I have stayed at SGP.

Another reason why I stay at SGP is because there are not too many shops around Houston. This doesn't mean that I wouldn't have gone to SGP anyways. Like I said, SGP/Mark has not done me wrong. This is not me defending them or refuting the disgruntled customers grievances. Again, I only speak for myself.

I am also in the belief that I don't want too many different shops working on my car regarding the motor/turbo, because I don't want "too many cooks in the kitchen". SGP is familiar with my car and therefore is aware of all the little quirks.

Then there was "faw got fridays" that made me stay too. (Tries to inject some humor for those that have been to SGP on Fridays pre-hurricane).